08/15/2025
Today I had a customer hire me to come out and double check a diagnosis from a huge automotive chain shop. I'm not going to mention their name because of the possibility of a frivolous lawsuit. Heck these days have gotten out of control for how a giant T.V. advertising national chain shop that starts with an "M" can get away with what they tried to get away with.
I was shown a repair order by my customer listing all the items that should be replaced. They said the power steering rack, shocks in front and rear were shot, control arm bushings shredded, and C.V. boots torn all around. Total cost to fix these problems? $8000!! for a car valued at $7000 at best.
Their cost to diagnose? $79.
Beware of low cost diagnostics people, because they're going to make it up on the back end.
The real kicker is, after I inspected everything they claimed needed immediate attention, THE only thing wrong was a slight leak at the P.S. rack! Bushings, shocks and c.v. boots were absolutely fine, no damage. I also showed my customer in person, proof of my findings. I hope you find this useful, before you say ok to a costly auto repair, you may want to get a second opinion. Brandt/Car Doctor
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