09/09/2026
First off let us thank you all for your continued support and your patience during what was our busiest busy season yet. We are so incredibly grateful ๐๐ผ
When we say you come to the best it's because every motorcycle always gets the best care, as if it was our own. There are no short cuts in this industry and definitely not in our shop.
Every customers safety depends on us and our skills as mechanics. That being 70 plus years combined between Sr. And Jr. (I'm not a mechanic lol) Like Jr. says you never rush a Harley. Rushing means you're hurrying and that's not how anything gets done properlyโ
And honestly I was a bit hesitant to post but hey I feel like sharing what goes on behind scenes at a busy Harley Davidson repair shop.
We're still busy and honestly a bit behind, and the main reason right now.....
Waiting on parts ๐ฉ
In my 6 years doing this job, this was by far the worst year with availability of parts.
And not only getting parts but getting them to us in a timely manner. Things happen. Parts can go on backorder within 10 min of adding it to the order, they can come wrong from the factory, or even missing and damaged ๐ซ
And even worse.... for example we have had UPS deliver packages to us from V Twin at our new shop since our move back in May, with no problem. But last week they decided that we moved again and we're not here? ๐ค
So on Friday I spent almost 45 min on the phone finding our package, which was holding at the Geneva warehouse, I had a great conversation with a big apology to where I was promised delivery of that package yesterday, Tuesday.
However, somehow, they sent it back to V Twin. ๐ญ
We have already been waiting 5 days for those parts to come in! ๐ก
So that means I had to start over and have V Twin re order and re ship the parts.
Definitely not my fault, not V twins fault!
Moral of the story is that the bike is sitting waiting, with the transmission side completely torn apart, taking up a lift. One of 4.
We TOTALLY love our new shop but we have a bit smaller holding space for bikes.
Which is why we have had to become stricter with scheduling when you bring your bike to us. And why we are eager for you to pick up when the job is completed. ๐๐ผ
With parts not available and or continually on back order, it causes a domino effect in our shop.
So we apologize if you have had to wait longer than anticipated for your bike, or had to push your drop date back further than you hoped.
We truly appreciate your patience.
We love keeping everyone safe and on their hogs and will continue to do our absolute best to do so! ๐ช๐ผ
Ride safe!
PS We're lining up winter jobs so if you're eager to do some work with us shoot us a message or give us a call ๐คณ๐ผ
Thank you
Ashley
