27/11/2020
The Service Industry's Never ending Argumentπ
A customer asked me how much a tow job cost
π π²: Approximately (R800) π
πππππΌπΊπ²πΏ: Why is it so expensive? All I need is a towed 20km
π π²: How much do you think it would cost you?
πππππΌπΊπ²πΏ: (R150) maximum... It's just easy, right?! all you have to do is hook it up and drive
π π²: hmm okay, maybe you can do it yourself.
πππππΌπΊπ²πΏ: but I don't know how...π
π π²: For (R100) I'll teach you, with that, you can save approximately (R700) You'll get the knowledge that you'll need. π
πππππΌπΊπ²πΏ: Okay, I'm fine with that. π
π π²: But to get started: We need some things first:
a van (R60000)
Towing equipment (R16500)
other accessories (R20000)
πππππΌπΊπ²πΏ: Oh my.π£ But I don't have all these equipments . Do I need to buy all of that? I just need for 1 tow π
π π²: Ohh!! sorry I totally forgot about vehicle and driver's license.. those things will cost you extra time and money π
πππππΌπΊπ²πΏ: Really? what?π².. π€―
When you pay for a job, you pay not only for the work materials, but also:
- Knowledge
- Experience
- Study
- Tools
- Services
- Time to go
- Punctuality
- Accountability
- Accuracy
- Guaranteed
- Sacrifices
- Safety and security
No one can denigrate other people's work by judging prices. Only by knowing all the elements necessary for the production of a certain work can you estimate the actual cost.