Long's Automotive LLC

02/27/2024

Giving an update for Long’s Automotive moving forward. I am slowly starting to take on more projects. Honestly I took on too many big projects out the gate and put myself way behind. That caused a lot of issues leaving some customer’s dissatisfied. If you are one of my dissatisfied customers I apologize. I am doing this mostly alone, I do have help some days with a couple of things, please keep this in mind. Going forward I am working hard to make sure this never happens again. I will be strictly by appointment only and I will only take vehicles as they are ready for their scheduled appointment. I am unable to squeeze in any vehicles that are not scheduled. Also I will not add unscheduled work during the appointment once I have the vehicle. It causes a chain reaction with everything that follows it being late. Think about it this way, if it was your vehicle being skipped you wouldn’t be very happy with me if I kept pushing it off to squeeze in last minute jobs. I will not be doing this for anyone no exceptions. I am only doing repairs and builds. I do not do transmission or rear end builds. I am not equipped for body work or audio installation. Only mechanical. Performance builds do not carry warranty due to the nature of its intended use. I also will not be doing customer supplied parts(this includes engines). This has proven to be an issue if the part fails/has damage/ more work needing to be done than expected. I also do not offer towing or mobile work of any sort. I am not equipped nor insured for either.

Full parts total is required before work begins on your vehicle and remaining balance is required before your vehicle is released.

I am not responsible for any parts or personal possessions left in the vehicle when it gets dropped off. If you have anything in your vehicle please remove it before leaving the vehicle for your scheduled appointment.

I will do a full and proper diagnostic for any problem that we are fixing on your vehicle. Please do not expect me to just change a part because the part store said this is bad. Yes they have a tool that they can use to help diagnose a problem, but they are not mechanics and codes on a computer may mean multiple things. They sometimes just give you a list of parts that could be the problem, but not always the definitive solution.

Hopefully this is not a problem and you guys allow me to service your vehicle needs moving forward

12/30/2023

Happy holidays from Long’s Automotive. I really appreciate everyone that has supported me and trusted me with your vehicle. With that being said I have had some issues that I am addressing in this post. If you were understanding about the delays then thanks again for being patient with me. Going forward things will be handled differently. First will be I will not deal with a third party nor will I do any arrangements through phone or social media only. That has been nothing but trouble and delays to everyone else waiting for their vehicle. I am unable to accommodate major changes to a build once work has started as well. It just creates more delays to the whole schedule. I can not squeeze your vehicle in between other projects that are already scheduled and waiting. This creates issues for obvious reasons. I also do charge storage fees. If I am trying to reach you about your vehicle and can’t then fees are being accumulated. I will submit that vehicle to the state so that I can sell or destroy it. Which ever I am given permission from the state to do. It’s not up to me at that point. Yes this is legal. Yes I have a few vehicles that are at thousands owed in storage fees. Storage fees are $20 a day. If you drop off a vehicle and I never hear from you again this is what will be done. If you did a third party deal and I can never speak to you directly this will be done. No exceptions. I do require payment up front for big or custom builds. I am normally very flexible about this but again work will not start until I have been paid in full and have all parts. You will be placed on the schedule after payment is received not before. If you stay in contact with me this is the only way that I do not charge storage within reason. If work is paid in full there is no storage unless the vehicle sits and you are unresponsive once work is done. This has always applied and yes it does apply to vehicles I already have in storage. If you feel like this applies to you then it does. I know this is a lot but I am clearing up all confusion so that we can be on the same page going forward. Long’s Automotive will be taking new vehicles starting February 1st 2024. Also, my price is what it is. When I give an estimate that is what it costs. I already charge less than most for the job I’m doing so I will not go down. Estimates are good for 14 days only. Prices change often in this industry so two weeks is all I can guarantee that price for. Thanks for supporting me now and moving forward.

12/14/2023

G8 test hit after assembled and exhaust. got to go to the mad scientist Geoff Skinner to get tuned. ENGINE POWER SYSTEMS for GM tuning always

12/12/2023

Another one about to roll out soon

10/16/2023

It’s back. Still have a lot to button up but it’s alive again

10/05/2023

Heart transplant on the short bus. Stay tuned for what’s going in. Pulled running btw with no issues no codes.

09/21/2023

First one out since my accident. Still not opened for new clients until I catch up on my back jobs

06/15/2023

Hey everyone just time for another business update as I will be temporarily closed until further notice. I had an incident yesterday where a car fell off of a jack and hit me in the chest. I am okay just really sore. I will be taking a few days to start feeling better and then begin working on the cars I currently have to catch back up. If, I have your vehicle and have not already, I will be reaching out to you within the next couple of days to give you an estimated time to expect your vehicle back. The vehicles I currently have will be going out within the next few weeks. Thank you for the understanding and as always thank you for supporting me as your local mechanic.

02/15/2023

Due to personal reasons we will be closed Wednesday 2/15 thru Friday 2/17. business will resume on monday 2/20. thankyou

01/26/2023

Long's Automotive will be closed tomorrow 1/27/2023. Business will resume on Monday. Sorry for the inconvenience this may cause. As always thank you for trusting me with all your automotive needs.

11/20/2022

Long's Automotive will be closed the week of Thanksgiving beginning tomorrow Monday the 21st through Sunday the 27th. Business will return to normal hours on Monday the 28th. Thank you for your continued support.

11/20/2022