Lexus of West Kendall

Lexus of West Kendall Lexus of West Kendall is a luxury car dealer providing exceptional customer service to the South Florida community. Here at Lexus of West Kendall, we aim to be the number one automotive solution for Lexus drivers throughout Miami.

We offer a vast array of vehicles, no-stress auto financing and exceptional car service and repairs. That way, you can take care of your automotive needs all under one roof!

Payment Options:   Amex Cash Discover Mastercard Visa

Delivery available; Pickup available

01/06/2022

Great Service!!! -Isidoro Lopez

12/30/2021

Lexus of West Kendall is the absolute best! Eddie Abdool sure knows how to get you the right car, been working with him for year and highly recommend him! Very happy with my most recent purchase. Thanks Lexus! -Damarys Rabelo

Did you notice the new 2022 Lexus NX was completely redesigned from the inside out? Come check it out for yourself!  ......
12/30/2021

Did you notice the new 2022 Lexus NX was completely redesigned from the inside out? Come check it out for yourself!
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#lexusofwestkendall #experienceamazing #lexusnx #2022lexusnx #lexuslove

Did you notice the new 2022 Lexus NX was completely redesigned from the inside out? Come check it out for yourself!
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#lexusofwestkendall #experienceamazing #lexusnx #2022lexusnx #lexuslove

Need service for the holiday weekend? Service will be open on Friday December 31st from 7:00AM - 2:00PM and will be clos...
12/29/2021

Need service for the holiday weekend? Service will be open on Friday December 31st from 7:00AM - 2:00PM and will be closed on New Years Day, Saturday January 1st. Have a happy and healthy New Years! 😊
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#lexusofwestkendall #lexusservice #priorityservice #alloutcustomerservice #happynewyear

Need service for the holiday weekend? Service will be open on Friday December 31st from 7:00AM - 2:00PM and will be closed on New Years Day, Saturday January 1st. Have a happy and healthy New Years! 😊
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#lexusofwestkendall #lexusservice #priorityservice #alloutcustomerservice #happynewyear

12/29/2021

Great customer service! -Maria Barberena

12/29/2021

Great service! -Rakhshanda Khan

12/28/2021

Fast and efficient. -Emilio Martinez

12/27/2021

Great experience. Everyone was so attentive and efficient, starting with Ricardo(parts) to Jose. Great job guys!!! -George Oreth

Happy Holidays #lexuslovers ❤ Our 12 hour sale starts today and applies to all our #lexus models! Come shop our new inve...
12/26/2021

Happy Holidays #lexuslovers ❤ Our 12 hour sale starts today and applies to all our #lexus models! Come shop our new inventory and preowned options today!
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#lexusofwestkendall #sale #newinventory #lexusis #lexuses #lexusnx #lexusrx #lexusls #lexusgx #lexusgs

Happy Holidays #lexuslovers ❤ Our 12 hour sale starts today and applies to all our #lexus models! Come shop our new inventory and preowned options today!
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#lexusofwestkendall #sale #newinventory #lexusis #lexuses #lexusnx #lexusrx #lexusls #lexusgx #lexusgs

Introducing the new 2022 Lexus NX 350 all-wheel drive! Stop by our showroom for a test drive 😉....#lexusofwestkendall #l...
12/23/2021

Introducing the new 2022 Lexus NX 350 all-wheel drive! Stop by our showroom for a test drive 😉
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#lexusofwestkendall #lexusnx350 #lexusnx #newinventory #happyholidays #merrychristmas

Our express maintenance will get you back on the road in no time. Schedule your appointment with us online or call us at...
12/23/2021

Our express maintenance will get you back on the road in no time. Schedule your appointment with us online or call us at 855-326-2838. We're open till 8 P.M.
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#lexusofwestkendall #lexusservice #luxuryservice #experienceamazing

Our express maintenance will get you back on the road in no time. Schedule your appointment with us online or call us at 855-326-2838. We're open till 8 P.M.
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#lexusofwestkendall #lexusservice #luxuryservice #experienceamazing

Who's made the nice list and hoping to see some #lexus keys under the tree?🎄❤....#lexusofwestkendall #happyholidays #lex...
12/21/2021

Who's made the nice list and hoping to see some #lexus keys under the tree?🎄❤
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#lexusofwestkendall #happyholidays #lexusshowroom #experienceamazing

Who's made the nice list and hoping to see some #lexus keys under the tree?🎄❤
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#lexusofwestkendall #happyholidays #lexusshowroom #experienceamazing

12/21/2021

Friendly reminder our #lexus December to Remember Event is going on now. Browse our options like this 2022 #es350
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#lexusofwestkendall #alloutcustomerservice #decembertoremember #lexuses350 #lexuslovers #experienceamazing

12/20/2021

Prompt service and professional treatment. -Sam Branco

12/18/2021

Always wonderful friendly service from Lexus West Kendall. Love them! -Michelle Roig

Hoping your Saturday is as beautiful as this photo of the #lexusrx 450h from this year's Art Basel Miami 🌴....📸 creds: @...
12/18/2021

Hoping your Saturday is as beautiful as this photo of the #lexusrx 450h from this year's Art Basel Miami 🌴
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📸 creds: @thismintymoment
#lexusofwestkendall #hybrid #lexusdesign #beyondtheroad #artbaselmiami #DesignMiami #repost #tagus

Hoping your Saturday is as beautiful as this photo of the #lexusrx 450h from this year's Art Basel Miami 🌴
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📸 creds: @thismintymoment
#lexusofwestkendall #hybrid #lexusdesign #beyondtheroad #artbaselmiami #DesignMiami #repost #tagus

12/17/2021

Friendly reminder our #lexus December to Remember Event is going on now. Browse our options like our new 2022 #IS350
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#lexusofwestkendall #alloutcustomerservice #decembertoremember #lexuses350 #lexuslovers #experienceamazing

Due for service? Our express maintenance will get you back on the road in no time. Schedule your appointment with us onl...
12/16/2021

Due for service? Our express maintenance will get you back on the road in no time. Schedule your appointment with us online or call us at 855-326-2838
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#lexusofwestkendall #lexusservice #luxuryservice #experienceamazing

Due for service? Our express maintenance will get you back on the road in no time. Schedule your appointment with us online or call us at 855-326-2838
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#lexusofwestkendall #lexusservice #luxuryservice #experienceamazing

Stop by our beautiful #lexusshowroom and browse our new and pre-owned options! We're open till 9 PM....#lexusofwestkenda...
12/14/2021

Stop by our beautiful #lexusshowroom and browse our new and pre-owned options! We're open till 9 PM
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#lexusofwestkendall #lexusfsport #lexuses350 #lexus #shoppreowned

Stop by our beautiful #lexusshowroom and browse our new and pre-owned options! We're open till 9 PM
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#lexusofwestkendall #lexusfsport #lexuses350 #lexus #shoppreowned

Happy Saturday #lexuslovers Come shop the #lexus of your dreams with Carragan! Our dedicated sales team is here to help ...
12/11/2021

Happy Saturday #lexuslovers Come shop the #lexus of your dreams with Carragan! Our dedicated sales team is here to help you get on the road as swiftly as possible and of course, in style. We're open till 9 P.M.
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#lexusofwestkendall #tagus #repost #happysaturday #lexusnx

Happy Saturday #lexuslovers Come shop the #lexus of your dreams with Carragan! Our dedicated sales team is here to help you get on the road as swiftly as possible and of course, in style. We're open till 9 P.M.
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#lexusofwestkendall #tagus #repost #happysaturday #lexusnx

Always use your turn signals, pay attention to all signs and be aware of other drivers, including bicyclists and motorcy...
12/09/2021

Always use your turn signals, pay attention to all signs and be aware of other drivers, including bicyclists and motorcyclists. #DriveSafe
@MyFDOT

Always use your turn signals, pay attention to all signs and be aware of other drivers, including bicyclists and motorcyclists. #DriveSafe
@MyFDOT

Calling all pet lovers!  Join us for the HOPE Express Pet Adoption Event Friday, Dec 10th at Lexus of West Kendall. Open...
12/08/2021

Calling all pet lovers! Join us for the HOPE Express Pet Adoption Event Friday, Dec 10th at Lexus of West Kendall. Open your heart (and your home) to our furry friends. Adoption fees are waived for cats and dogs 4 months or older.

#adoptapet #dogsofinstagram #petlovers #animalshelter #puppies #puppylove #allatkendall #alloutcustomerservice #lexusofwestkendall

Calling all pet lovers! Join us for the HOPE Express Pet Adoption Event Friday, Dec 10th at Lexus of West Kendall. Open your heart (and your home) to our furry friends. Adoption fees are waived for cats and dogs 4 months or older.

#adoptapet #dogsofinstagram #petlovers #animalshelter #puppies #puppylove #allatkendall #alloutcustomerservice #lexusofwestkendall

Stop by to experience our Lexus Express Maintenance done right and on time....#lexusofwestkendall #lexusservice #lexusex...
12/08/2021

Stop by to experience our Lexus Express Maintenance done right and on time
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#lexusofwestkendall #lexusservice #lexusexpressmaintenance #service

Stop by to experience our Lexus Express Maintenance done right and on time
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#lexusofwestkendall #lexusservice #lexusexpressmaintenance #service

Address

13750 Southwest 136th Street
Miami, FL
33186

General information

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Opening Hours

Monday 9am - 9pm
Tuesday 9am - 9pm
Wednesday 9am - 9pm
Thursday 9am - 9pm
Friday 9am - 9pm
Saturday 9am - 9pm
Sunday 10am - 7pm

Telephone

+17865737600

Alerts

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Comments

Thank you to best salesman Ferney Franco! Thank you for your patience and dedication! Amazing experience #lexusofwestkendall
Hi
Desigirl
I am so disappointed with the service I am getting from Lexus of west Kendall! My car has been there since June 3rd! It is now June 16th and every day they tell me my car will be ready tomorrow! I used to love this dealer and their service. I have had 5 Lexus vehicles but to be honest I no longer wish to get my next car from them!
ESTE LUGAR ES NO RECOMENDADO PUES YO TENGO UN LEXUS Y LO LLEVE HACER EL MANTENIMIENTO Y NO LE HICIERON NADA TIENEN QUE TENER MUCHO CUIDADO PARA QUE NO LES ROBEN EL SEÑOR ALEX QUE ES EL SUPUESTO MANEGER DE EL LUGAR DE MANTENIMIENTO ME QUEDO EN CONTESTAR MI QUEJA Y NUCA LO HIZO Y EL TRATO FUE PÉSIMO HAY OTROS LUGARES DONDE LA ATENCIÓN AL CLIENTE ES MEJOR Y ME DEJARON EL CARRO SUSCIO Y SIN HACERLE LA ROTACIÓN DE GOMAS Y ME COBRARON UNA CANTIDAD DE DINERO HORRIBLE SON LO PEOR QUE HAY MI NOMBRE ES EUSEBIO GARCÍA POR SI NECESITAN VER EN LOS REGISTRO Y ESTÁ FOTO QUE BOY A PONER ES DE UN JOVFN MAL EDUCADO QUE ATIENDE A LAS PERSONAS COLO UN PERRO
I have never dealt with such horrible customer service. I have been going back and forth via phone and emails and practically begging for replies. I want to buy a vehicle but seems like your dealership is not willing to sell even though I am paying the price I was quoted.
Excellent Customer Service, I purchased a 2020 Lexus IS300 F Sport from Salesman Cecil Silva, the entire process from beginning to end was Amazing. Thank You for such a wonderful experience buying a new Lexus.
I purchased my pre-owned Lexus from you in November. I still don’t have my registration. I still can’t get my HOV sticker which means I’m still paying for I-95 Express. I’ve called multiple times and Diana always gives me the run around and never calls me back. This is absolutely unacceptable. Do NOT purchase from this dealership!!!
No recomiendo comprar autos en este Dealer de Lexus Kendall Toyota. No hace 5 meses que compre mi Rav4 por el Dealer de Lexus con el Vendedor Alexis, resulta que el Carro me deja botado en el Dolphin Mall, llame a un mecánico y era la batería que no servía, logramos encenderlo con un equipo para ello y fui a un Autoparts cercano a comprar una nueva, antes de hacerlo llame a mi vendedor antes mencionado para que me informara si me podían reemplazar la batería, tuvo que preguntar porque no estaba claro y después de hacerlo me explico que el carro era del 2017 y ya la batería debía estar dando problemas por eso, con esta respuesta decido comprar una batería nueva porque vi que de otra manera no tenía solución y me urgía ir a trabajar, no tenía mucho tiempo para resolver la situación. Llego el día de hoy a este Dealer a resolver la situación pues no me parece injusto que pague 28 mil dólares por un carro y que a los 4 meses y medio me de problemas, salí de mi carro anterior porque quería mejorar, pensé que estaba comprando mi carro en un buen Dealer pero no fue así , fue como comprarlo por la calle prácticamente, no resuelven ningún problema, no informan bien. Yordan que según él es Manager y que después no me quería dar su nombre cuando le dije que iba a escribir y dejar opiniones, me dice que no me podía resolver el problema de reembolsarme los 200 dólares del comprobante de la batería , que me ponga en su lugar, es el colmo, llego hasta insinuarme que otros clientes podían hacer lo mismo para después ir a reclamar 🤬🤬🤬. No quisiera volver jamas a este lugar y lo peor de todo es que tengo un carro de Toyota.
DECEMBER to REMEMBER
Open House tomorrow Sunday from 2 to 5 PM 9772 SW 159 AVE , Miami . Come and register to win tickets for the Football Game.
When did customer service at Lexus of West Kendall get so bad? Below find my email to the General manager of this facility on May 1st, 2019. As of today, May 9th, 2019, he hasn't replied. I contacted them via chat on May 7th, 2019... I am still waiting for a call back. Mr. Mangano, Thank you for answering my email. Please know I am not taking your answer as a dismissal of my inquiry (since instructions were not provided.) I sincerely appreciate you taking your time to hear about my experience at your dealership. Sometimes upper management doesn't have the opportunity to hear customers/clients’ feedback until is too late. On April 20th, 2019 I decided to go to Lexus of West Kendall since I was searching for a new vehicle (either leasing or buying). I had been a satisfied Lexus customer in the past. I was not convinced with the information I was given. Additionally, being disappointed with the customer service at Lexus of West Kendall, I decided to go to Lexus of Pembroke Pines, despite the fact that I leave 15 blocks and work 2 blocks away from this dealership making extremely convenience for upcoming maintenance required by the manufacturer and any additional needed service. Indeed, it is that people buy from people and good customer service is expected when purchasing a Lexus. Please find below a summary of what occurred on April 20th, 2019 (at Lexus of West Kendall) and what occurred on April 27th, 2019 (at Lexus of Pembroke Pines). I also included my expectations based on my past experience with Lexus. 04/20/2019 Lexus of West Kendall *Not greeted by anyone. * Not approached by any sales consultant. * I had to asked if anyone can assist us. * Sales and leasing consultant (Inti Llanes) approached us stating he had seen us when we entered; however, he thought we were looking for " a specific sales person." * When we asked if we could get a specific car (a different interior color,)Mr. Llanes said "this is not a ford dealership honey, we cannot request cars like that, this all our inventory, what we have here is what you get." * When inquiring about another specific vehicle Mr. Llanes said "that one is more expensive...you don't want to go there." He then proceeded to tell us the requirements on another vehicle without asking how we wanted to proceed with any payment options. *Immediately following this experience, we were dismissed by Inti Llanes. He mentioned he was going to tell his manager that we were not ready to buy yet and offered to give us call when they had a good deal. Expectations based on past experiences *To be greeted and asked how to be helped. * To be assisted by a sales consultant who could answer our questions. * Expected to be accommodated (when possible). * Patiently be provided information so I can make proper decision based on my budget. 04/27/2019 Lexus of Pembroke Pines *Greeted by front desk and two available sales consultants. * A sales consultant willingly answered all our questions. "* When we asked if we could get a specific car (a different interior color.) Sales consultant did his due diligence and advised us the car we desired was 500 miles away, delivery time was 10 business days, and will cost more money. Decision was made after receiving this information. * When inquired about pricing, sales consultant asked what we were willing to pay (monthly payments) and we worked the rest of the numbers from there. * We leased a 2019 Lexus IS 300. Zero down payment and an affordable monthly car payment (higher than what I had budgeted but feeling fulfilled and happy with my new car.) Took the option of early lease return, consequently, my next car will be a Lexus as well." * When we asked if we could get a specific car (a different interior color.)Sales consultant did his due diligence and advised us the car we desired was 500 miles away, delivery time was 10 business days, and will cost more money. Decision was made after receiving this information. * When inquired about pricing, sales consultant asked what we were willing to pay (monthly payments) and we worked the rest of the numbers from there. * We leased a 2019 Lexus IS 300. Zero down payment and an affordable monthly car payment (higher than what I had budgeted but feeling fulfilled and happy with my new car.) Took the option of early lease return, consequently, my next car will be a Lexus as well.