09/30/2026
Good afternoon, Facebook friends & family! 👋❤️💙
We just HAD to share this one because this is what we mean when we say details matter! 😂
Candayce came in today with some concerns about her vehicle, and she did NOT leave us guessing. These are her exact descriptive words explaining what the vehicle was doing. 🤣👏
Brandon did a fantastic job listening, asking questions, and making sure every glorious detail made it into the notes for our technicians. Because sometimes “it makes a noise” just doesn’t quite cut it. 😂🔧
The more information you can give us about what you’re hearing, feeling, smelling, seeing, or when something happens, the better starting point our technicians have when it’s time to diagnose the problem.
So never worry about sounding silly when you’re describing a noise to us. Give us the clicks, clunks, squeaks, rattles, shakes, whoop-whoops, and whatever other sound effects you’ve got. WE WANT THEM. 🤣
Great listening up front = better information in the shop. Nice job, Brandon! 👏