05/17/2023
Midas of Arizona is seeking an organized and detailed Automotive Service Advisor. The Service Advisor position is the first step in the career track to become a Store Manager and running a Midas store. It is a Full Time position, but will not need to work Sundays.
Bilingual - Spanish/English is a plus!
Basic responsibilities include:
• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers
What are we looking for?
• A proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a bonus, but not a requirement. If you have basic automotive knowledge and are an eager learner, we can teach you!
• Above average energy level and a positive attitude
• A desire for a long term career with a growing organization
• Personal and professional integrity
From oil changes to engines, from brakes to batteries to tires, we offer total car care in an effort to get you the best return you can get on one of the biggest investments you will ever make -- your car!