Great Lakes Auto Group

12/10/2024

07/12/2022

Make sure you head to CoCo's Gelato in Avon this month and enjoy some Lemon Gelato. For every purchase, we'll make a donation to Lorain County Safe Harbor / Genesis House

07/07/2022

Make your way over to Whit's Frozen Custard of New Albany, Ohio or Whit's Frozen Custard Of Westerville this month and ask for the Capital Kia Kooler and we'll make a donation to CHOICES for Victims of Domestic Violence

06/28/2022

🍦🥶

06/23/2022

❤️

We are so blessed to have our owner, Joey Huang, and 3 of his hardworking sons at our dealership this year!

Happy First Day of Summer ☀️

06/19/2022

🍦

06/17/2022

😎

06/06/2022

Thank you Ki for the positive review. We are so glad Said and our team were able to help you get into your dream car.

06/02/2022

06/01/2021

🇺🇸

05/20/2021

Great Lakes Auto Group is growing in Ohio!!! If you want to have a great career working for some of the best brands in the market with the opportunity to grow, this is the auto group you’re looking for! Great Lakes Auto Group is a high volume, growing dealer group looking to add to their service department. Currently seeking an experienced service manager, with a proven track record of production and results.

We have many examples in our group where employees have worked their way up and are now general managers. This position provides a tremendous income opportunity along with dealer demo/allowance, 401k, paid vacation, and more. Only experienced applicants need apply.

Responsibilities:

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels and monitors the performance of all service department staff.
• Prepares and administers an annual operating budget for the service department.
• Maintains reporting systems required by general management and the factory.
• Attends managers meetings.
• Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys.
• Develops and implements a marketing plan which promotes new and repeat business.
• Understands, and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Understands and ensures compliance with manufacturer warranty and policy procedures.
• Accounts for all documents; ensures that none are missing, and all are processed correctly.
• Holds weekly department meetings.
• Prepares pricing guides and maintenance menus for frequent labor operations.
• Handles customer complaints immediately and according to dealership's guidelines.
• Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
• Maintains safe work environment.
• Maintains a professional appearance.

Please reply to this ad with your resume.

Sincerely,

Great Lakes Auto Group

05/20/2021

Great Lakes Auto Group is growing!! We are searching for top talent to join our team. We pride ourselves on employing the industries finest, and are always interested in people that are looking to expand or have a career in the automotive industry.

SERVICE ADVISOR RESPONSIBILITIES:
• Assisting customers, either face to face or by phone, before, during, and after a service appointment
• Operate an internal computer system for assisting customers and service activities
• Working with employees inside and outside of the department with professional respect
• Accepting payment from customers
• Answering general questions about the services offered
• Must be able to work Saturdays •Previous automotive dealership experience is a plus
• Previous experience with CDK/ADP a plus

We offer a competitive pay program, significant career opportunities and an excellent benefit package which includes:
• Manufacturer Service Advisor certification training will be provided
• Full range of medical, dental and life benefits
• Paid vacation time and paid holidays

We have a wonderful team that you would be involved with and this is a dealership you can make a difference. Please respond to this ad with your resume.

Sincerely,

Great Lakes Auto Group