09/23/2026
We’ve had several guests ask whether they can provide their own parts, so we wanted to kindly explain our policy and why we will supply the parts for any repair.
We warranty both the parts and labor on the repairs we perform. When we supply the part, we can stand behind the complete repair and cover both the replacement part and any additional labor if a warranty issue occurs.
When a guest supplies a part, the manufacturer may cover the replacement part, but the additional labor usually is not covered. If the part turns out to be defective, you could end up paying for the same labor twice—an expense and inconvenience we want to help you avoid.
By supplying the parts ourselves, we can provide one clear warranty that covers the entire repair, simplify the warranty process, and help protect you from unexpected costs.
Our goal is to provide quality repairs and give you peace of mind knowing that we stand behind the work we do. We truly appreciate your understanding and the opportunity to serve you.