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Crossroads Ford Southern Pines in Southern Pines, NC
Crossroads Ford Lincoln of Southern Pines is the Sandhills choice for New Ford Cars, New Ford Trucks, New Ford SUV's, and Used Cars in Southern Pines, NC. We are also your one stop dealer for Ford Service, Ford Parts, Ford Accessories, as well as Ford Maintenance and be sure to check out our Ford Service Coupons for even bigger savings.
Crossroads Ford Lincoln Southern Pines is located outside Fayetteville, North Carolina and just on the other side of Fort Bragg in Southern Pines, NC at 1590 U.S. Hwy 1 in Southern Pines. We offer great Ford savings on the Ford Mustang, Ford Focus, Ford Fusion, Ford Escape, Ford Edge, Ford Taurus, Ford Explorer, Ford Expedition, Ford C-Max, Ford Flex, Ford Escape Hybrid, Ford Fusion Hybrid, Ford F250, F350, F450, F550, F650, F750, and all Ford Super Duty models as well as the Ford E150 and other Ford Econoline and Ford Transit vans.
Comments
I would recommend this place from the great sales reps I’ve worked with but having my vehicle for just 2 weeks and my engine light come on was a huge negative for me. Not only that but for service being rude and the manager being rude about not having time to service my car anytime soon was pretty upsetting since it’s my daily vehicle. Definitely worst customer service. You would think they would work something out to make a customer happy especially one that has retuned and one that’s only had their car for 2 weeks! Very disappointed!
I'm loving my 2020 Ford Escape! Thanks Crossroads Ford of Southern Pines and thanks to Debbie for selling me my fourth vehicle from Crossroads.
I had Crossroads Southern Pines install new brake pads on my 2013 Raptor a few years ago. As soon as I got it back, I started noticing this horrific squealing sound whenever I applied the brakes in reverse (if I parked next to you, you probably heard it too). I went back and said something to the dealership. I was told "Well, new brakes need to wear in." It kept doing it, and I kept complaining. I've been told numerous times that it is fixed, and the last time I was in for it last week, I got told "Well, this is just a normal problem for F-150's and Ford is aware of it." Mind you, this never happened with the original brake pads. Anyways, they said they fixed it, and then tried to charge me for it. Yeah, right. I'm going to pay to fix a problem that was never a problem until your dealership put new brake pads on my truck. Well, wonder of wonders, here I am a week later and it's squealing again. This has been going on for 3 YEARS. Personally, I think they're just trying to string me along until these pads wear out and then they're going to charge me to replace them again. I've owned Fords for my entire life, and I've purchased two vehicles from this dealership. After this experience, I'm thinking about going up to Carthage or just outright switching to Chevy.
Great service department. Melissa and Evan goes above and beyond to ensure that everything is correct and that I’m satisfied. Great job!
My husband and I went there today (May 23,2020) we walked aroind6for 15 mins and not one sales person asked us if we needed help. One sales person. Walked into the front office and looked right at us and just ignored is. We will never be back.
The service at Crossroads Ford is of the highest quality with friendly staff in both sales and maintenance/repair departments. Great new location in fantastic facility that is definitely high tech!
Interesting that you send me Email and regular mail reminders to have my E450 serviced. I tried to schedule a service since you did the first one on my E450 when you first opened and repaired a Power Steering leak. The E450 is a Class C motor-home. I called your service department and was informed you do not service them any more. I went by your dealership last week and I saw another Class C out back waiting on service. I have reached out to Lafayette Ford, located in Fayetteville NC and they do the service. I would much rather come to your Dealership if that is possible,because your service department is really Great!
If you buy a Ford you want it serviced by Ford.
Have a Great Day!
Jim
Best service department in Moore County. They have taken care of my wife's Ford for over 13 years now. Car runs perfect and they have a lot to do with that.😀
Great experience here! Loving our Newer Ride!
At 11:45 am it is 152 degrees inside the Hot Car!
Thank you Crossroads Ford for the car to use during our event.
Debbie was very helpful, and was very low pressure. Extremely pleasant car buying experience.
Great place to buy a new vehicle!! Our sales person Emily was AWESOME!!