Sugar Creek License Office

Sugar Creek License Office We are the local "DMV" license office. The Sugar Creek License Office is a contract office for the Department of Revenue, operated by Paul J.

Wrabec Co., Inc. We provide the public easy, convenient access for all their motor vehicle and driver license transactional needs.

Operating as usual

09/04/2021

We will be closed until Tuesday, September 7th. We hope everyone has a fun, safe Labor Day weekend!

06/18/2021

Due to The Central Office in Jefferson City being closed for the holiday and the systems down, the Sugar Creek License Office will be closed the remainder of the day today 6/18 and tomorrow 6/19. Sorry for the inconvenience. We will see you Monday 6/21!

02/15/2021

My apologies for the late notice- our office is closed today, February 15th, 2021 in observance of President's Day. We will be open tomorrow during normal business hours, 8:00am-6:30pm.

02/08/2021

Due to inclement weather and for the safety of our employees and customers we will be closing at 2:00pm on 2/8/21. We will resume business tomorrow 2/9/21 at 8:00am.

Everyone be safe!

Local coffee, sandwiches and pastries. Next to the Sugar Creek License Office DMV. Come say hello!
10/21/2020

Local coffee, sandwiches and pastries. Next to the Sugar Creek License Office DMV. Come say hello!

WE ARE OPEN!

The cooler weather is here and we’ve heard your request! TBB is back OPEN!

We have coordinated with the Jackson County Health Department and believe we have done everything we can to provide a safe environment for our customers.

Tomorrow we will be open 8am to 3pm. As demand increases we will extend our hours.

See you soon !

REOPENING UPDATE:The day has come; as of July 15th, 2020, we will reopen as we operated before Covid hit besides a coupl...
07/14/2020
Home | metrolicenseoffice

REOPENING UPDATE:
The day has come; as of July 15th, 2020, we will reopen as we operated before Covid hit besides a couple additions. Please review the following. If you have any questions, feel free to contact me at [email protected] or (816) 252-0095.

1. We will now be open during our normal business hours of M-Th, 8am-6:30pm, F, 8am-6pm & S, 8am-1pm.

2. We will continue with the appointment system as before; 1 appointment will be available for Driver's License & 1 appointment will be available for Motor Vehicle, every 30 minutes, Tu-Th, from 10am-3pm. Please keep in mind that the system does allow appointments to take precedence. You can schedule an appointment at www.metrolicenseoffice.com.

3. Our queue will now be activated during our hours of operation. For those of you who are not familiar with our QLess (queue) System, it allows the customer to remotely enter the waiting line without having to be on the property. This allows the customer to do as they please until they receive a text letting them know it is closer to their turn. You can get into this line by calling (816) 527-8786 or downloading the QLess app on an Android or Smart Phone.

4. We will continue to keep our doors locked, therefore there will be no access to the kiosk on-site. Sugar Creek has a much smaller office than others and to keep my employees and customers safe we ask that you wait outside or in your car. Whether you have an appointment, or you have entered our queue, the system will text you. If you are waiting outside, in addition, my employees will call you out by the last 4 numbers of your phone number.

5. We will require customers and employees to wear masks.

6. We will continue to check each customers temperature before they proceed to their station.

I understand the extreme frustration customers have had lately, however, my office and myself are only trying to figure out procedures and alternatives to make things easier for the customers and ourselves. Please contact me in you have any questions or concerns.

07/03/2020

WE ARE CLOSED TODAY AND TOMORROW
in observance of the holiday.

Everyone have a fun and safe weekend!

06/19/2020

I’ve received a ton of phone calls that our website is not working- it is most definitely working. If you click on which appointment you’d like and it says ‘no availability’ that is because our office is booked 14 days out and that’s all the system allows. The system will release new appointments every hour so you just have to keep checking. I know this is a major inconvenience but it what we can offer for now.

In addition, we are working on a plan to allow walk-ins the first of July. PLEASE keep in mind the way we are handling our office procedures are merely to protect our employees and customers, not to keep you from being up to date on your drivers license and your vehicles. Trust me, we’d like to help everyone but we just cannot right now.

Again, if you have any questions you can email [email protected], call -816-252-0095- or message me on here. Thanks for your patience and understanding.

05/13/2020

Moving to appointment only has worked really really well for my employees but unfortunately it’s confusing the customers. The QLess System only allows for 1 appointment/MV & DL every 15 minutes. And they only go out 14 days. With this said MV is completely booked. I have been working with their support team to make a few changes but they more than likely won’t be implemented until end of the this week, beginning of next. Feel free to contact me via email if you’d like to try and process a transaction remotely or if you have any questions!

05/11/2020
www.metrolicenseoffice.clm

Last week was rough for our customers and our staff. Trying to accommodate everyone without overwhelming our understaffed employees has become merely impossible. With this said I have made the decision to close all queues and only allow appointments. Please visit www.metrolicenseoffice.com to book an upcoming appointment. You may also email me at [email protected]. We can determine if your transaction can be processed remotely.

Also, please keep in mind any expiration that occurred in March or April will be extended an additional 60 days from the expiration date. This allows customers additional time to process their transactions.

Monday, May 4th is upon us!The Sugar Creek License Office has placed particular restrictions upon reopening until furthe...
04/30/2020
Home | metrolicenseoffice

Monday, May 4th is upon us!

The Sugar Creek License Office has placed particular restrictions upon reopening until further notice. They are as follows:

1. We have reduced our hours to Monday-Friday, 9-5, closed Saturday
2. The check-in methods are as followed:
-scheduling an appointment through our website at www.metrolicenseoffice.com,
-calling our QLess System at (816) 527-8786
-downloading the QLess application
-entering remotely or calling (816) 836-9191 for further options
3. All customers will be required to remain in their vehicles or outside. Only ONE PERSON PER TRANSACTION will be allowed in the building at a time.
4. No public restrooms
5. Temperature testing will be required. Anyone with a temperature over 100.0 will be asked to leave
6. During our closure, customers have been contacting me at [email protected] to process their transaction remotely This as been very successful and we recommend using this option to Motor Vehicle transactions only
7. Hand Sanitizer will be readily available for customers and staff
8. All staff members will be required to wear masks; we ask that you do to

If anyone has any questions please do not hesitate to email, message or call me at (816) 252-0095.

Everyone be safe!

Guys got jokes!The Sugar Creek License Office has decided to remain closed due to the extension of the ‘stay at home’ or...
04/22/2020

Guys got jokes!

The Sugar Creek License Office has decided to remain closed due to the extension of the ‘stay at home’ order. As of now we will be closed until May 4th, however, that’s to the public. If you’d like to process any Motor Vehicle transaction please contact me at [email protected]. Unfortunately we are unable to process anything Drivers License related. Feel free to contact me with any questions or concerns and thanks for your patience!

Unfortunately we have to do it. I’ll keep everyone updated!
03/24/2020

Unfortunately we have to do it. I’ll keep everyone updated!

Take a moment to read and share for others!The State of Missouri is allowing extensions on license plate renewals, new r...
03/22/2020
Missouri Department of Revenue

Take a moment to read and share for others!

The State of Missouri is allowing extensions on license plate renewals, new registrations and drivers licenses.

Missouri Department of Revenue Home Page, containing links to motor vehicle and driver licensing services, and taxation and collection services for the state of Missouri.

Please take the time to read.
03/18/2020

Please take the time to read.

In observance of the Kansas City Chiefs parade and celebration the Sugar Creek License Office will be closed on Wednesda...
02/03/2020

In observance of the Kansas City Chiefs parade and celebration the Sugar Creek License Office will be closed on Wednesday, February the 5th in order to allow our team to enjoy the festivities for this historic event. CHIEFS!!!!

01/17/2020

We will be closed until 11:00 tomorrow!
Weather permitting.
I’ll keep everyone updated!

UPDATE-
The office will be the closed the remainder of the day. Everyone be safe!

12/16/2019

The Sugar Creek Office will be closed today due to the inclement weather. Stay in and stay safe- we will be open tomorrow during regular business hours!

EFFECTIVE TODAY: Please take a few minutes to read the below flyer. If you have any questions feel free to message or em...
08/29/2019

EFFECTIVE TODAY:
Please take a few minutes to read the below flyer. If you have any questions feel free to message or email me at [email protected].

I see this too many times- even just running in for a 5-10 minute transaction... DONT DO IT.
06/06/2019

I see this too many times- even just running in for a 5-10 minute transaction... DONT DO IT.

#staysafekc #kcfd

The Missouri Department of Revenue is pleased to announce a new interactive website to help the office and our customers...
03/14/2019
Real ID Guide - Motor Vehicle Section

The Missouri Department of Revenue is pleased to announce a new interactive website to help the office and our customers determine what documents they will need to obtain the new REAL ID-compliant license or ID card.

https://dor.mo.gov/drivers/real-id-guide/

Please take the time to read this information. If you have any questions feel free to message us!

Information about titling and registering a motor vehicle, trailer, boat/vessel, or all-terrain vehicle, license office locations, information about registering and titling a vehicle, or renewing your license plates.

02/27/2019

The Sugar Creek License Office will be opening at 10am due to the road conditions. Be safe out there!

02/05/2019

Due to the potential for inclement weather this evening, the Sugar Creek License Office will be closing at 4pm. Sorry for any inconvenience.

12/28/2018

The Sugar Creek License Office will be open normal business hours, 8:00am-6:30pm, on New Years Eve. We will be closed on New Years Day. Normal business hours will resume on January 2nd, 8:00am-6:30pm. We wish everyone a safe New Years!

11/26/2018

The Sugar Creek License Office will be closed until 11 due to the weather. We will regroup at 10 to determine closing the remaining of the day.

11/21/2018

The Sugar Creek Office will be closed Thursday-Saturday for the Thanksgiving holiday. We will reopen Monday, normal business hours. We wish everyone a safe holiday week/weekend !

09/05/2018

The office will be back open today, normal hours!

09/04/2018

Due to an internet outage, The Sugar Creek License Office will be closed until further notice. Sorry for the inconvenience.

Really enjoy reading google reviews like these. DMVs have such a bad name but we do our best to eliminate that standard....
06/15/2018

Really enjoy reading google reviews like these. DMVs have such a bad name but we do our best to eliminate that standard. And my girls are 100% the reason why the office runs as smooth as it does, most the time. Thank you Judith!

03/26/2018

Starting Thursday, March 29th, 2018 the Sugar Creek License Office will be opening at 8:00am, Monday-Saturday. Our closing hours will remain the same.

We are upon income tax season! As I’m sure everyone knows this means the Sugar Creek License Office will be extremely bu...
02/28/2018
Missouri Department of Revenue

We are upon income tax season! As I’m sure everyone knows this means the Sugar Creek License Office will be extremely busy for the next few months. This is our busiest time of the year. In order to make your trip easy, efficient and quick, please consider the following:

1. Be sure to take advantage of our call ahead system. It’s the best way to get in and out the quickest. You can call ‭(816) 527-8786‬ to add yourself to the line or just check wait times. This holds your place in line so you do not have to wait in the office. It will text you with frequent updates. Please message me if you have any questions!

2. Have all necessary paperwork. The Missouri Department of Revenue website can answer almost any question about a Motor Vehicle or Drivers License question. They even provide a tax calculator in order to figure up your sales tax. The website is www.dor.mo.gov. If you are unable to find your answer please email myself or message me through Facebook. My email is [email protected].

3. Be patient!!! We are in the hiring process to ensure all hands on deck at all times.

4. We have opened a coffee shop next door called Two Brothers Bistro for the convenience of our customers. They provide the QLess system to enter in your information to get in line as well as the monitor showing where you are in line. They serve coffee, beverages, pastries and hot lunches.

Thanks for visiting the Sugar Creek office and we hope for a smooth trip!

Missouri Department of Revenue Home Page, containing links to motor vehicle and driver licensing services, and taxation and collection services for the state of Missouri.

The Sugar Creek License Office will be closed today, February 20th due to the ice storm. We will reopen tomorrow, Februa...
02/20/2018
Sugar Creek License Office

The Sugar Creek License Office will be closed today, February 20th due to the ice storm. We will reopen tomorrow, February 21st during normal business hours.

In the future, please take advantage of our call-ahead system by calling (816) 527-8786.

We are the local "DMV" license office.

11/07/2017
08/21/2017

Just a heads up- we will be closing the doors from 12:45-1:45 for the solar eclipse. The State of Missouri will also be closed at this time. Depending on the traffic flow, we will be closing the queue -and turning of the ticket machine around 12:15 to be sure we have everyone through the line by 12:45. The queue will then reactivate at 1:45. If you have any questions please contact me via private message. Thanks for your understanding!

Address

521 S Sterling Ave
Sugar Creek, MO
64054

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 9am - 6:30pm
Friday 8am - 5pm
Saturday 8am - 1pm

Telephone

(816) 836-9191

Alerts

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Comments

Your appointment app keeps showing no time available for drivers license renewal. Is that not working?
Could someone tell us please what the process is for Saturdays? The website shows no appointments available each time we checked for the last 3 days and there was not a number on the door to call when we went up there on Saturday morning as someone else suggested the process was now. My husband does not have a smartphone, just a normal older cell phone so no app possible. He can't take off work during the week to go somewhere else. Tia
I have worked for a few different license offices over the past decade. I have had a few different managers along the way. I am pleased to say that not only is this the best employer I've worked for but I have the best manager. She is constantly encouraging growth in every employee. Whether that be learning something new or pushing them to be the best in customer service. She is striving to make this office the best in the industry and I truly believe she will accomplish this task. With all her hard work and dedication I can see this office surpassing the public's expectations and improving the public's view on licenses offices as a whole.
I have dialed your phone number several times. It says it is no longer in service. What is the current phone number please?
I can not figure out how to book an appointment. Please help me.
You really need to update your hours on line
I think it's obvious now, we no longer need a lockdown on the DMV. It's already an obnoxious endeavor when things are normal. It should never take as long as it does to process people (but this is a decades long complaint). The rest of the country has moved on, therefore, so can the DMV. My schedule is all over the place....an "aptmt" does not work for me. I need to stop in at my convenience (during business hours), as I've always done. When can we expect you to return to normal business?????????????
No appointments available? That's what I get when I try to set something up!
Hello, I bought a new boat at Bass Pro last week. I have not been able to register it due to Cornona Viris. Is it possible to use boat until you reopen? Stay Safe!
they are fast and everyone very nice and helpfull
If someone has a car collection that gets driven/is kept in Missouri but lives in KS..... Which state do cars get registered in? Which state would the owner have a drivers license in giving the property in which vehicles are stored on its owned by the same individual?