Comments
Today my wife and I drove up from Lynchburg Va to purchase a 2009 VW Beetle we saw on line. I would like to say the folks at Lindsay treated us like we had been customers forever and not merely someone who came from a far off to get a car. My wife and I want to commend and thank all those we spoke to and were helped by at the dealership. Jerry Holloway, Jeff Hever, Mariya Dimitrova and Larry Schiro were all fantastic and very friendly to us central Virginians seeking a Good car at a great price. We would highly recommend these folks even if you have to drive a ways they are good folks. Thank you again for your help, concern and most importantly the way we were treated...like family!!
We had purchased three VW from Lindsay Wolkswagen and our experience has been excelent. Our salesman has been Al Singh and he has always provided us with first rate advise and service. Last week I went to the dealership for a service and walked out with a brand new VW Passat.
Raj was amazing from start to finish. He got us what we wanted and needed for our brand new VW car. We ended up signing right then and there. Thank you to the VW team - Grateful for your help & support. Premium customer service. If you want a new VW, go to Lindsay Volkswagen and ask for Raj!
Let me first say this is no April fools joke. This is why I only take my car to certain VW dealers. Here we have a body shop that is part of a Volkswagen dealership bragging that they are Volkswagen certified. Yet you spelled Volkswagen wrong. What is a Volkswagon? And shouldnt it be have been? How do you Acheive and not achieve? I cannot get over this. Be very careful who you give business to. #spellcheck #itsspelledcorrectlyonthebuilding #vw
VERY LOW GRADE OF SALESMANSHIP. THEY WILL NOT STAND BEHIND A PROBLEM WITH A 2016 HONDA PILOT PURCHASED ONE WEEK AGO FROM THEIR LOT OF USED CARS. WE CALLED THE FOLLOWING MORNING TO LET THEM KNOW THERE WAS A PROBLEM. SET UP APPOINTMENT AND TOOK IT BACK IN TODAY. WE WERE TOLD, IT IS YOUR CAR NOW TAKE IT TO A HONDA DEALERSHIP. THEIR SO CALLED PLUG-IN MECHANIC SAID THEY COULDN'T FIND ANYTHING WRONG BUT WOULD NOT ROAD TEST THE CAR. SORRY WE EVER SET FOOT IN THAT LOW LIFE DEALERSHIP. OUR SALESMAN, JOHN M, DIDN'T WANT TO ADDRESS THE ISSUE. DISAPPEARED AND SENT MECHANIC TO TALK TO US.
BE CAREFUL IF YOU CHOOSE TO DEAL WITH THEM. SORRY WE DID.
Bob Derby was prompt, helpful and professional - all of which was of utmost help in reassuring me that my long-distance purchase was managed in competent and caring hands. Thank you, Bob!
Thanks Bob Derby! Awesome experience buying a CPO for daughter.
I bought a certified pre-owned 2017 Golf R, the flagship of the Golf line, in March of 2020, right before the COVID-19 pandemic restrictions were imposed. I am an essential employee and manufacture drugs under code of federal regulations. I will be involved in producing a vaccine for COVID-19 so, having a reliable car is supremely essential to me. Yesterday May10th, 2020, not 2 months of purchasing the car, it failed to start. Before any thoughts of human error, the car is modern and many fail safe alarms are included in the car including sounds when a light is on, ignition is still left on and even alerts the driver when you leave your cellphone in the car.
Needless to say I had to use roadside assistance (RA). The maximum distance RA would take me was 35 miles Lindsay is 41 miles away. Since I live in MD, I would have to come out of pocket for additional mileage. I decided to take it to the nearest Volkswagen dealership, Ourisman Volkswagen in Rockville, MD. Once the car was towed and was in Ourisman’s possession, they tested my battery and it failed their diagnostics. I was then told that the battery was an old battery and that I was sold a car with an old battery. They even had to remove the old battery and install a new battery to even perform a diagnostic test on my car. I was told the battery was not covered and when I called Lindsay, the manager proceeded to tell me there was nothing that they could do. Even after it was verified by another Volkswagen dealership that the battery installed was old and Ourisman said they would never sell a car with an old battery. I am supremely super disappointed that I purchased a certified car that is still under manufacturer warrantee, flagship of the Golf line, the Type R-MK7 and am not even able to drive it 2 months without issues with the car. In more than 2 months, I only drove the car 1,100 miles. Unacceptable Customer service and unacceptable reliability, unreliable car that I was told would never have issues.
My previous car was a Subaru STI and I was not sold a car with a sub par battery nor issues with it. I am regretting my decision hardcore and wish I’d had stayed with Subaru. I tried to give the Golf R a try and the poor service I received from Lindsay by selling me a car with a poor, not new battery on a “CERTIFIED” vehicle is unbelievable and ludicrous beyond belief! Lindsay made me pay over $400 for a battery that should last me more than 2 months! Hope everyone gets a vaccine when it is made and that all essential workers are getting treated properly!
happy to hear you are open
Just bought a used 2013 Jetta from Lindsay VW. Bob Derby was super easy to work with, very prepared, knowledgable, and not pushy at all. I hadn't bought a car in awhile, and Bob made it an easy and pleasurable experience. Great job!
Alfonso Monteverde recently sold me my 3rd vehicle from Lindsay. After 10 years of owning a jetta, it was time to upgrade and I was treated with the same care and attention as I was 10 years ago.
A week into the new car, and I love my R-Line 2019 VW Jetta.
Awesome experience! Very friendly sales associates.
