PayNearMe

10/14/2026

Lanyards out. Coffee on standby. Tradeshow season is here! ☕

The PayNearMe team is hitting the road this fall for Money20/20, LEND360, AFSA Annual, Jack Henry Connect, IBTTA and more.

Our favorite part? Catching up with familiar faces, meeting new ones and hearing what’s on your payments priority list.

Will we see you there? Tell us which show you’re headed to—or send us a message to grab a coffee and compare notes.

10/13/2026

We’re excited to announce that SouthPoint Financial Credit Union is now live with PayNearMe, the modern platform for Payment Experience Management!

By adopting Payment Experience Management, SouthPoint is making it easier for members to pay while improving the payment experience across members, support teams and operations.

A big thank you to Carissa Rodewald and everyone who helped make this launch possible! 🚀

We’re excited for what’s ahead and look forward to our continued partnership.

10/09/2026

For an indirect auto borrower, the monthly payment may be their most frequent interaction with your credit union. What kind of impression does it leave?

In her new article for Credit Union Business, PayNearMe’s Cara Dukes shares five practical ways credit unions can make loan payments easier, lower servicing costs and turn routine interactions into opportunities to build deeper member relationships.

https://na2.hubs.ly/H08hJsP0

Banking BUSINESS Network (BBN) publishes three monthly digital magazines for the credit union and banking industries. These unique "hybrid" electronic magazines offer extensive reach and authoritative resources, you can reach more decision-makers.

10/09/2026

We're excited to welcome Ken Fischer to the PayNearMe team as our newest Account Executive!

Welcome, Ken 👋

10/08/2026

The PayNearMe team had a terrific time at the Auto Finance Summit!

A big thank you to everyone who stopped by our booth, joined a conversation, shared insights and spent time with our team throughout the event. We always appreciate the opportunity to connect with lenders, partners and industry peers who are working to improve the payment experience and drive better business outcomes for their customers.

And big congratulations to Laticia Adams from Southeast Toyota Finance for winning a pair of Bose QuietComfort headphones. We hope they help you 'Silence the Noise!'

10/07/2026

How do you build a new category in a market full of established competitors?

PayNearMe's Anne Hay joined CMSWire’s CMO Circle to talk with Editor-in-Chief Dom Nicastro about the marketing strategy behind PayNearMe’s growth—and why defining Payment Experience Management has been about much more than creating a new message.

Anne shares how listening to clients helped uncover a bigger problem in payments, why the true cost of getting paid extends well beyond transaction fees and what it takes to balance long-term category building with the short-term results every marketing team needs to deliver.

The conversation also gets into AI, content strategy and why Anne hires marketers based on how they think—not just the tools they know.

A big thank you to Dom Nicastro and the CMSWire team for the thoughtful conversation and for having Anne on CMO Circle.

Full episode in the comments below 👇

10/06/2026

What happens when a credit union stops treating payments as a standalone function and starts managing them as part of the full member experience?

Credit Union of Texas (CUTX) set out to create a simpler, more consistent payment experience across members, frontline teams and operations. By bringing more of its payment experience together through PayXM™, CUTX has:

📈 Increased lending payment volume by 18%
💳 Expanded payment choice, with alternative payment methods now representing ~9% of payments
⬇️ Maintained an approximately 1% payment return rate
💰 Identified $54K in previously waived convenience fees in just two months
🙌 Reduced manual work as more members embrace self-service

Read the full CUTX story: https://na2.hubs.ly/H08cNnx0

CUTX partnered with PayNearMe to create a more consistent experience for members and employees and modernize its digital banking strategy.

10/05/2026

AI that can answer the call is one thing. AI that can actually move the payment experience forward is another.

The Credit Union Connection recently took a closer look at PayNearMe’s new AI Servicing and Collections Agent and how it’s helping support teams scale customer engagement across inbound and outbound interactions.

Built directly into PayXM™, the Agent combines agentic AI with payment data, business rules and workflows to understand customer intent, determine the right next step and take action—from answering payment questions and completing or scheduling payments to sending a Smart Link or bringing in a support team member when personal assistance is needed.

Thank you to The Credit Union Connection for covering how we’re putting agentic AI and Payment Experience Management into action.

Read the full article:

Picture this: An AI agent that can chat with your customers, collect payments, answer questions, and actually know when to […]

10/02/2026

Businesses don’t want AI for AI’s sake. They want to collect payments faster, lower costs and deliver better experiences.

We sat down with, PayNearMe's Danny Shader and Marr Labs Co-Founder Dave Grannan to discuss what it takes to move agentic AI beyond a compelling demo and make it work reliably in the real world.

Learn how bringing the PayNearMe and Marr Labs teams together is helping build the future of AI in payments—and advance Payment Experience Management.

Read more: https://na2.hubs.ly/H083sT_0

10/02/2026

Please help us welcome Robert Frysinger to PayNearMe as our newest Quality Automation Architect!

Welcome, Robert 👋