Otto's Auto World
Since 2016, Otto's Auto World has been proud to provide the Alvin community and beyond with an exceptional car-buying experience. Locally owned and operated, we're a team committed to helping you find the right vehicle to fit your needs. As a pre-owned, late model dealer, we offer our customers a wide variety of affordable cars, trucks, and SUV's in a relaxed environment that allows you to browse without pressure. We also offer special financing options, both in-house and through third-party lenders, so you can stay within your budget and get the best interest rate possible. Plus, we have a service department on-site to offer our customers the most efficient, high-quality vehicle care. So when you’re ready to invest in a quality vehicle, stop by and take a look around -- we look forward to welcoming you into the Otto's family.
Comments
Excellent service! The entire experience was comfortable and very informational.
While in route from Houston to Galveston, Texas - I had a blow out in the middle of unfamiliar territory. The last time I changed a tire was in the 90's, did not remember any of that. So, I came to Otto's Auto for help the crew came to my aid with no hesitation to exchange the tire. I really appreciated their service, which includes the owner Mr. Otto. Thank you Mr. Otto and your crew, and the mechanic next door - perhaps owner.
This has been the single best car buying experience that I’ve had the pleasure of going through. Hugo Flores, took time to sit down with me and my wife to give us what we needed. JB Emmons their finance specialist made the whole appointment smooth by ensuring that all the paperwork was in order and was quick to do so and made the whole experience amazing. A Great big thank you to Mr.Otto himself for working with us and getting us into our new car
Thanks for the help every step of the way Mark. Good luck in the future, good folks here.
Well... We had some issues with miscommunication on loan terms, rudeness from a sales rep, and check engine light coming on within the first month... But after speaking to the owner he was willing to correct the issues.
Otto's Auto World is absolutely outstanding!My husband and I were looking to trade in our 2 older vehicles for a newer,more reliable vehicle for me.Before shopping,we went to our credit union and received a letter of loan approval and were quoted the interest rate.We enjoyed working with Otto's ,picked out the beautiful SUV I had my eye on and proceded with the paperwork.What should of been an easy process turned into quite the ordeal ,entirely due to inefficiencys of our credit union.Finally the transaction was completed and as we scanned our credit union paperwork,we were shocked to see a higher interest rate than what we had been told.!Rob didn't blink,he was awesome through it all,made a call,and found us better financing with a very low rate.Several days later,we went back to our credit union to question their terrible customer service and the change in the interest rate.We were told that because of the mileage on the vehicle,it warranted the higher rate.Our question,"Why wasn't this told to us when we did our preapproval?"....the answer....verbatim...."We don't disclose that information".......Yup! How professional is that?!Very disappointed in our credit union and the way they treat long time customers.On the other hand,(I'm sorry this is so long) Rob Otto and his employees are honest and professional and exactly who I will recommend to friends and family!And Rob was EXTREMELY patient with me and in spite of my lack of technological prowess.Thank you Rob! We will be back!
LA Insurance has been working together with Otto's Auto World to ensure that each of their clients has a pleasant experience with their vehicle purchase and streamlining their insurance coverage to get them driving off the dealership lot on the same day. If you have any questions feel free to give me a call.
Just saw this on a local group !! Well done!
By
Teresa Crawford Bitner
3 hrs
Recommend Otto's Auto:
Hubs took daughter to look at a car, just like she wants, at a small lot in Alvin. The owner of the lot stated he would not sell it. 😔 He just got back in town, and after looking at it deems it unsafe. 😯 Then he helps them locate a similar vehicle at other lots, so they can look tomorrow. That is customer service par excellence!
Thanks for the new ride Rob
If you are not willing to learn, No one can help you. If you are determined to learn, No one can stop you.... Congratulations Mr.Otto... The Ahart's.
