10/06/2021
Dispatcher job description
We are looking for a hard working Dispatcher to join our team! As a Dispatcher at our company, you will answer calls and communicate with mobile units to send the appropriate response.
If you are a reliable team player who is able to stay calm under pressure, then we are looking for you!
Job duties are but not limited to the following.
Receive and answer emergency and non-emergency calls
Record all the calls
Proactively address problems and suggest solutions
Receive and dispatch orders
Assess situation and prioritize calls
Oversee the route of field units and track delivery status of vehicles
Coordinate schedule in the most effective manner
Inform field units about orders and traffic
Track and update call logs and data in software programs
Stay in contact with drivers and customers until job is completed.
Provide reports to upper management
Dispatcher requirements
Fast learner
Bilingual Spanish/English
Experience in data entry
Hands on experience working in stressful, emergency situations
Outstanding organizational and time-management skilles
Critical thinker and problem-solving skills
Team player
Great interpersonal and communication skills.
Night shift
