Eastchester Chrysler Jeep Dodge Ram

Eastchester Chrysler Jeep Dodge Ram Eastchester specializes in new and certified pre-owned Chrysler, Jeep, Dodge, and Ram vehicles and used cars of all makes and models. Welcome to Eastchester Chrysler Jeep Dodge's page!

Are you ready to experience that "new car smell?" Does one of our pre-owned vehicles strike the perfect chord? At Eastchester Chrysler Jeep Dodge in Bronx, NY we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Browse our new and pre-owned inventories, and don't forget to view our latest specials and promotions. If you can't find y

Are you ready to experience that "new car smell?" Does one of our pre-owned vehicles strike the perfect chord? At Eastchester Chrysler Jeep Dodge in Bronx, NY we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service! Browse our new and pre-owned inventories, and don't forget to view our latest specials and promotions. If you can't find y

Operating as usual

09/21/2021
Grand Cherokee L

Check out the 2021 Grand Cherokee L 😲

3 rows and 3 brand new colors!

Pay the least, in the East.

#JeepGrandCherokeeL #GrandCherokee #GrandCherokeeL

It’s a beautiful day at Eastchester's Service Department!Who said you can’t wear white after Labor Day?!Your trusted cer...
09/19/2021

It’s a beautiful day at Eastchester's Service Department!

Who said you can’t wear white after Labor Day?!

Your trusted certified Mopar dealer.

Pay the least, in the East 🚘💨

It’s a beautiful day at Eastchester's Service Department!

Who said you can’t wear white after Labor Day?!

Your trusted certified Mopar dealer.

Pay the least, in the East 🚘💨

Congratulations on your new Grand Cherokee 🥳🥳#bronx #nyc #eastchesterchryslerjeepdodge #jeep #jeepwave #itsajeepthing #j...
09/18/2021

Congratulations on your new Grand Cherokee 🥳🥳

#bronx #nyc #eastchesterchryslerjeepdodge #jeep #jeepwave #itsajeepthing #jeepfamily #chrysler #dodge #ram #supersales #cars #specials #olllllllo #moparornocar #hemi #suvs

Congratulations on your new Grand Cherokee 🥳🥳

#bronx #nyc #eastchesterchryslerjeepdodge #jeep #jeepwave #itsajeepthing #jeepfamily #chrysler #dodge #ram #supersales #cars #specials #olllllllo #moparornocar #hemi #suvs

Time to upgrade your ride?With state-of-the-art technology and a powerful engine, it's hard to go wrong with the 2021 Do...
09/17/2021

Time to upgrade your ride?

With state-of-the-art technology and a powerful engine, it's hard to go wrong with the 2021 Dodge Durango GT🚗✨

Schedule your test drive at Eastchester today!

#eastchesterchryslerjeepdodgeram #eastchester #chrysler #jeep #jeepfamily #dodge #ram #eastchesterjeep #paytheleastintheeast #bronx #nyc #thebronx #cherokee #wrangler #renegade #grandcherokee #bronxjeep #jeepdealership #WestchesterCounty #Newenglandthruway #Baychesteravenue #Edenwald #Kingsbridge #Riverdale #Fordham #PelhamBay #Concourse #DodgeDurango

Great leaders don’t set out to be a leader… They set out to make a difference. It’s never about the role - always about ...
09/16/2021

Great leaders don’t set out to be a leader…

They set out to make a difference. It’s never about the role - always about the goal. ✅

Our general manager, Frank Perez.

#paytheleastintheeast

Great leaders don’t set out to be a leader…

They set out to make a difference. It’s never about the role - always about the goal. ✅

Our general manager, Frank Perez.

#paytheleastintheeast

When was the last time you changed your oil? 🤔If you can’t remember, you might be overdue...Schedule yours between 12:00...
09/15/2021

When was the last time you changed your oil? 🤔

If you can’t remember, you might be overdue...

Schedule yours between 12:00 and 4:00 pm Monday - Friday and get it for only $19.95 😲

🍹Check out the Happy Hour Oil Change here: https://j.mp/3Ej4MRr

#eastchesterchryslerjeepdodgeram #eastchester #chrysler #jeep #jeepfamily #dodge #ram #eastchesterjeep #paytheleastintheeast #bronx #nyc #thebronx #cherokee #wrangler #renegade #grandcherokee #bronxjeep #jeepdealership #WestchesterCounty #Newenglandthruway #Baychesteravenue #Edenwald #Kingsbridge #Riverdale #Fordham #PelhamBay #Concourse #Oilchange #Happyhour

When was the last time you changed your oil? 🤔

If you can’t remember, you might be overdue...

Schedule yours between 12:00 and 4:00 pm Monday - Friday and get it for only $19.95 😲

🍹Check out the Happy Hour Oil Change here: https://j.mp/3Ej4MRr

#eastchesterchryslerjeepdodgeram #eastchester #chrysler #jeep #jeepfamily #dodge #ram #eastchesterjeep #paytheleastintheeast #bronx #nyc #thebronx #cherokee #wrangler #renegade #grandcherokee #bronxjeep #jeepdealership #WestchesterCounty #Newenglandthruway #Baychesteravenue #Edenwald #Kingsbridge #Riverdale #Fordham #PelhamBay #Concourse #Oilchange #Happyhour

Say hello to the newest addition to the Jeep family, the 2022 Wagoneer. Inspired by the look of its predecessor, the 202...
09/13/2021

Say hello to the newest addition to the Jeep family, the 2022 Wagoneer.

Inspired by the look of its predecessor, the 2022 Wagoneer has a classic yet modern design, complemented with state-of-the-art safety measures.

📍 Come check out today from 11 am to 7 pm at 4007 Boston Rd., Bronx

#eastchesterchryslerjeepdodgeram #eastchester #chrysler #jeep #jeepfamily #dodge #ram #eastchesterjeep #paytheleastintheeast #bronx #nyc #thebronx #cherokee #wrangler #renegade #grandcherokee #bronxjeep #jeepdealership #WestchesterCounty #Newenglandthruway #Baychesteravenue #Edenwald #Kingsbridge #Riverdale #Fordham #PelhamBay #Concourse #JeepWagoneer

Say hello to the newest addition to the Jeep family, the 2022 Wagoneer.

Inspired by the look of its predecessor, the 2022 Wagoneer has a classic yet modern design, complemented with state-of-the-art safety measures.

📍 Come check out today from 11 am to 7 pm at 4007 Boston Rd., Bronx

#eastchesterchryslerjeepdodgeram #eastchester #chrysler #jeep #jeepfamily #dodge #ram #eastchesterjeep #paytheleastintheeast #bronx #nyc #thebronx #cherokee #wrangler #renegade #grandcherokee #bronxjeep #jeepdealership #WestchesterCounty #Newenglandthruway #Baychesteravenue #Edenwald #Kingsbridge #Riverdale #Fordham #PelhamBay #Concourse #JeepWagoneer

The Grand Wagoneer hasn't been seen since 1993...And tomorrow - it's back.Are you coming?#grandwagoneer #eastjeep
09/12/2021

The Grand Wagoneer hasn't been seen since 1993...

And tomorrow - it's back.

Are you coming?

#grandwagoneer #eastjeep

The Grand Wagoneer hasn't been seen since 1993...

And tomorrow - it's back.

Are you coming?

#grandwagoneer #eastjeep

Rated a perfect 5 by consumers on the Kelley Blue Book...With features like leather upholstery, moonroof, well-built V6 ...
09/11/2021

Rated a perfect 5 by consumers on the Kelley Blue Book...

With features like leather upholstery, moonroof, well-built V6 engine, and three rows seating, this car is waiting for you to take it home 🏠🚗

Tap for more details ➡️ https://j.mp/3ndqaSf

Rated a perfect 5 by consumers on the Kelley Blue Book...

With features like leather upholstery, moonroof, well-built V6 engine, and three rows seating, this car is waiting for you to take it home 🏠🚗

Tap for more details ➡️ https://j.mp/3ndqaSf

Planning a road trip with your furry friend? 🐶For 3 consecutive years, Autotrader has included the Chrysler Pacifica and...
09/10/2021

Planning a road trip with your furry friend? 🐶

For 3 consecutive years, Autotrader has included the Chrysler Pacifica and Jeep Wrangler on its list of the 10 Best Cars for Dog Lovers.

With features like Chrysler Pacifica's Stow n Go seating and Jeep Wrangler's Open Top, your pet is ensured an enjoyable ride 😉

What kind of dog do you have? 📝

Planning a road trip with your furry friend? 🐶

For 3 consecutive years, Autotrader has included the Chrysler Pacifica and Jeep Wrangler on its list of the 10 Best Cars for Dog Lovers.

With features like Chrysler Pacifica's Stow n Go seating and Jeep Wrangler's Open Top, your pet is ensured an enjoyable ride 😉

What kind of dog do you have? 📝

With a Certified Pre Owned Vehicle, you’ll be taken care of on the road and off:✅125-Point Inspection✅CARFAX® Vehicle Hi...
09/09/2021

With a Certified Pre Owned Vehicle, you’ll be taken care of on the road and off:

✅125-Point Inspection
✅CARFAX® Vehicle History Report
✅Towing/Roadside Assistance

So you can stop guessing when it comes to used cars.

With a Certified Pre Owned Vehicle, you’ll be taken care of on the road and off:

✅125-Point Inspection
✅CARFAX® Vehicle History Report
✅Towing/Roadside Assistance

So you can stop guessing when it comes to used cars.

✅Mark your calendars.An American legend is returning - more powerful and advanced than ever before...The new Jeep Grand ...
09/08/2021

✅Mark your calendars.

An American legend is returning - more powerful and advanced than ever before...

The new Jeep Grand Wagoneer brings:

- Cutting-edge tech
- All-terrain capability
- Refreshed design inside and out

📅 Come preview it on Monday, September 13th from 11am to 7pm at 4007 Boston Rd., Bronx

#grandwagoneer #eastjeep

✅Mark your calendars.

An American legend is returning - more powerful and advanced than ever before...

The new Jeep Grand Wagoneer brings:

- Cutting-edge tech
- All-terrain capability
- Refreshed design inside and out

📅 Come preview it on Monday, September 13th from 11am to 7pm at 4007 Boston Rd., Bronx

#grandwagoneer #eastjeep

Now this is a head-turning vehicle 🔥😵
09/08/2021

Now this is a head-turning vehicle 🔥😵

Now this is a head-turning vehicle 🔥😵

If you can’t find it, build it! 😌At Eastchester, you can customize your ordinary vehicle into your dream car, just like ...
09/07/2021

If you can’t find it, build it! 😌

At Eastchester, you can customize your ordinary vehicle into your dream car, just like this Ruby Diamond Grand Cherokee.

Message us for more info 💭🚗

If you can’t find it, build it! 😌

At Eastchester, you can customize your ordinary vehicle into your dream car, just like this Ruby Diamond Grand Cherokee.

Message us for more info 💭🚗

Looking for something to do tomorrow? Why not go for a test drive cruise 🤷🤷‍♂️Enjoy the long weekend everyone! #eastjeep
09/05/2021

Looking for something to do tomorrow? Why not go for a test drive cruise 🤷🤷‍♂️

Enjoy the long weekend everyone!

#eastjeep

Looking for something to do tomorrow? Why not go for a test drive cruise 🤷🤷‍♂️

Enjoy the long weekend everyone!

#eastjeep

It only takes four easy steps to get s Instant Cash Offer for your car...Priced based on Blue Book value. ➡️Tell Us Abou...
09/04/2021

It only takes four easy steps to get s Instant Cash Offer for your car...

Priced based on Blue Book value.

➡️Tell Us About Your Car.
➡️Get the Instant Cash Offer.
➡️Bring Your Car to Eastchester Chrysler Jeep Dodge
➡️Get Cash or Trade-In Credit.

Message us for more info📧

It only takes four easy steps to get s Instant Cash Offer for your car...

Priced based on Blue Book value.

➡️Tell Us About Your Car.
➡️Get the Instant Cash Offer.
➡️Bring Your Car to Eastchester Chrysler Jeep Dodge
➡️Get Cash or Trade-In Credit.

Message us for more info📧

Your safety is top priority.Driver Assistance Technology is proven to be effective in reducing injury-causing accidents....
09/03/2021

Your safety is top priority.

Driver Assistance Technology is proven to be effective in reducing injury-causing accidents.
Jeep’s LaneSense Lane Departure Warning system is helping to keep our roads safer for everyone.

How it works:

➡️ A camera-based vision sensor is used to establish the vehicle’s position on the road.

➡️If the system detects a lane shift without the turn signal being used, it triggers a visual warning or slight nudge of the steering wheel to the driver.

➡️If the driver drifts too far, the system provides a secondary visual warning.

Plus, you can always fine-tune the system to your comfort 🙂

Your safety is top priority.

Driver Assistance Technology is proven to be effective in reducing injury-causing accidents.
Jeep’s LaneSense Lane Departure Warning system is helping to keep our roads safer for everyone.

How it works:

➡️ A camera-based vision sensor is used to establish the vehicle’s position on the road.

➡️If the system detects a lane shift without the turn signal being used, it triggers a visual warning or slight nudge of the steering wheel to the driver.

➡️If the driver drifts too far, the system provides a secondary visual warning.

Plus, you can always fine-tune the system to your comfort 🙂

"That color looks great on you"Jeep Wrangler is now available in the head-turning Tuscadero color! This intense chromati...
09/02/2021

"That color looks great on you"

Jeep Wrangler is now available in the head-turning Tuscadero color!
This intense chromatic Magenta stands out in the streets✨🚗

Hurry! Because this gorgeous limited edition is only available to order through November 2021.

Got questions? Message us for more info 📧

"That color looks great on you"

Jeep Wrangler is now available in the head-turning Tuscadero color!
This intense chromatic Magenta stands out in the streets✨🚗

Hurry! Because this gorgeous limited edition is only available to order through November 2021.

Got questions? Message us for more info 📧

Does this ever happen to you?.. You need to run errands, but you also need to get your car checked and fixed...And then ...
09/01/2021

Does this ever happen to you?..

You need to run errands, but you also need to get your car checked and fixed...

And then there's no time left in the day 🤷🏻‍♂️

No need to worry! With Express Lane, you can get your car fixed and get back on the road quickly.

Done Fast. Done Right 🚗💨

#eastchesterchryslerjeepdodgeram #eastchester #chrysler #jeep #jeepfamily #dodge #ram #eastchesterjeep #paytheleastintheeast #bronx #nyc #thebronx #Expresslane #mopar

Does this ever happen to you?..

You need to run errands, but you also need to get your car checked and fixed...

And then there's no time left in the day 🤷🏻‍♂️

No need to worry! With Express Lane, you can get your car fixed and get back on the road quickly.

Done Fast. Done Right 🚗💨

#eastchesterchryslerjeepdodgeram #eastchester #chrysler #jeep #jeepfamily #dodge #ram #eastchesterjeep #paytheleastintheeast #bronx #nyc #thebronx #Expresslane #mopar

We may not be able to predict the future… But we know that in 2024 Dodge will release a new electric Muscle Car. Current...
08/31/2021

We may not be able to predict the future…

But we know that in 2024 Dodge will release a new electric Muscle Car. Currently, the details of this new car are being kept under wraps of course...

🔮 Do you have any guess how it'll look?

We may not be able to predict the future…

But we know that in 2024 Dodge will release a new electric Muscle Car. Currently, the details of this new car are being kept under wraps of course...

🔮 Do you have any guess how it'll look?

Your next adventure is on us. Get $1k Customer Cash Allowance on the purchase of select 2021 Jeep Gladiator models. Wher...
08/31/2021

Your next adventure is on us.

Get $1k Customer Cash Allowance on the purchase of select 2021 Jeep Gladiator models.

Where are you going for your next adventure?

#paytheleastintheeast #eastjeep #bronx #nyc #eastchesterchryslerjeepdodgeram #eastchester #eastchesterjeep #thebronx

Your next adventure is on us.

Get $1k Customer Cash Allowance on the purchase of select 2021 Jeep Gladiator models.

Where are you going for your next adventure?

#paytheleastintheeast #eastjeep #bronx #nyc #eastchesterchryslerjeepdodgeram #eastchester #eastchesterjeep #thebronx

Faster than a microwave dinner...⁣⁣⏱️ With Sunbit, you can get approved for parts and services within 15 seconds. ⁣⁣Plus...
08/29/2021

Faster than a microwave dinner...⁣

⏱️ With Sunbit, you can get approved for parts and services within 15 seconds. ⁣

Plus, no application or pre-payment fees. ⁣

Here's what you need to apply:⁣

✅Purchase price from $60-$6,000 or more⁣
✅Must be at least 18 years old⁣
✅Valid email address⁣
✅State issued ID or driver's license⁣

💬 Message us to learn more.⁣


#paytheleastintheeast #eastjeep #bronx #nyc #eastchesterchryslerjeepdodgeram #eastchester #eastchesterjeep #thebronx #sunbit

Faster than a microwave dinner...⁣

⏱️ With Sunbit, you can get approved for parts and services within 15 seconds. ⁣

Plus, no application or pre-payment fees. ⁣

Here's what you need to apply:⁣

✅Purchase price from $60-$6,000 or more⁣
✅Must be at least 18 years old⁣
✅Valid email address⁣
✅State issued ID or driver's license⁣

💬 Message us to learn more.⁣


#paytheleastintheeast #eastjeep #bronx #nyc #eastchesterchryslerjeepdodgeram #eastchester #eastchesterjeep #thebronx #sunbit

Big shout out to Arlon! ⁣⁣Thank you for the review, your service, and congratulations on your new car!⁣⁣#helpedbyshawn #...
08/28/2021

Big shout out to Arlon! ⁣

Thank you for the review, your service, and congratulations on your new car!⁣

#helpedbyshawn #eastjeep #paytheleastintheeast

08/28/2021
Coolant Service Signs⚠️

Have you ever woke up one day and found a puddle of coolant under your car? ⚠️💧⁣

That's just one of the signs that I coolant service warning is needed...⁣

Here are a few more:⁣

◉ Temperature gauge reads hotter than normal ⁣

◉ You hear a grinding noise⁣

◉ Bits of rust show up in the coolant liquid⁣

◉ Steam or an odor similar to boiling maple syrup is coming from the engine...⁣

🥞 Send us a message to learn more today.

#paytheleastintheeast #eastjeep #bronx #nyc #eastchesterchryslerjeepdodgeram #eastchester #eastchesterjeep #thebronx #bronxjeep #westchestercounty #newenglandthruway #baychesteravenue #edenwald #kingsbridge #riverdale #fordham #pelhambay #concourse #coolant #coolantservice

Have you got 62,000 pounds to be towed? This can handle it 😏💪This powerful,  brand new 2021 Dodge Durango GT is capable ...
08/26/2021

Have you got 62,000 pounds to be towed? This can handle it 😏💪

This powerful, brand new 2021 Dodge Durango GT is capable of carrying anything you can put behind it.

📨 Send us a message to learn more.

Have you got 62,000 pounds to be towed? This can handle it 😏💪

This powerful, brand new 2021 Dodge Durango GT is capable of carrying anything you can put behind it.

📨 Send us a message to learn more.

08/26/2021

The most luxurious yet. Plus...⁣⁣
⁣⁣
Three. Row. Seating.⁣⁣
⁣⁣
The newly released Grand Cherokee L is the first line from Jeep that has three rows of seats so your crew can fit comfortably inside. ⁣⁣
⁣⁣
💬⁣⁣ Message us to schedule your test drive today 💬⁣ ⁣
⁣⁣
⁣⁣
⁣⁣
#bronx #nyc #eastchesterchryslerjeepdodge #jeep #jeepwave #itsajeepthing #jeepfamily #dealership #mopar #sales #salesevent #superdeals #riverdalechryslerjeepdodge #chrysler #dodge #ram #suvs #cars #specials #olllllllo #moparornocar #hemi #grandcherokee #paytheleastintheeast

How to make a quick $500...Have you got a vehicle from us before?Then just refer your friends and family and collect you...
08/24/2021

How to make a quick $500...

Have you got a vehicle from us before?

Then just refer your friends and family and collect your cash!

#paytheleastintheeast #eastjeep #bronx #nyc #eastchesterchryslerjeepdodgeram #eastchester #eastchesterjeep #thebronx #bronxjeep #westchestercounty #newenglandthruway #baychesteravenue #edenwald #kingsbridge #riverdale #fordham #pelhambay #concourse

How to make a quick $500...

Have you got a vehicle from us before?

Then just refer your friends and family and collect your cash!

#paytheleastintheeast #eastjeep #bronx #nyc #eastchesterchryslerjeepdodgeram #eastchester #eastchesterjeep #thebronx #bronxjeep #westchestercounty #newenglandthruway #baychesteravenue #edenwald #kingsbridge #riverdale #fordham #pelhambay #concourse

Found your dream car but can’t get approved? 🥺 If you're in the process of (re)building your credit purchasing a pre-own...
08/24/2021

Found your dream car but can’t get approved? 🥺

If you're in the process of (re)building your credit purchasing a pre-owned vehicle is one of the best ways to start...

📨 Send us a message to book your consultation with Sarah today.

#paytheleastintheeast #eastjeep #bronx #nyc #eastchesterchryslerjeepdodgeram #eastchester #eastchesterjeep #thebronx #bronxjeep #westchestercounty #newenglandthruway #baychesteravenue #edenwald #kingsbridge #riverdale #fordham #pelhambay #concourse

Found your dream car but can’t get approved? 🥺

If you're in the process of (re)building your credit purchasing a pre-owned vehicle is one of the best ways to start...

📨 Send us a message to book your consultation with Sarah today.

#paytheleastintheeast #eastjeep #bronx #nyc #eastchesterchryslerjeepdodgeram #eastchester #eastchesterjeep #thebronx #bronxjeep #westchestercounty #newenglandthruway #baychesteravenue #edenwald #kingsbridge #riverdale #fordham #pelhambay #concourse

Address

4007 Boston Rd
The Bronx, NY
10466

5 Train; 55 Bus

Telephone

(718) 547-5500

Products

New Chrysler Jeep Dodge Ram Vehicles; Certified Pre-Owned FCA Vehicles; Used Cars of All Makes, Genuine Mopar Parts & Accessories

Alerts

Be the first to know and let us send you an email when Eastchester Chrysler Jeep Dodge Ram posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Eastchester Chrysler Jeep Dodge Ram:

Videos

Our Story

Welcome to Eastchester Chrysler Jeep Dodge Ram. Are you ready to experience that "new car smell?" Does one of our pre-owned vehicles strike the perfect chord? At Eastchester Chrysler Jeep Dodge Ram in Bronx, NY we're excited to put you in the driver's seat. Allow us to demonstrate our commitment to exceptional customer service. Browse our new and pre-owned inventories, and don't forget to view our latest specials and promotions. If you can't find your dream vehicle, simply complete the CarFinder form and we'll begin the search for you. Better yet, you'll automatically be notified when matching inventory arrives. Eastchester Chrysler Jeep Dodge Ram’s sales staff is here to answer your questions related to inventory, service, parts, financing and more. Stop by today or call us at 718-547-5500. Eastchester Chrysler Jeep Dodge Ram always maintains competitive new and pre-owned inventories of Chrysler, Dodge, Ram and Jeep vehicles. Staffed with experienced sales representatives and top-trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 4007 Boston Rd to see for yourself. Hear What Our Customers Have to Say "I needed a safe and secure vehicle before I gave birth. I told Eastchester Chrysler Jeep Dodge what I needed and what my budget was. Not only did they point out a few vehicles but they stayed within my budget and met all my needs. They accommodated me with everything I wanted. I received door-to-door delivery of my vehicle and a free maintenance package!" ----Cynthia Lee, Dodge Journey "At Eastchester Chrysler Jeep Dodge Ram I receive prompt service when needed. I never have to bring my vehicle back into the service department once the repair is complete. The service department even tells me other things that are going on with my vehicle as well." ----Stephen Brown

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Comments

My experience in Eastchester dealer was thorough and smooth thanks to Juan Paulino he made me feel like family and comfortable. I’m a 2nd time customer and will recommend Eastchester Chrysler dealer.
This is my 2nd time dealing with Eastchester Chrysler Dealer. This was an easier experience. (Family like). The sales person Mr . Paulino was in contact with us for a while on top of the situation. Mr Paulino was prompt and knowledgeable to ease the transaction. I’m very content with his courtesy and his smarts. In short I’m a Eastchester Chrysler dealer costumer. Thank you.
Eastchester Jeep was excellent
THIS IS A COPY AND LASTE FROM MY ORIGINAL GOOGLE REVIEW POSTED ON 5/22 with an update today I am pretty livid about this place. we were there in march 2021 and the sale experience was fine, our salesman reggie was good. we told him what we wanted to pay bottom line at the end and he made it work......but it took us about 6 hours to get out of there. we ended up leaving with a used mercedes. after a couple days of driving, the service alert came on for new brakes. we spoke and they said they'd take care of it. then they asked for the wheel locks, which were NOT provided when we got the car. apparently the previous owner did not leave them in the car. so what did they do? EVERYTHING wrong. they "somehow" got the wheel locks off but they installed the brake pads incorrectly and instead put in lug bolts that does not actually fit the car. how did I find this out? well, a couple of days ago, my car started making this horrible screeching sound so I took it directly to mercedes to have it looked at and now I need new rotors and pads and new lug bolts. THANKS eastchester, you did a quality job. btw, service department also does not communicate with you. they dont pick up the phone and they do not provide updates on your car when they hold it for DAYS unless you reach out to them first. they claim that "due to covid" they are understaffed. 🙄🙄 6/5 update: my husband drove from LI to the bronx on 6/1 to speak to the service department about getting reimbursed for their botched work. he provided pictures and paperwork and the service manager said he needs to submit it and they will cut us a check and to check back in two days. service dept does not pick up the phone or call us back. 6/14 update: no check. husband reached out today, no response. someone responded to my yelp review and said that she was going to forward this review to her manager but no one has reached out to me YET funny how they can respond to the good reviews but here I am getting ignored 🤔🤔🤔🤔
Terrible customer service
Terrible experience at Eastchester Jeep Dodge Chrysler!!!!! Went in for a Durango and got a brand new salesman.... no biggie. We went for a test drive, loved the car and decided to sit down with him and crunch numbers. We finally settled on what we wanted in the car and shook hands on the number that we agreed upon .... while waiting for the processing, we are then told that they made a mistake and our payment would be $70 higher a month! A little shocked by this being that we had just “shook hands” on an agreement.... the manager then brought us in and told us they would offer us free inspections for the lifetime of the 36 Month lease.... yes you read that correctly... do The math.. comes out to 1 inspection .. laughable. We left ... got a call from the salesman that they would try to meet our deal and make good on the handshake.. fast forward to today.. they were ready to make good on our deal... 2 hours before we were to go in, I get a text from the salesman that the car we agreed on had been sold and they only had another one that was a different color and more money.... I said no. He then texted that I was WASTING HIS TIME!!!!!!! I quickly ended the convo and have since went to Bayside Jeep in Queens where I’m being treated as a customer instead of a bother! EASTCHESTER JEEP.... shame on you!!!!!
Do yourselves a favor and stay clear of this place. I was in to see a new Durango, and the salesman takes me to the car and it has 660 miles on it and tries to tell me it’s still brand new. It was being driven to and from the dealership by the owner. I told him this is a used car, you want me to lease this you need to discount this truck, which he didn’t. Then he gives a price $250 more than the going price for the lease. They’re lying bloodsuckers, run away.
Let me start off by saying, if I could give this place ZERO STARS I WOULD! I walked into this dealership accidently on Jan 5th, 2021. After finding out I was in the wrong dealership, the salesman Shawn got his sales manager Lamar& talked me into exploring what Eastchester dealership could offer me. I was interested in leasing a Durango RT & putting no MONEY DOWN & trading in my 2016 VW Jetta. That day Shawn appraised my trade in vehicle at $9,000. He gave me a monthly quote with the appraisal of my trade in vehicle for a 2021 RT of approx $640 a month w. taxes/fees included. I filled out a credit application, after being approved he told me, that the car WASN'T EVEN THERE. He told me, I would have to leave a $500 REFUNDABLE DEPOSIT while he ordered the vehicle & would get my deposit once i picked up my new vehicle. He stated he would have the RT ready the next day. However, I told him I would be able to pick it up on Friday, he told me that would be no problem. He provided me with his #, so I texted him on Thursday, inquiring about my VIN # so I could put insurance on the vehicle & the pick up process would be quicker like he stated.Shawn failed to respond to my message& he texted me on friday that the vehicle wasn't there & that he was unable to get it. I responded "How much longer would I have to wait to get my car?". I sent him several messages but he didn't reply to any. I proceeded to call the dealership on saturday to receive an update on my vehicle since shawn stopped replying to my messages & left me in the dark. When I called the dealership I spoke to Camille she informed me that Shawn was very busy on the floor & she couldn't connect me to him but any questions that I might have, she was able to answer. So I told her about the 2021 Durango RT I wanted & told Shawn about. She proceeded to tell me that on their website my vehicle was actually in transit & that the VIN was also on the website. She told me she would give me a call on monday with an update on my RT. She never called me so I decided to call AGAIN. She informed me that I was next on her list. ONCE AGAIN, never received the call. Next day i called, & spoked to Felicia. She told me she would inform her manager, Manny, then called me back. Manny told me his guys would inform me on my vehicle THAT SAME DAY. Wed night, shawn calls me & tells me that i was approved & had to put $2,500 down+ my trade in. He also added that my VW JETTA was appraised at $7,000, not the $$ we had talked about when i was there. I texted him "THAT IS NOT WHAT WE HAD AGREED ON", he never replied to that text. Thurs, i call him, he told me i had to speak to a manager. So I called the dealership Javier, the manager that day the receptionist told him what was going on & he was going to give me a call back. ONCE AGAIN NEVER GOT A CALL BACK. 4 DAYS and no sign of JAVIER. While waiting for javier my car on their website was taken down. Mon the 18th, i called and told them I just wanted my money back at this point. It had been almost 3 weeks and I had HAD enough of this lack of communication. They recognized my # & put me on hold for 45 mins. DID NOT SPEAK TO ANYONE. Called back a few mins later, was directed to a manager. I informed the manager i wanted to cut ties with this business because they were being very unprofessional & wanted my deposit back. He told me he would mail my check, because I live an hr away. He confirmed my # & address. NOW its been 2 weeks since I called for my money back, because I hadn't received anything in the mail I decided to call AGAIN. I spoke to Yadira, the person responsible for refunds. She told that nothing came across her desk about my refund. The manager i spoke to on the 18th LIED AND NEVER PROCESSED MY REFUND. She told me a manager has to sign off on the refund for her to process it and send it back to me!! THAT IS RIDICULOUS.. I have spent the past month dealing with this terrible customer service, and am still struggling to receive MY MONEY. i just want my $500 back, because I can't get my time back on this place. DON'T WASTE YOURS!
Crooks
I WOULD GIVE YOU ZERO STARS BUT I CANT. THE INCOMPETENCE OF YOUR BUSINESS SPEAKS FOR ITSELF. CAME IN WITH CASH TO BUT A CAR AND KEEP GETTING STEERED TO LEASING. I DECLINED AND WAS TOLD THAT I COULD PURCHASE FOR AN ADDITIONAL 4,000, I RETURNED NEXT DAY WITH THE AGREED UPON AMOUNT AND WAS TOLD THAT THEY WOULD NOT SELL THE CAR TO ME FOR ANYTHING UNDER LIST PRICE. TOO MANY CHIEFS AND NOT ENOUGH INDIANS. WAS MORE SO DISAPPOINTED THAT EVERYONE I DEALT WITH WAS BLACK LIKE MYSELF, AND CONTINUOUSLY SHOWED UNPROFESSIONALISM EVEN TO THE STAFF INFRONT OF ME. YOU WILL NEVER GET MY BUSINESS
I went there this morning without an appointment, I had an issue with the reprogramming of my transmisson module and Kayla and the technician were great. Went for a test drive with the technician and he know knew what was the problem and reprogramed it and just like that I was good to go. Thanks to Kayla and the tech.
Beware: if you're looking for a used car that you saw advertised online, this dealer uses bait and switch tactics.