Privacy Policy
Effective Date: [from 2024]
1. Information We Collect
We may collect the following types of personal and vehicle-related information:
- Personal Information: Your name, phone number, email address, and other contact details.
- Vehicle Information: Make, model, year, VIN (Vehicle Identification Number), and photos of vehicle condition or damage.
- Service & Appointment Information: D
etails about the services requested or provided (e.g., paint repair, dent removal, body work).
- Communication Records: Notes, messages, or emails exchanged during service inquiries or bookings.
2. How We Collect Information
We collect information:
- When you visit us at our shop
- When you contact us by phone, email, or via Facebook
- When you send us vehicle details or photos
- Through online communications (e.g., messages on Facebook or email)
3. How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments
- Provide services such as paint repair, dent removal, and body work
- Communicate with you regarding your vehicle and our services
- Maintain service records for internal use
- Comply with applicable legal or regulatory obligations
4. Information Sharing
We do not sell, rent, or trade your personal information. By messaging, you agree to receive text messages at the provided number from Kot Auto Solutions . Message frequency varies, and standard message and data rates may apply. You have the right to OPT-OUT receiving messages at any time. To OPT-OUT, reply "STOP" to any text message you receive from us. We do not share your information with third parties, except:
- As required by law or legal process
- With your explicit consent (e.g., for insurance communication, if applicable)
5. Data Security
We take reasonable steps to protect your information, including:
- Secure physical storage of job orders and documents
- Restricted access to digital records and communication history
- Limited staff access based on role
Please note that while we use basic safeguards, no system is 100% secure. You share your information with us at your own risk.
6. Your Rights
You may request:
- Access to the personal data we have about you
- Corrections to inaccurate or incomplete information
- Deletion of your personal data (where legally possible)
To make a request, contact us at [email protected] or call us at +1 602 878-6262.
7. Online Communication & Facebook
If you contact us through our page (https://www.facebook.com/profile.php?id=61565497972813), please note that Facebook’s own privacy policy applies in addition to ours. We recommend reviewing Facebook’s terms and privacy practices.
8. Changes to This Privacy Policy
We may update this policy from time to time. The most current version will always be available upon request or posted on our page.
9. Contact Us
If you have any questions or concerns about your privacy or this policy, please contact us:
KOT LLC
3018 N 71st St
Scottsdale, AZ 85251, USA
Phone: +1 602 878-6262
Email: [email protected]
Facebook: https://www.facebook.com/profile.php?id=61565497972813
