Complete Auto Service Center

Complete Auto Service Center We are in the Peace of Mind business. Complete Auto Service Center was formed to provide customers a fresh "service-centered" experience in auto care.

We do this by providing personal service, performing comprehensive repairs, using quality parts, and suggesting maintenance that will ensure you enjoy many trouble-free miles in your gas or diesel vehicle. For generations visiting your mechanic was a dirty affair with greasy hands, dirty floors, and rough workmen. These days auto repair requires a myriad of complex tools and equipment, computer sk

ills, and technicians that never stop learning. It's time that the customer service experience catches up with the changes. Our goal is to provide complete repairs, consistent customer service, and transform major inconveniences into an enjoyable experience. We want our customers to have peace of mind and confident in their vehicles,as well as, avoiding future crises.

We love our Landlord!  While other people have to beg their landlord to fix something, Randy and Shari keep our place lo...
05/20/2026

We love our Landlord!
While other people have to beg their landlord to fix something, Randy and Shari keep our place looking good with a well-maintained parking lot.

To our customers: if you need assistance to the front door just give us a call and we’ll come to you!

A little parking inconvenience is totally worth it. Thanks for all the work gentlemen!

🚗 Meet the Team – Jeff (Technician) 🔧At Complete Auto Service Center, experience, heart, and craftsmanship come together...
05/18/2026

🚗 Meet the Team – Jeff (Technician) 🔧
At Complete Auto Service Center, experience, heart, and craftsmanship come together—and Jeff brings all three with 16 years in the automotive industry.
Also referred to as “Jeffy,” but only to those who know him best, Jeff got his start the old-school way—working alongside his dad in the garage as a wrench gopher. From there, he built his career through a mix of schooling, hands-on experience, and continued training right here at Complete Auto.
Jeff’s favorite type of work is engine replacement, and he’s especially skilled when it comes to the Chrysler 3.6 Pentastar—a platform he knows inside and out.
What Jeff enjoys most about being a technician goes beyond the repair itself. For him, it’s about keeping families and communities moving—making sure people can get to work, pick up their kids, and stay safe on the road.
What sets Jeff apart:
✔ Strong engine repair expertise
✔ Detail-focused, hands-on approach
✔ A mindset centered around people—not just vehicles
His go-to “tools” aren’t just in the toolbox—they’re in his pocket: a screwdriver, pen light, mini pliers, and a magnet (because there’s always that one missing 10mm 😄).
His least favorite jobs? Low-profile and oversized tires—but he’ll still get them done when needed.
And around the shop, one of the funniest moments is when Matt discovers live critters hiding in vehicles—something Jeff has learned to expect over the years.
Outside of the shop, Jeff enjoys playing guitar, barbecuing, yard work, and hunting for vinyl records at flea markets. Most importantly, he values spending time with his wife and kids.
🚙 Fun Facts About Jeff:
• Favorite classics: ’32 Ford Coupe & iconic movie cars like the General Lee
• Dream car: ’32 Ford Coupe or a Chevy SS
• Prefers water or tea over coffee or energy drinks
• Night owl 🌙
• Likes working with music, podcasts, or audiobooks 🎧
brand has its good (and not-so-good) years
If there’s one thing Jeff wants customers to know, it’s this:
He doesn’t just see a car—he sees the people behind it.
His approach is simple: “What would I want done if this were my wife or kids driving it?” That mindset drives every repair he performs.
When it comes to maintenance, Jeff puts it this way:
“Anything you want to keep long-term requires an investment—and your vehicle is no different.”
Next time your vehicle is in the shop, Jeff is one of the technicians working behind the scenes to make sure it’s repaired with care, precision, and your safety in mind.
🔧 Complete Auto Service Center
📅 Schedule online anytime: completeasc.com

🚗 Meet Julia, our superstar Assistant Manager! 🌟 Known as Jules, Jewelry, and Jula, she's been rocking the automotive in...
05/12/2026

🚗 Meet Julia, our superstar Assistant Manager! 🌟 Known as Jules, Jewelry, and Jula, she's been rocking the automotive industry for 2 years full-time (8 years if you count the office cleaning days!). 💪 Initially stepping in to help part-time, she fell in love with the job and never looked back.
🔧 From Parts Manager to Service Advisor in Colorado, and now Assistant Manager, Julia has done it all! She’s got her Service Advisor certification and loves solving customer problems to make their day smoother. 💼
💖 What drives her? Seeing the shop run like a well-oiled machine and ensuring both employees and customers are taken care of. Julia enjoys making connections with customers, serving the community, and serving families. 🌍
🎯 On a busy day, she plays Tetris with cars and techs, making sure goals are met, and everyone has a productive day. 🏆
🏋️‍♀️ Outside of work, Julia hits the gym, experiments with coffee, and loves tubing on the lake. 🌊 Her perfect day off involves travel and family time. 🔒
Trust is built with honest communication. Julia keeps repair explanations simple and visual. She prefers coffee over energy drinks, and can work both late and early. 📞 Text over calls, no music during busy hours, and she loves a bustling shop! 📱
🌟 Julia is the heartbeat of our team!

🚗 Meet the Team – Matt (Technician) 🔧At Complete Auto Service Center, experience and work ethic go a long way—and Matt b...
05/05/2026

🚗 Meet the Team – Matt (Technician) 🔧
At Complete Auto Service Center, experience and work ethic go a long way—and Matt brings both with 22 years in the automotive industry.
Matt got his start through VoTech in high school and continued his training with two years in a college ASSET program, building a strong foundation that led him to become a Ford Senior Master Technician. He specializes in diesel and heavy line work, where his skills and hands-on approach really shine.
What Matt enjoys most about being a technician is simple—helping people and getting his hands dirty. Whether it’s a tough diesel repair or a routine service, he’s always ready to jump in and get the job done.
What sets Matt apart:
✔ Extensive diesel and heavy line experience
✔ Strong work ethic—ready to tackle anything
✔ Focus on doing the job right and improving the vehicle
His favorite tool in the toolbox is the scan tool, helping him diagnose issues quickly and accurately. And when it comes to unusual repairs—he’s seen it all… including a front door ratchet-strapped shut and a throttle cable rigged through the roof so it could be pulled by hand.
Outside of the shop, Matt enjoys staying active with rock climbing, riding four-wheelers, and spending time with his family.
🚙 Fun Facts About Matt:
• Favorite & dream car: ’69 Camaro
• Ford is his go-to brand
• Coffee over energy drinks ☕
• Night owl 🌙
• Enjoys music playing in the shop 🎶
If there’s one thing Matt wants customers to know, it’s that he’s always ready to work, willing to help, and not afraid to take on any job.
His approach is straightforward: diagnose it right the first time and make it leave better than it came in.
When it comes to maintenance, his advice is simple:
“Do your maintenance—it’s what keeps your vehicle lasting longer.”
Next time your vehicle is in the shop, Matt is one of the technicians behind the scenes making sure it’s repaired right and ready for the road ahead.
🔧 Complete Auto Service Center
📅 Schedule online anytime: completeasc.com

🍄 We’re out at the Mushroom Festival today and tomorrow! 🍄Stop by the Complete Auto Service Center booth and say hi! Whe...
05/01/2026

🍄 We’re out at the Mushroom Festival today and tomorrow! 🍄

Stop by the Complete Auto Service Center booth and say hi! Whether you’ve got a question about your vehicle, want to grab some Complete Auto swag, or feel like taking a lap on the race track, we’d love to see you out here.

Bring the family, enjoy the festival, and come hang out with the Complete Auto Crew! 🏁🚗

🚗 Meet the Team – Service Advisor Spotlight 🔧At Complete Auto Service Center, we know that a great experience starts wit...
04/28/2026

🚗 Meet the Team – Service Advisor Spotlight 🔧
At Complete Auto Service Center, we know that a great experience starts with great people—and Josiah is someone customers quickly connect with.
Also known as Joe, Josh, Joseph, Isaiah… honestly, if it starts with a “J,” he’ll probably answer to it—Josiah brings nearly two years of experience in the automotive industry and a strong passion for helping people.
“Joe” enjoys turning a customer’s bad day into a better one. Whether someone is dealing with an unexpected repair or just trying to keep up with maintenance, he focuses on understanding what matters most—time, budget, or long-term plans—and tailoring recommendations to fit their needs.
His biggest strengths include:
✔ Building genuine relationships with customers
✔ Finding common ground and creating trust
✔ Keeping explanations simple and focused
“Joseph” takes pride in getting to know his customers beyond just their vehicle. For him, it’s about creating lasting relationships—not just one-time visits.
And when the shop gets busy? That’s when Josiah thrives… especially when he gets the chance to “supervise” Zach and keep the energy high. 😄
Outside of the shop, Josiah is all about the outdoors and hands-on hobbies. You’ll find him hunting, fishing, playing guitar, collecting records, or working on his Mustang.
🚙 Fun Facts About Josiah:
• Dream garage: ’63 Split-Window Corvette, Shelby Cobra, ’65–’67 classics, Shelby GT40 and Apache C-10 Stepside
• Coffee over energy drinks
• Early bird during the week, night owl on weekends
• Prefers phone calls over texts
• Music from KRLI or Prime Country while he works
When it comes to maintenance, Josiah puts it simply:
“You’re buying miles. Fluids are cheaper than parts—much cheaper.”
Josh builds trust by relating to customers, asking questions, and understanding their situation. His goal is always to recommend what makes the most sense for you and your vehicle.
Next time you’re in, don’t be surprised if you hear someone call him by a different name—but no matter what you call him, Josiah is here to help keep you on the road with confidence.

🚗 Meet the Team – Zach (Technician) 🔧At Complete Auto Service Center, experience and passion for the craft make all the ...
04/23/2026

🚗 Meet the Team – Zach (Technician) 🔧
At Complete Auto Service Center, experience and passion for the craft make all the difference—and Zach brings both with 17 years in the automotive industry.
Zach’s journey started early with a love for cars, which led him into VoTech training and eventually into a full-time career doing what he enjoys most—diagnosing and repairing vehicles. Today, he is a Ford Senior Master Technician with a strong reputation for handling engine and transmission work as well as complex diagnostics.
Zach thrives on the tough jobs—especially the ones other technicians can’t figure out. For him, there’s nothing more satisfying than solving a difficult problem and getting a vehicle back on the road the right way.
What sets Zach apart:
✔ Advanced diagnostic and transmission expertise
✔ Ability to solve complex, hard-to-find issues
✔ Focus on improving vehicles beyond the original condition
His favorite tool is the scan tool, using data to pinpoint problems efficiently. His favorite type of work? Transmissions. Least favorite? Tires—he’d much rather be solving a challenging diagnostic issue.
One of the craziest things he’s seen on a vehicle? A vacuum hose installed on a brake line—a reminder of why proper repairs matter.
Outside of the shop, Zach enjoys spending time camping and getting away outdoors.
🚙 Fun Facts About Zach:
• Dream car: Shelby GT500 Mustang
• Ford is his go-to brand
• Coffee over energy drinks ☕
• Night owl 🌙
• Prefers silence while working (focus mode)
Zach’s approach is simple: make the vehicle better than it was before, not just fix the problem. He often recommends smart upgrades that help extend the life of the vehicle and improve reliability.
When it comes to maintenance, he puts it this way:
“It’s the cheapest way to make your vehicle last the longest.”
Next time your vehicle is in the shop, Zach will be one of the technicians working behind the scenes to make sure it’s diagnosed correctly and repaired to a higher standard.
🔧 Complete Auto Service Center
📅 Schedule online anytime: completeasc.com

🚗 Meet the Team – Brian (Quality Control Specialist) 🔧At Complete Auto Service Center, experience matters—and with over ...
04/21/2026

🚗 Meet the Team – Brian (Quality Control Specialist) 🔧
At Complete Auto Service Center, experience matters—and with over 37 years in the automotive industry, Brian brings a level of knowledge that’s hard to match.
Brian has always known he’d be in the transportation world, and today he plays a critical role as our Quality Control Specialist. He’s the one making sure every vehicle leaves the shop done right and looks better than when it came in.
From test driving vehicles after repairs, to performing final quality checks and mini cleans, Brian makes sure every car is ready for the road and returned to the customer with care. He also takes pride in keeping the shop itself in top shape—honestly, Brian is the reason the shop is clean and tidy every day.
What sets Brian apart is simple:
✔ He knows what “done right” looks like
✔ He takes pride in the final product
✔ He handles multiple tasks while keeping standards high
Brian enjoys the challenge of a busy day—staying on top of everything from vehicle checks to shop upkeep and making sure nothing gets missed.
At Complete Auto, he values the team environment and takes pride in being part of a shop that works together to deliver quality to its customers.
Outside of the shop, Brian enjoys biking and spending time with his kids and grandkids—keeping life centered around family.
🚙 Fun Facts About Brian:
• Favorite car: ’87–’88 Buick Grand National (black)
• Dream ride: ’88 Chevy 454 SS short bed pickup
• Pop over coffee or energy drinks 🥤
• Night owl 🌙
• Prefers text over calls 📱
• Enjoys music playing in the shop 🎶
Brian’s goal is simple: make sure when you pick up your vehicle, it’s been driven, checked, cleaned, and completed properly.

🚗 Meet the Team – Service Advisor Spotlight 🔧At Complete Auto Service Center, we’re proud to have team members who truly...
04/17/2026

🚗 Meet the Team – Service Advisor Spotlight 🔧
At Complete Auto Service Center, we’re proud to have team members who truly care—and Melissa is a perfect example of that.
Also known as “Mimi” to her family and “Mel” to her friends, Melissa brings over 13 years of experience in the automotive industry. She got her start as a receptionist, but it didn’t take long for her potential to shine. Within a few months, she stepped into a service advisor role—and never looked back.
What Melissa loves most about being a service advisor is the opportunity to help people, continue learning every day, and be part of a team that feels like family. She believes in building real relationships with customers by being transparent, honest, and sharing a little bit of herself along the way.
Her greatest strengths?
✔ Listening and truly relating to customers
✔ Leading with care and encouragement
✔ Learning from mistakes and constantly improving
Melissa’s favorite part of a busy day is the energy in the shop—everyone working together, pushing to get the job done. For her, it’s all about that sense of accomplishment at the end of the day.
When she’s not at the shop, Melissa stays busy with a wide range of passions. From writing spiritual studies and working on resin art and woodworking, to serving in women’s recovery and prison ministry—she has a heart for helping others both inside and outside the shop. She also enjoys massage therapy and spending quality time with her granddaughter.
🚙 Fun Facts About Melissa:
• Favorite classic: 1977 Toyota Land Cruiser
• Dream car: Magenta G-Wagon
• Coffee over energy drinks ☕
• Early bird who prefers in-person conversations
• Music is a must in the shop
Melissa believes that maintenance is key to keeping vehicles operating as designed and preventing major repairs—and she’s always here to help guide you through that process with honesty and care.
Next time you’re in the shop, be sure to say hello—Melissa is ready to help keep you safe and confident on the road.

🚗 Meet the Team – Troy (Technician) 🔧At Complete Auto Service Center, experience and problem-solving go hand in hand—and...
04/14/2026

🚗 Meet the Team – Troy (Technician) 🔧
At Complete Auto Service Center, experience and problem-solving go hand in hand—and Troy brings both with 16 years in the automotive industry.
Troy began his career with a personal interest in working on vehicles alongside an experienced service manager. From there, he completed two years of vo-tech training and later Ford schooling, earning his Ford Master Technician Certification.
He specializes in American and Asian vehicles. Troy takes pride in his work and enjoy the accomplishment in solving complex issues like network and electrical concerns.
What Troy enjoys most about being a technician is the combination of problem-solving and teamwork—working through challenges and getting the job done right.
What sets Troy apart:
✔ Strong diagnostic mindset focused on root cause
✔ Ability to solve complex issues others can’t
✔ Treats every vehicle like it’s his own
His favorite tool in the toolbox is the scan tool, using data to guide accurate diagnostics. As for least favorite jobs? Differentials and big trucks – he’ll leave those to Matt.
Outside of the shop, Troy enjoys spending time with family, playing music, and drumming.
🚙 Fun Facts About Troy:
• Dream car: One that never breaks 😄
• Prefers American & Asian vehicles (not a fan of European cars)
• Early bird 🌅
• No coffee or energy drinks needed
• Works best with music or training in his earbuds 🎧
Troy’s approach is simple: find the root problem, not just the symptoms, and repair every vehicle like it’s his own.
When it comes to maintenance, he puts it this way:
“It’s the best and cheapest way to avoid bigger problems down the road.”
Next time your vehicle is in the shop, there’s a good chance Troy is behind the scenes making sure it’s diagnosed and repaired the right way.

Address

718 Wollard Boulevard
Richmond, MO
64085

Opening Hours

Monday 7am - 5pm
Tuesday 7am - 5pm
Wednesday 7am - 5pm
Thursday 7am - 5pm
Friday 7am - 5pm

Telephone

+18167763099

Alerts

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