Smart Automotive

Smart Automotive Smart Automotive provides automotive repair services at reasonable rates to Phoenix, Arizona. Call 602-788-3669 for more details about us.
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We are family owned and operated and have been servicing the Valley of the Sun since 1998.

06/13/2024

We will be closed June 17th - 21st, while on vacation. We will return to to the office on Monday, June 24th at 7:00 am. If you'd like to make an upcoming appointment, please call 602-788-3669.

05/14/2024

We Will Be Closed Wednesday, May 15th and Friday May 17th while we celebrate the life of a very dear friend of ours who we recently lost. Feel free to call ahead for an appointment for Thursday or any day next week at 602-788-3669.

04/01/2024

Kia recalls over 427,000 SUVs as they might roll away while parked
Drivers of the impacted Tellurides are instructed to manually engage the emergency brake before exiting the vehicle.
Kia recalls over 427,000 SUVs as they might roll away while parked
Photo by: Gene J. Puskar / AP
By: AP via Scripps NewsPosted at 1:06 PM, Mar 31, 2024 and last updated 6:00 AM, Apr 01, 2024
Kia is recalling more than 427,000 of its Telluride SUVs due to a defect that may cause the cars to roll away while they're parked.

According to documents published by the National Highway Traffic Safety Administration, the intermediate shaft and right front driveshaft of certain 2020-2024 Tellurides may not be fully engaged. Over time, this can lead to "unintended vehicle movement" while the cars are in park — increasing potential crash risks.

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Kia America decided to recall all 2020-2023 model year and select 2024 model year Tellurides earlier this month, NHTSA documents show. At the time, no injuries or crashes were reported.

SEE MORE: Subaru recalls over 118,000 US vehicles, citing faulty air bag sensors

Improper assembly is suspected to be the cause of the shaft engagement problem — with the recall covering 2020-2024 Tellurides that were manufactured between Jan. 9, 2019 and Oct. 19, 2023. Kia America estimates that 1% have the defect.

To remedy this issue, recall documents say, dealers will update the affected cars' electronic parking brake software and replace any damaged intermediate shafts for free. Owners who already incurred repair expenses will also be reimbursed.

In the meantime, drivers of the impacted Tellurides are instructed to manually engage the emergency break before exiting the vehicle. Drivers can also confirm if their specific vehicle is included in this recall and find more information using the NHTSA site and/or Kia’s recall lookup platform.

Owner notification letters are otherwise set to be mailed out on May 15, with dealer notification beginning a few days prior.

The Associated Press reached out to Irvine, California-based Kia America for further comment Sunday.

04/01/2024

Associated Press Finance
Millions of recalled Hyundai and Kia vehicles with a dangerous defect remain on the road
TOM KRISHER
Updated Mon, April 1, 2024 at 3:05 AM MST·5 min read
15

FILE - A 2013 Hyundai Elantra Coupe is shown at the Chicago Auto Show in Chicago on Feb. 8, 2012. In September, 2023, Hyundai and Kia issued a recall of 3.4 million of its vehicles in the United States, including the 2013 Hyundai Elantra. (AP Photo/Nam Y. Huh, File)
FILE - A 2013 Kia Optima is displayed at the Chicago Auto Show in Chicago on Feb. 9, 2012. In September, 2023, Hyundai and Kia issued a recall of 3.4 million of its vehicles in the United States, including the 2013 Kia Optima. (AP Photo/Nam Y. Huh, File)
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Hyundai Kia Slow Recalls
FILE - A 2013 Hyundai Elantra Coupe is shown at the Chicago Auto Show in Chicago on Feb. 8, 2012. In September, 2023, Hyundai and Kia issued a recall of 3.4 million of its vehicles in the United States, including the 2013 Hyundai Elantra. (AP Photo/Nam Y. Huh, File)ASSOCIATED PRESSMore
DETROIT (AP) — In September, Hyundai and Kia issued a recall of 3.4 million vehicles in the United States with an ominous warning: The vehicles should be parked outdoors and away from buildings because they risked catching fire, with the engines on or off.

Six months later, most of those autos remain on the road — unrepaired — putting owners, their families and potentially others in danger of fires that could spread to garages, houses or other vehicles.

Hyundai and Kia have acknowledged in documents that there's little hope of repairing most of the vehicles until June or later, roughly nine months after they announced the recalls. (Hyundai owns part of Kia, though the two companies operate independently.)

The companies attributed the delays, in part, to the huge number of vehicles involved. The fires, they say, have occurred when brake fluid leaked onto circuit boards of antilock braking systems, triggering an electrical short and igniting the fluid. They say they've been unable to obtain enough parts — fuses that reduce the boards' electrical currents — to fix most of the affected vehicles. Among them are some of their top-selling models for the 2010 through 2017 years, including Hyundai’s Santa Fe and Kia’s Sportage.

The companies say owners should contact dealers if they see dashboard warning lights or smell something burning. In the meantime, both say that despite ongoing risks, the cars remain safe to drive.

When they announced the recalls in September, the automakers reported that the defect had caused 56 vehicle fires and “thermal incidents,” which include burning, melting and smoking. No injuries were reported.

Safety advocates complain that repairs are taking longer than recall fixes normally do. Typically, repairs begin in 10 weeks or less, though some can take longer if automakers cannot quickly determine a cause. Advocates note that if too much brake fluid leaks, it could impair stopping ability.

The delayed repairs mark the latest in a series of recalls involving engine fires on Hyundai and Kia vehicles that have bedeviled the automakers. All told, 13 million vehicles have been recalled for engine problems since 2010.

With the current recall, safety advocates say they're mystified about why it’s taking so long to obtain simple fuses. Some question whether the companies are trying to save money by not fixing the fluid leaks.

“It looks like it’s a cheap fix instead of repairing the entire antilock brake system," said Michael Brooks, executive director of the nonprofit Center for Auto Safety.

Advocates also ask why the National Highway Traffic Safety Administration hasn't forced the companies to repair the leaks. The agency said it's monitoring the effectiveness of the recalls and “is working with the automakers to ensure the highest level of safety.”

Hyundai said the repairs require an intricate fuse assembly, with new covers and labels. Just one fuse will be added per vehicle, but both automakers said many types of new fuses are needed to cover all models.

"We are working closely with multiple suppliers, emphasizing the high priority of the recall, and ensuring quality for the replacement fuses,” Hyundai's statement said. Kia also said it’s working to speed up fuse production.

A schedule that Hyundai filed with the government shows that owners won't start receiving letters advising them to take their cars in for repairs until April 22. Most won't get the letters until May or June — eight or nine months after the recalls were announced. Some Kia owners won't get those letters until late June, documents say.

Both companies also said dealers will fix brake fluid leaks found during inspections. Fluid can leak if O-ring seals lose strength when exposed to moisture or dirt in the fluid, according to Hyundai documents filed with NHTSA. If the brake fluid level drops significantly, Hyundai said, the driver would see a warning light.

Since September, more than 500 owners filed complaints with NHTSA accusing the automakers of taking too long to make repairs. The fires have continued while owners await repairs; at least five complainants reported engine compartment fires.

Several complainants said they want NHTSA to make the companies provide loaner cars or speed up repairs. Hyundai told dealers last year that they should provide loaners. Kia said it, too, would provide loaners.

Some were confused by Hyundai statements that the recalled vehicles can be driven even though they can catch fire while the engines are running. “This safety recall sounds urgent and incredibly dangerous,” one owner of a 2012 Hyundai Accent from Burbank, California, wrote in a complaint to NHTSA in December.

Both companies said that while fires are rare, if they do happen, owners would smell smoke or see warning lights. The warnings would “allow for a safe exit from the vehicle,” Kia's statement said.

But Brooks of the Center for Auto Safety argues it's irresponsible to assure owners the vehicles are safe when the companies know that fires are possible. If smoke or warning lights appear, he said, the automakers have no way of predicting how long it would take for occupants to escape.

“There are a lot of (fire) situations where consumers simply weren't aware,” Brooks said. “That is going to compromise the time they have to escape the vehicle if there's a fire.”

He urged every owner of the recalled vehicles to seek a loaner car.

Ellen Maisano of Gouldsboro, Pennsylvania, said she parked her 2011 Kia Soul in her yard for four months until trading it in last January out of frustration with the slow repairs.

"I don’t want to be on the highway and catch on fire,” said Maisano. She also didn't want to leave the Soul near other vehicles at work, and she feared parking it in her garage. So she decided to pony up $23,000 for a used Honda HR-V, with a $410 monthly payment.

Maisano also said she was worried, in light of a national epidemic of Hyundai and Kia thefts, about her Kia being stolen when left outdoors. Many vehicles being recalled for potential fires also are at risk of being stolen if parked outside because they lack theft-deterrent devices.

03/26/2024

We are thrilled to find out today and honored to announce that SMART Automotive is a nominee for the 2024 BBB Torch Awards for Ethics. This recognition means the world to our team, as ethical practices are at the heart of everything we do. Thank you to whomever nominated us, it is truly an honor and a blessing.

01/30/2024

URRGENT:

Toyota warns 50,000 US vehicle owners to stop driving, get immediate repairs
David Shepardson
Updated Tue, January 30, 2024 at 6:21 AM MST·2 min read
589

WASHINGTON (Reuters) -Toyota Motor said on Monday it is urging the owners of 50,000 older U.S. vehicles to get immediate recall repairs because an air bag inflator could explode and potentially kill motorists.

The Japanese automaker said the "Do Not Drive" advisory covers some 2003-2004 model year Corolla, 2003-2004 Corolla Matrix, and 2004-2005 RAV4s with Takata air bag inflators.

More than 30 deaths worldwide, including 26 U.S. deaths, and hundreds of injuries in various automakers' vehicles since 2009 are linked to Takata air bag inflators that can explode, unleashing metal shrapnel inside cars and trucks.

Over the last decade, more than 67 million Takata air bag inflators have been recalled in the United States by more than 20 automakers, and more than 100 million inflators worldwide, in the biggest auto safety callback in history.

Toyota said the RAV4 recall involves the driver's airbag while the other recalls involve the front passenger airbag only. In some Corolla and Corolla Matrix models, certain vehicles are also involved in a second recall that can cause the airbag to deploy even without a crash.

There have been prior "Do Not Drive" warnings issued by other automakers for vehicles with older Takata air bag inflators after fatal crashes. Toyota declined to answer if the "Do Not Drive" warning had been prompted by a serious injury or fatal incident involving one of the vehicles.

The National Highway Traffic Safety Administration did not immediately comment.

Chrysler-parent company Stellantis in July warned 29,000 owners of 2003 Dodge Ram pickups to immediately stop driving pending repairs after one person was killed when a Takata air-bag inflator exploded.

In November 2022, Stellantis urged owners of 276,000 other older U.S. vehicles to immediately stop driving after three other crash deaths tied to faulty Takata air bag inflators were reported that year.

Honda Motor in February 2023 issued a "Do Not Drive" warning for 8,200 Acura and Honda vehicles after the death of the driver of a 2002 Accord in Bowling Green, Kentucky from a faulty Takata air bag inflator. Honda has reported 17 U.S. deaths and more than 200 injuries in the United States related to Takata inflator ruptures.

(Reporting by David Shepardson;Editing by Bill Berkrot)

01/01/2024

We will be back in the office on Jan 2nd. Can't wait to see you all in the new year! Hope your celebration is safe and happy!

Address

15439 N Cave Creek Road
Phoenix, AZ
85032

Opening Hours

Monday 7am - 5pm
Tuesday 7am - 5pm
Wednesday 7am - 5pm
Thursday 7am - 5pm
Friday 7am - 5pm

Telephone

+16027883669

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