07/01/2026
2019 Kia Sorento, 138k
Diagnosed and repaired a ongoing brake issue that had previous shops at a loss.
Chief Complaint:
Vibration in car, intermittent
Findings:
Warped front rotors, loss of tempering due to extreme heat
Root Cause:
Low quality parts, allowing NO tolerance for front right brake caliper to move/slide freely. Pads, and caliper were recently replaced and pads dragged enough on rotor that would allow enough heat to distort the rotor causing customer complaint.