---------------------------------Business Policy------------------------------
Effective 01/01/2016
This lists the general business guidelines of operation for Jammin Mechanics and its sub-contractors. Jammin Mechanics is a automotive maintenance contracting company (though not limited to automotive only). It's purpose is to provide professional automotive, equipment mechanical/electrical maintena
nce, and engineering services to it's clients. Jammin Mechanics currently services the Northern Va, North/Eastern W.Va, Southern Md, and Western D.C. area(s)
US and Asian vehicle rates: $35 hr
(Vehicles included are [but not limited to] GMC, Chrysler, Ford, Mitsubishi, Toyota, Nissan, Kia,)
European vehicle rate: $45 hr
(Vehicles included are [but not limited to] Audi, Jaguar, Mercedes, BMW)
Equipment Rate: Rates vary by services needed, and are ultimately determined by the servicing technician
Payment methods: Jammin Mechanics can take cash, check, or most any credit card*
Service Fee
A mobile service fee may apply to the total service bill. The distance the servicing technician is required to travel to the location of said service. The severity or the service required. (example #1: whether a light duty service vehicle is required, or a heavy duty service vehicle is required.) Emergency service rates vary by vehicle, date, distance, and severity of the issue involved (example #1)
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Normal Hours of Operation:
8:00am-5:00pm Monday, Tuesday, Wednesday, Friday
And Saturday 10:00am-3:00pm. All business calls placed before or after the given times (and during times when no one is available to take calls) may be forwarded to a professional answering service on Jammin Mechanics behalf. The said service will process the call, taking down the information from the caller, and contact Jammin Mechanics via its preferred method. If and/or a technician is available, the caller will be contacted by said technician and/or the head technician for further information and service scheduling. Emergency services:
Jammin Mechanics provides emergency services for vehicles under certain conditions. These services are available at all times during Normal Hours of Operation, and during the Emergency Service Time Frames. Emergency Service Time Frames:
6:00am-8:00am and 5:00pm-10:00pm Monday, Tuesday, Wednesday, Friday. Saturday 6:00am-10:00am and 3:00pm-8:00pm
Sunday 12:00pm-4:00pm
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Warranty:
Jammin Mechanics does NOT offer a guarantee for any parts, installed or otherwise. Most parts are warranted through the part manufacturers. Contact a Jammin Mechanics technician or representative for more info. Jammin Mechanics has a 5 (five) day, 100 (one hundred) mile Labor Warranty** for most (not all) of its service labor on automotives and equipment.
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*Subject to a transaction fee of up to 2.5%
**Labor warranty for 5 days or 100 miles, which ever comes first.