Nelson Mazda Cool Springs

Nelson Mazda Cool Springs Discover the Nelson Difference. We'll make a believer out of you!

Operating as usual

Did you know that whatever car you have, you are ALWAYS welcome to receive a free car wash at our Nelson Mazda locations...
11/02/2021

Did you know that whatever car you have, you are ALWAYS welcome to receive a free car wash at our Nelson Mazda locations? πŸ‘€πŸ˜Š

Monday at Nelson Mazda, we got to celebrate with our team with Employee Appreciation, help save lives by donating blood ...
10/27/2021

Monday at Nelson Mazda, we got to celebrate with our team with Employee Appreciation, help save lives by donating blood with @bloodassurance, and do what we love which is to serve YOU as best as we can 😊

We serve best when you come in :) Make sure to stop by and enjoy a free car wash on us!
10/25/2021

We serve best when you come in :) Make sure to stop by and enjoy a free car wash on us!

We serve best when you come in :) Make sure to stop by and enjoy a free car wash on us!

Meet James πŸ‘‹ James is our GM at our Cool Springs location in Tennessee. If you ask anyone who knows James, they will tel...
10/21/2021

Meet James πŸ‘‹ James is our GM at our Cool Springs location in Tennessee. If you ask anyone who knows James, they will tell you that he is one of the most humble and selfless individual they have ever met. He has the biggest and most genuine servant heart that will always put others needs in front of his own. We love and appreciate the work that James does day in and day out! πŸ”₯

Meet James πŸ‘‹ James is our GM at our Cool Springs location in Tennessee. If you ask anyone who knows James, they will tell you that he is one of the most humble and selfless individual they have ever met. He has the biggest and most genuine servant heart that will always put others needs in front of his own. We love and appreciate the work that James does day in and day out! πŸ”₯

Here at Nelson Mazda, we love to honor our people. Our people who are not only incredible employees but world changing h...
10/07/2021

Here at Nelson Mazda, we love to honor our people. Our people who are not only incredible employees but world changing humans. Our Sales Team Lead, Nicole is the perfect example of one who is just that. Not everyday you see someone who smiles as much as Nicole does while maintaining an above and beyond work ethic. She is adaptable to change and will always be the one who never second guesses about getting something done. Your hard work and commitment to the Nelson Family is adored. Thank you Nicole!
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#mazdausa #family #nelsonmazda #community #smiles #dealershipexperience #itsthepeople

Here at Nelson Mazda, we love to honor our people. Our people who are not only incredible employees but world changing humans. Our Sales Team Lead, Nicole is the perfect example of one who is just that. Not everyday you see someone who smiles as much as Nicole does while maintaining an above and beyond work ethic. She is adaptable to change and will always be the one who never second guesses about getting something done. Your hard work and commitment to the Nelson Family is adored. Thank you Nicole!
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#mazdausa #family #nelsonmazda #community #smiles #dealershipexperience #itsthepeople

At Nelson Mazda, we believe that the color RED is one of the key elements of form and our soul red crystal was created t...
10/05/2021

At Nelson Mazda, we believe that the color RED is one of the key elements of form and our soul red crystal was created to enhance the beauty of our cars 🚘 β™₯️
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#mazdausa #mazdaclub #mazdacars #dealership #nashvilletn #mazdacares #cx5 #carsofinstagram #instacar #instaauto #automotive #carlove

At Nelson Mazda, we believe that the color RED is one of the key elements of form and our soul red crystal was created to enhance the beauty of our cars 🚘 β™₯️
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#mazdausa #mazdaclub #mazdacars #dealership #nashvilletn #mazdacares #cx5 #carsofinstagram #instacar #instaauto #automotive #carlove

In dealerships and in the classroom, Mazda is recognizing teachers and their monumental adjustments to keep children saf...
10/02/2021
WATCH: Nelson Mazda Expands Essential Car Care | Inside Mazda

In dealerships and in the classroom, Mazda is recognizing teachers and their monumental adjustments to keep children safe while still prioritizing their learning. Their ongoing efforts fueled the return of Mazda’s Essential Car Care β€” a limited-time offer of complimentary oil changes and car washes to all educators.

https://bit.ly/3mye0S7

A deeply ingrained sense of community inspired Nelson Mazda Tulsa and Nelson Mazda Norman to take Mazda’s Essential Car Care a step further.

If you are new to the Nelson Mazda community, this is James. James is our GM for Cool Springs and we like to consider hi...
09/27/2021

If you are new to the Nelson Mazda community, this is James. James is our GM for Cool Springs and we like to consider him more than a GM. He is a leader by actions for Nelson Mazda. James always goes above and beyond when it comes to employee AND customer satisfaction. His ability to have faith in difficult times is so contagious which leads to us having that same faith. James, thank you for leading us so well here at Nelson Mazda πŸ™

If you are new to the Nelson Mazda community, this is James. James is our GM for Cool Springs and we like to consider him more than a GM. He is a leader by actions for Nelson Mazda. James always goes above and beyond when it comes to employee AND customer satisfaction. His ability to have faith in difficult times is so contagious which leads to us having that same faith. James, thank you for leading us so well here at Nelson Mazda πŸ™

Meet Chad πŸ‘‹ Chad is our COO and Managing Partner. Not only is he a leader in the workplace, but he is also a leader with...
09/23/2021

Meet Chad πŸ‘‹ Chad is our COO and Managing Partner. Not only is he a leader in the workplace, but he is also a leader with the way he leads his family, his faith, and as a human being. We appreciate Chad and all the love and kindness you exemplify here at Nelson Mazda!

Meet Chad πŸ‘‹ Chad is our COO and Managing Partner. Not only is he a leader in the workplace, but he is also a leader with the way he leads his family, his faith, and as a human being. We appreciate Chad and all the love and kindness you exemplify here at Nelson Mazda!

Are you ready to drive a Mazda CX-5? πŸ‘€ See what Consumer Reports says about the 2021 Mazda CX-5. Learn More: https://bit...
09/20/2021

Are you ready to drive a Mazda CX-5? πŸ‘€ See what Consumer Reports says about the 2021 Mazda CX-5. Learn More: https://bit.ly/3lAamGI

We wanna know, what was the last adventure you went on?
09/17/2021

We wanna know, what was the last adventure you went on?

Our Monday's are NEVER mundane, we strive to find joy in seeing our customers satisfied and filled with joy when they se...
09/13/2021

Our Monday's are NEVER mundane, we strive to find joy in seeing our customers satisfied and filled with joy when they see us.

Our Monday's are NEVER mundane, we strive to find joy in seeing our customers satisfied and filled with joy when they see us.

09/10/2021
No Fights Commercial

Meet Jordan, our new Training Director here at Nelson Mazda. Jordan has taken a big step with us and helped us shoot our most recent commercial! If you see him while you stop by our store, make sure to say HELLO ☺️

One of the most important values for us is to have an attitude of excellence. This isn't just about sales excellence, bu...
09/08/2021

One of the most important values for us is to have an attitude of excellence. This isn't just about sales excellence, but it's about having the attitude that you will love and feel cared for. The attitude that no matter what, we are here to help you and make your Nelson Mazda experience a one to remember β™₯️

One of the most important values for us is to have an attitude of excellence. This isn't just about sales excellence, but it's about having the attitude that you will love and feel cared for. The attitude that no matter what, we are here to help you and make your Nelson Mazda experience a one to remember β™₯️

Joy if what we consider our dealership and Nelson Family to represent everyday. The joy we receive when we get to show u...
09/03/2021

Joy if what we consider our dealership and Nelson Family to represent everyday. The joy we receive when we get to show up to work and be around our favorite community is unlike any other. We are grateful for you Nelson Mazda family πŸ”₯β™₯️

Joy if what we consider our dealership and Nelson Family to represent everyday. The joy we receive when we get to show up to work and be around our favorite community is unlike any other. We are grateful for you Nelson Mazda family πŸ”₯β™₯️

The laughs and smiles we get to see on our customers face remind us to do the same 😁 SMILE OFTEN.
09/01/2021

The laughs and smiles we get to see on our customers face remind us to do the same 😁 SMILE OFTEN.

The laughs and smiles we get to see on our customers face remind us to do the same 😁 SMILE OFTEN.

One year later, we have received our Carfax #1 Rated Dealer award from 2020! We are so grateful to be able to put our cu...
08/30/2021

One year later, we have received our Carfax #1 Rated Dealer award from 2020! We are so grateful to be able to put our customers FIRST. 2021 has been a wild year, however Nelson Mazda continues to carry on our customer-first attitude and love seeing our community come together. πŸ™Œ Let's take some time to congratulate our dealerships for the hard work and time they have put into receiving this award πŸ”₯πŸ”₯

One year later, we have received our Carfax #1 Rated Dealer award from 2020! We are so grateful to be able to put our customers FIRST. 2021 has been a wild year, however Nelson Mazda continues to carry on our customer-first attitude and love seeing our community come together. πŸ™Œ Let's take some time to congratulate our dealerships for the hard work and time they have put into receiving this award πŸ”₯πŸ”₯

Our 2021 CX-5 looked pretty nice In West Haven today 😱 Whether it's a date night, family night, or a run around the lake...
08/25/2021

Our 2021 CX-5 looked pretty nice In West Haven today 😱 Whether it's a date night, family night, or a run around the lake; West Haven Is a beautiful place to spend your Wednesday πŸ”₯

We are here to serve and help YOU as customers. At Nelson Mazda, we believe that buying a car should be just as fun as o...
08/24/2021

We are here to serve and help YOU as customers. At Nelson Mazda, we believe that buying a car should be just as fun as owning one, so we strive to make sure you have a good time and strong relationship built with us ☺️

We are here to serve and help YOU as customers. At Nelson Mazda, we believe that buying a car should be just as fun as owning one, so we strive to make sure you have a good time and strong relationship built with us ☺️

What do you think of the 2021 Mazda CX-5 Signature AWD 4D Sport Utility?Stop in and find the best trim for you πŸ™Œ
08/19/2021

What do you think of the 2021 Mazda CX-5 Signature AWD 4D Sport Utility?

Stop in and find the best trim for you πŸ™Œ

L&L Market is Nashville’s Delightful Destination, so we had to experience it ourselves πŸ‘€ The Signature AWD CX-9 gave us ...
08/18/2021

L&L Market is Nashville’s Delightful Destination, so we had to experience it ourselves πŸ‘€ The Signature AWD CX-9 gave us the comfort to take a trip downtown Nashville to explore around the area πŸ”₯

Our customers believe that having an AWD vehicle is important to them, so what do we do? We provide you the best vehicle...
08/16/2021

Our customers believe that having an AWD vehicle is important to them, so what do we do? We provide you the best vehicle to ensure you have the driving experience of a lifetime. The CX-5 is one of our top sold cars and our customer rave about how it drives in the different terrain 🚘 β˜€οΈπŸŒ§β„οΈ

SCHOOL IS BACK IN SESSION | Mazda recently announced that our Essential Car Care - Educators Program (ECC) has extended ...
08/13/2021

SCHOOL IS BACK IN SESSION | Mazda recently announced that our Essential Car Care - Educators Program (ECC) has extended until September 30! We want to say β€œThank You” to all educators who have always been there building and safeguarding our future πŸ™Œ

If you’re any type of educator, make sure to stop by our Cool Springs location for a free oil change, car wash, AND interior cleaning. Thank you educators for the work that you do because it does NOT go unnoticed β™₯️

Step 1. Grab some friends for a crazy adventureStep 2. Hop in the Mazda CX-30Step 3. Drive to Rock Island, TN to enjoy a...
08/11/2021

Step 1. Grab some friends for a crazy adventure
Step 2. Hop in the Mazda CX-30
Step 3. Drive to Rock Island, TN to enjoy a BEAUTIFUL scene of cliffs and waterfalls πŸ™ŒπŸž

We are beyond blessed to be located in such a beautiful city like Nashville πŸ™ŒπŸ”₯
08/06/2021

We are beyond blessed to be located in such a beautiful city like Nashville πŸ™ŒπŸ”₯

08/04/2021
Downtown Nashville

Nashville, TN is not only home to the most beautiful scenery but it's also home to the most welcoming and loving people. Heres to living in the best state with the most incredible people πŸ™Œ

Who else loves to laugh on a Monday? πŸ™Œ
08/02/2021

Who else loves to laugh on a Monday? πŸ™Œ

Who else loves to laugh on a Monday? πŸ™Œ

Authenticity is what people strive for. That's why we bring our best, not for our glory but to value you as the customer...
07/28/2021

Authenticity is what people strive for. That's why we bring our best, not for our glory but to value you as the customer.

Authenticity is what people strive for. That's why we bring our best, not for our glory but to value you as the customer.

Monday's are our favorite because we get to see our community again for another amazing week! We hope that you are bless...
07/26/2021

Monday's are our favorite because we get to see our community again for another amazing week! We hope that you are blessed beyond belief today πŸ™Œ
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#mazda #automotive #lifestyle #dealership #dealer #showroom #itsthepeople #webuycars #usedcars #nashvilletn #middletennessee #feelalive #dealershipexperience #mazdausa #nelsonmazda #cx30 #caroftheday #carsofinsta

Monday's are our favorite because we get to see our community again for another amazing week! We hope that you are blessed beyond belief today πŸ™Œ
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#mazda #automotive #lifestyle #dealership #dealer #showroom #itsthepeople #webuycars #usedcars #nashvilletn #middletennessee #feelalive #dealershipexperience #mazdausa #nelsonmazda #cx30 #caroftheday #carsofinsta

At Nelson Mazda, we are blessed with the opportunity to work at such an incredible place with top tier facilities. We wa...
07/23/2021

At Nelson Mazda, we are blessed with the opportunity to work at such an incredible place with top tier facilities. We want our customers to not just be welcomed with care, but also walk into a space where they feel comfortable and like home. πŸ™
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#mazda #automotive #lifestyle #dealership #dealer #showroom #itsthepeople #webuycars #usedcars #nashvilletn #middletennessee #feelalive #dealershipexperience #mazdausa #nelsonmazda

At Nelson Mazda, we are blessed with the opportunity to work at such an incredible place with top tier facilities. We want our customers to not just be welcomed with care, but also walk into a space where they feel comfortable and like home. πŸ™
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#mazda #automotive #lifestyle #dealership #dealer #showroom #itsthepeople #webuycars #usedcars #nashvilletn #middletennessee #feelalive #dealershipexperience #mazdausa #nelsonmazda

At Nelson Mazda we want to take care of you and help find the right vehicle for you! This means answering every question...
07/19/2021

At Nelson Mazda we want to take care of you and help find the right vehicle for you! This means answering every question you have, showing you every aspect of a vehicle, and walking you through the process of experiencing the Nelson Difference. πŸ”₯

At Nelson Mazda we want to take care of you and help find the right vehicle for you! This means answering every question you have, showing you every aspect of a vehicle, and walking you through the process of experiencing the Nelson Difference. πŸ”₯

We not only love what we do, but we love how we get to do it! There's not a day that goes by at Nelson Mazda where we do...
07/17/2021

We not only love what we do, but we love how we get to do it! There's not a day that goes by at Nelson Mazda where we don't joke around with each other and laugh. This is the Nelson Difference 😁
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#mazda #automotive #lifestyle #dealership #dealer #showroom #itsthepeople #webuycars #usedcars #nashvilletn #middletennessee #feelalive #dealershipexperience #mazdausa #nelsonmazda

Our carbon edition CX-5 is a favorite of all models we have here at Mazda. Its sleek carbon blue color with red interior...
07/16/2021

Our carbon edition CX-5 is a favorite of all models we have here at Mazda. Its sleek carbon blue color with red interior makes this a unique model that will stand out on the road πŸ‘€ Make sure to come and test drive one o four CX-5 vehicles and experience the Nelson Difference πŸ™Œ
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#mazda #automotive #lifestyle #dealership #dealer #showroom #itsthepeople #webuycars #usedcars #nashvilletn #middletennessee #feelalive #dealershipexperience #mazdausa #nelsonmazda

Our carbon edition CX-5 is a favorite of all models we have here at Mazda. Its sleek carbon blue color with red interior makes this a unique model that will stand out on the road πŸ‘€ Make sure to come and test drive one o four CX-5 vehicles and experience the Nelson Difference πŸ™Œ
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#mazda #automotive #lifestyle #dealership #dealer #showroom #itsthepeople #webuycars #usedcars #nashvilletn #middletennessee #feelalive #dealershipexperience #mazdausa #nelsonmazda

This rainy Monday can’t stop our smiles πŸ˜† we believe that our good attitudes, honesty, loyalty, and ability sets us apar...
07/12/2021

This rainy Monday can’t stop our smiles πŸ˜† we believe that our good attitudes, honesty, loyalty, and ability sets us apart. That is OUR commitment to you β™₯️

This rainy Monday can’t stop our smiles πŸ˜† we believe that our good attitudes, honesty, loyalty, and ability sets us apart. That is OUR commitment to you β™₯️

The weekend is here which means we have the BEST times to come stop by and speak with one of our client advisors about t...
07/10/2021

The weekend is here which means we have the BEST times to come stop by and speak with one of our client advisors about the right vehicle for YOU.
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#mazda #automotive #lifestyle #dealership #dealer #showroom #itsthepeople #webuycars #usedcars #nashvilletn #middletennessee #feelalive #dealershipexperience #mazdausa #nelsonmazda

The weekend is here which means we have the BEST times to come stop by and speak with one of our client advisors about the right vehicle for YOU.
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#mazda #automotive #lifestyle #dealership #dealer #showroom #itsthepeople #webuycars #usedcars #nashvilletn #middletennessee #feelalive #dealershipexperience #mazdausa #nelsonmazda

Address

7104 S Springs Dr
Franklin, TN
37067

Opening Hours

Monday 9am - 7pm
Tuesday 9am - 7pm
Wednesday 9am - 7pm
Thursday 9am - 7pm
Friday 9am - 7pm
Saturday 9am - 7pm

Telephone

(615) 250-2212

Alerts

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The Nelson Difference

Nelson Mazda is an automotive dealership in middle Tennessee with a vision of creating an unparalleled business culture and consumer experience. Founder Robert Nelson originally established Nelson Auto Group in Broken Arrow, Oklahoma as a company built on faith in Christ and high standards of customer service. We have been serving the greater Nashville area since 1998 at our Antioch location and since 2013 in Cool Springs. We are anxiously awaiting serving the city of Murfreesboro with the grand opening of our newest location in 2018.

Here at Nelson Mazda, we have four core values that shape everything we do: trust in God, attitude of excellence, character, and loyalty. These values translate to the belief that our customers and employees are like family and have a part to play in the vision. Therefore, we desire to hire and train a committed team of employees that lead the way in expressing our vision and making good on our promise that β€œWe’ll Make a Believer Out of You.”

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Comments

Chad Custer and his team of professionals found a way to exceed οΏΌοΏΌall of our very high expectations today with the purchase of our 2015 Grand Cherokee at NM! I was referred to Chad and NM by someone I knew I could trust. And now I know why referrals are so important. οΏΌοΏΌChad personally greeted me on my arrival and introduced me to Josh Hernandez, my Client Advisor. And as soon as I got to know Josh I knew I was going to be in good hands. Josh made a point to understand exactly what was important to our family and would circle back to those key non negotiable when I occasionally strayed away from what was important to usοΏΌ in a vehicle. He was professional, patient and super informative. οΏΌAnd because of that we are in the exact vehicle that fits all of our family’s needs. οΏΌI highly recommend Chad, Randy, Josh amd the entire team at NM to guide you through your next vehicle purchase!
We were absolutely satisfied and delighted with our car-buying experience at Nelson Mazda in Cool Springs recently. This is what a car-buying experience should be. Our sales rep, Darrell Haskins was informative, efficient, friendly and very helpful. We were a repeat customer and expect to be so in the future next time we are looking for a new car.
Car dealers are notoriously known for nickel-diming customers or over-charging in general for service work. Both of my CX5s needed to have similar work done....something that was originally verbally agreed to be at no charge for both, several months ago.... and turns out, there may have been confusion over whether it was just the labor at no charge, or the parts, or both, no notes though. Just brought one of my two CX-5s in for the work. I was charged $438. I'd be looking at the same charge in a few days with my 2nd CX5. Nelson Nelson Mazda Cool Springs response? Ate half the charge on the current car, and agreed no charge for the 2nd one I'm bringing in next week. So they will cover 75% of the total cost. No hassling, no frustration. This is just one of the reasons I keep coming back to Nelson Mazda of Cool Springs for service and new cars. Fantastic customer service, even when it's at their expense. 😁
Car dealers are notoriously known for nickel-diming customers or over-charging in general for service work. Boty of my CX5s needed to have similar work done....something that was originally verbally agreed to be at no charge for both, several months ago.... no notes though. Just brought one of my two CX-5s in for the work. I was charged $438. I'd be looking at the same charge in a few days with my 2nd CX5. Mazda's response? Ate half the charge on the current car, and agreed no charge for the 2nd one I'm bringing in next week. So they will cover 75% if the total cost. No hassling, no frustration. This is just one of the reasons I keep coming back to Nelson Mazda of Cool Springs for service and new cars. Fantastic customer service, even when it's at their expense.
Let the BIG DOG eat! Pete Lasalandra
I think it is a little underhanded when Nelson Mazda hires a call center to call you. They tell you that your car is in high demand for used car sales. they want to schedule an appt. for you to get your car appraised. I talked to the call center agent and he stated that Nelson gave them a list of all customers, so i dont think it is a true need for my model of car. I just feel this is misleading and not a good sales practice