08/20/2026
❤️ More Than a 5-Star Review — It’s About Taking Care of Our Customers
We are truly grateful to Eric for leaving us such a warm and heartfelt review. ❤️
Eric and his family were traveling from Monterey, CA to Spokane, WA when they experienced unexpected vehicle trouble. They were on a tight schedule, had a car full of luggage, and their daughter was getting ready to head off to college. In this difficult situation, they came to Kuma Automotive on Friday, and our team did everything we could to help get them safely back on the road while also helping with their hotel and transportation arrangements.
In the end, they were able to complete their journey and make it to Spokane as planned. Hearing that their vehicle was running great after the repair and that they felt “at ease and well taken care of” truly meant so much to us. 🙏
What makes us especially happy is knowing that one simple principle we have always tried to follow was seen and appreciated by our customer:
Put yourself in the customer’s shoes.
If we were in the same situation, how would we hope someone would help us? That’s how we try to treat our customers.
To us, this is more than just another five-star review. It is recognition of the values and care we have always tried to put into our service. ❤️
We are truly grateful, and we hope that more customers will have the opportunity to experience the service, care, and sincerity we strive to provide at Kuma Automotive.
Thank you, Eric, for trusting us and for taking the time to share your experience! 🙏
📍 Kuma Automotive
1618 Sacramento St, Redding, CA 96001
📞 (530) 215-0224
🌐 www.kumaautomotive.com