10/05/2026
We are starting the week out with some great feedback received last week from around our world!
Carlos Lara at Vassar Brothers Medical Center in Poughkeepsie NY - We took a call from a nurse at VBMC MOB. She wanted to call and commend Carlos for the good work he has been putting in. She said he is exceptional, courteous, professional, and is always in a good mood. He goes above and beyond for the MOB, and he is ‘the best valet in the 6 years I’ve been here!’” Well done!
Our Saint Peters Albany Team – “My husband was a patient at St Peters from July 2026 to Aug 29, 2026. Your valets were absolutely FABULOUS!!! I was there twice a day, every day and each and every encounter was so positive. Not just with me but everyone. Your training is phenominal and I wanted to let you know how awesome these people are!”
Steve Quadrozzi, Berkshire Med’s Fairview Hospital. Steve had 2 great emails, including: “On 9/22, a patient arrived with severe shortness of breath and the valet was essential to them getting to the ED promptly to receive immediate care. He is a true asset to our team.” - Patient Experience Specialist, Berkshire Health Systems
We could not be prouder of the lasting impact our team has on the patient experience. Thanks for all you do!