10/10/2026
Customers tell us what they are worried about all day long.
Price. Payment. Trade. Out-the-door.
Too often, we treat those concerns like objections and either dodge them or try to solve the entire deal remotely.
This week’s Saturday Spark: Michael wants you listening for what is really underneath the question, building confidence around how that concern gets solved in the showroom, and earning the visit.
Because the goal is not to win the whole deal over the phone, internet or text.
The goal is to make the customer trust you enough to come see you. https://www.youtube.com/watch?v=VKz1rsX5Iko