07/20/2021
Napleton's Palatine Subaru updated their information in their About section.
Napleton's Palatine Subaru updated their information in their About section.
Napleton's Palatine Subaru
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Proud to be Home of the 1st Subaru Dealer in Illinois! We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs.
Located in Palatine, Illinois, the staff at Napleton's Palatine Subaru will help you find the Subaru vehicle you want. At Napleton's Palatine Subaru we offer a searchable online inventory of new Subaru cars in Palatine, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Subaru or quality used car that you
Located in Palatine, Illinois, the staff at Napleton's Palatine Subaru will help you find the Subaru vehicle you want. At Napleton's Palatine Subaru we offer a searchable online inventory of new Subaru cars in Palatine, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Subaru or quality used car that you
Operating as usual
07/20/2021
Napleton's Palatine Subaru updated their website address.
Napleton's Palatine Subaru updated their website address.
03/24/2021
The "fun weekend" starter kit. #Subaru #Ascent
The "fun weekend" starter kit. #Subaru #Ascent
03/22/2021
Pop quiz! Can you name this Subaru model?
Pop quiz! Can you name this Subaru model?
03/19/2021
Feel right at home, even when you are on distant adventures. Schedule a test drive in a Subaru WRX at Napleton's Palatine Subaru!
Feel right at home, even when you are on distant adventures. Schedule a test drive in a Subaru WRX at Napleton's Palatine Subaru!
03/17/2021
Napleton's Arlington Heights Subaru updated their website address.
Napleton's Arlington Heights Subaru updated their website address.
03/17/2021
Did you know? That Subaru EyeSight has been found to reduce rear-end crashes with injuries by up to 85%. Give us a call to learn more about the Subaru WRX!
Did you know? That Subaru EyeSight has been found to reduce rear-end crashes with injuries by up to 85%. Give us a call to learn more about the Subaru WRX!
03/15/2021
Never skip a beat with the Harman Kardon® premium audio system in the Subaru WRX!
Never skip a beat with the Harman Kardon® premium audio system in the Subaru WRX!
03/12/2021
We know... it's hard not to stare. #Subaru #Impreza
We know... it's hard not to stare. #Subaru #Impreza
03/10/2021
When you're always on the move, the Subaru WRX helps you stay ahead.
When you're always on the move, the Subaru WRX helps you stay ahead.
03/08/2021
Power at your fingertips. The Subaru Ascent gives you full control of your driving experience.
Power at your fingertips. The Subaru Ascent gives you full control of your driving experience.
03/05/2021
Proof that you can have it all. Experience the Subaru Forester for yourself at Napleton's Palatine Subaru: (847) 255-5700!
Proof that you can have it all. Experience the Subaru Forester for yourself at Napleton's Palatine Subaru: (847) 255-5700!
03/03/2021
The Subaru Outback can’t help but end up in the spotlight.
The Subaru Outback can’t help but end up in the spotlight.
03/01/2021
An invitation to experience First Class, no plane ticket required. #Subaru #Legacy
An invitation to experience First Class, no plane ticket required. #Subaru #Legacy
02/26/2021
Back up your backup with the Subaru WRX's Rear-Vision camera.
Back up your backup with the Subaru WRX's Rear-Vision camera.
02/24/2021
Are you ready to bring the heat? 🔥 #SubaruBRZ
Are you ready to bring the heat? 🔥 #SubaruBRZ
02/22/2021
Let the Subaru WRX lead the way!
Let the Subaru WRX lead the way!
02/20/2021
How do you show your pet you love them for National Love Your Pet Day? No wrong answer because all of these can be done with your Napleton's Palatine Subaru vehicle!
How do you show your pet you love them for National Love Your Pet Day? No wrong answer because all of these can be done with your Napleton's Palatine Subaru vehicle!
02/19/2021
Every 2021 Subaru Impreza now features standard EyeSight Driver Assist Technology, which monitors traffic movement and warns you when you’re swaying outside your lane. Give us a call to learn more: (847) 255-5700!
Every 2021 Subaru Impreza now features standard EyeSight Driver Assist Technology, which monitors traffic movement and warns you when you’re swaying outside your lane. Give us a call to learn more: (847) 255-5700!
02/17/2021
We know what you're thinking...it's time for an upgrade. #SubaruBRZ
We know what you're thinking...it's time for an upgrade. #SubaruBRZ
02/15/2021
Legendary lineage lives on. #Subaru #Legacy
Legendary lineage lives on. #Subaru #Legacy
02/12/2021
Make the road less traveled more memorable. Learn more about the Subaru Crosstrek at Napleton's Palatine Subaru.
Make the road less traveled more memorable. Learn more about the Subaru Crosstrek at Napleton's Palatine Subaru.
02/12/2021
Sometimes, speed isn’t everything. Share your favorite car comfort features that make all the difference in your Napleton's Palatine Subaru vehicle.
Sometimes, speed isn’t everything. Share your favorite car comfort features that make all the difference in your Napleton's Palatine Subaru vehicle.
02/12/2021
Profile
Profile
02/10/2021
Pretty in park! #Subaru #Impreza
Pretty in park! #Subaru #Impreza
02/08/2021
Beautifully sleek, effortlessly powerful. The Subaru Legacy is in a class of its own.
Beautifully sleek, effortlessly powerful. The Subaru Legacy is in a class of its own.
02/07/2021
What are you most excited about on the big game 🏈 day? The game, the commercials, or the food? Share below ↓
What are you most excited about on the big game 🏈 day? The game, the commercials, or the food? Share below ↓
02/05/2021
The Subaru Forester has a spacious and high-quality interior with impressive room for cargo. Learn more at Napleton's Palatine Subaru.
The Subaru Forester has a spacious and high-quality interior with impressive room for cargo. Learn more at Napleton's Palatine Subaru.
02/05/2021
Quiz time! What's your car's name? Follow the prompts in the image below and share your answers with us in the comments!
Quiz time! What's your car's name? Follow the prompts in the image below and share your answers with us in the comments!
02/04/2021
Napleton's Arlington Heights Subaru updated their website address.
Napleton's Arlington Heights Subaru updated their website address.
02/03/2021
Have it all in the Subaru Impreza! 😍
Have it all in the Subaru Impreza! 😍
02/01/2021
The Subaru BRZ was born to shine! ✨
The Subaru BRZ was born to shine! ✨
Address
1911 North Rand Rd
Palatine, IL
60074
Opening Hours
| Monday | 9am - 9pm |
| Tuesday | 9am - 9pm |
| Wednesday | 9am - 9pm |
| Thursday | 9am - 9pm |
| Friday | 9am - 9pm |
| Saturday | 9am - 6:30pm |
Telephone
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Videos
If you love podcasts, then this day is for you! It's Podcast Day, and we want to know your favorites! Share below.
We are in the last days of summer! Do you have anything else you are going to squeeze in before we go into fall?
Make sure your pets are safe in your car! Even temperatures of 70 degrees outside will be too hot for your pet in the car.
What's your favorite feature to use in your Napleton's Palatine Subaru vehicle during the summer? 🔆Share below!
Share with us your favorite summer memory in your Napleton's Palatine Subaru vehicle! #FlashbackFriday
Happy July Palatine! What are some of your favorite traditions to do in the summertime?
Always make sure to share the road with Motorcyclists. It is Motorcycle Safety Month and we want everyone to be safe on the road!
Did you know, it's National Nurse Week! We at Napleton's Palatine Subaru would like to take a moment to thank all nurses!
What is your race car driver name? Share with us below! 🚗
Spring cleaning is here! What's the first task on your checklist? Don't forget your Napleton's Palatine Subaru vehicle!
Your next adventure is loading! #SubaruOutback
It's that time of the year! Don't forget to adjust your Napleton's Palatine Subaru vehicle's clock! ⏰
Sparkle and shine in a new Ascent! It's sure to dazzle everyone in the neighborhood.
Give a meaningful gift to your friends and loved ones this year! ❤️ One of our favorite ways to do so is by gifting a holiday photo taken in Arlington Heights. Share where you took your holiday photos in town this year in a comment.
We're currently perfecting our holiday wish lists in Arlington Heights. ❤️ ✨ If you too have a wish list, tell us your number one on the list. 'COMMENT' your answer.
Are you making a dent in your holiday shopping? Take a drive to town and support our local shops and community! 🎄🛍️ List some of your go-to shops for holiday shopping in Arlington Heights.
We just love December in Arlington Heights! ✨ How do you plan to get into the holiday spirit this month? Comment your answer.
Which Subaru WRX would you love to drive home from Napleton's Arlington Heights Subaru? The WRX STI Limited in WR Blue Pearl or the WRX Premium shown in Pure Red with available Performance Package? https://www.napletonsarlingtonsubaru.com/
Happy Thanksgiving from all of us at Napleton's Arlington Heights Subaru! 🦃 If you typically road trip to spend time with your family, tell us about your most cherished one on Thanksgiving. Share your answer in a comment.
Halloween is approaching quickly in Arlington Heights! 🎃 👻 Tell us which events or activities you'll be driving your Napleton's Arlington Heights Subaru vehicle to.
Don't put off taking a test drive in your dream vehicle. Make your dreams a reality by scheduling a test drive in a Subaru Outback today! https://www.napletonsarlingtonsubaru.com/
Tomorrow marks the first day of fall in Arlington Heights. 🍁 Comment your favorite road in our area to take your Napleton's Arlington Heights Subaru vehicle for a spin during the season!
This fall, take a drive in the Arlington Heights area to spot beautiful foliage. 🍂 All of us at Napleton's Arlington Heights Subaru want you to comment your photos!
All of us at Napleton's Arlington Heights Subaru agree that apple picking is a must in the Arlington Heights area this season! 🍎 Which orchard do you love to take a drive to? https://goo.gl/D98ShX
It's the last full month of summer, so it's time to finish your bucket list in Arlington Heights for the season! What's on yours?
Your new road trip essential. Schedule a test drive in a Subaru Forester at Napleton's Arlington Heights Subaru! https://www.napletonsarlingtonsubaru.com/
Pack your bags and set off on the best summer adventure this month! Whether it's close to Arlington Heights or far away, share where you'd love to go.
Shortcuts
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Comments
Awesome! Everyone is super nice!!
Do you have the Subaru facemasks????
This is a terrible dealership with awful customer service. I cannot recommend it to anyone. I originally leased a vehicle from Roto Subaru which was later bought out by Napleton Subaru. I purchased the lease protection plan when I originally leased the car.
Now, when I am due to return the car, Napleton will not honor the protection plan that I purchased through Roto Subaru. Not only that, but I originally reached out to them a month and a half ago. At that time, I was told that if I just get the paperwork to them, they will honor agreements originally purchased through Roto.
Getting paperwork to them has been a nightmare as I have had to send it to them multiple times. Opening email PDF attachments are apparently challenging for them. Faxes are also difficult. When I finally get the paperwork to them, it takes forever for them to look at it. They were too busy with Sales to provide Customer Service. Then, at the 11th hour they finally get back to me and say they will not honor it.
This is a terrible dealership. I cannot recommend it to anyone. Buy your car somewhere else!
This is a terrible dealership with awful customer service. I cannot recommend it to anyone.
I originally leased a vehicle from Roto Subaru which was later bought out by Napleton Subaru. I purchased the lease protection plan when I originally leased the car.
Now, when I am due to return the car, Napleton will not honor the protection plan that I purchased through Roto Subaru. Not only that, but I originally reached out to them a month and a half ago. At that time, I was told that if I just get the paperwork to them, they will honor agreements originally purchased through Roto. Getting paperwork to them has been a nightmare as I have had to send it to them multiple times. Opening email PDF attachments are apparently challenging for them. Faxes are also difficult. When I finally get the paperwork to them, it takes forever for them to look at it. They were too busy with Sales to provide Customer Service.
Then, at the 11th hour they finally get back to me and say they will not honor it.
This is a terrible dealership. I cannot recommend it to anyone. Buy your car somewhere else!
They have great and nonest service. Marc is a true asset and helped me out with a few complicated decisions I had to make. Highly recommend them, especially over Evanston Subaru.
My daughter bought a car from this dealership two weeks ago, and last week, the manual transmission failed while she was in Madison, WI for our son's wedding. Illinois has an implied warranty law that requires used car dealerships to repair major failures happening in less than 500 miles, so she called the dealership to see what she should do to get it repaired. The dealership has put her on hold, transferred calls to voicemail or just let the phone ring, and when they did answer, they told her the clutch and bearings are not part of a manual transmission - maybe thinking she would believe such a ridiculous statement because she's a woman? In any case they have done nothing at all to help her, and if your're a young woman, a person with a daughter, or for that matter, a human being who wants to buy a used car you can trust from a dealer that looks out for its customers, don't buy a car from Napleton Arlington Mazda. GM Danny Napleton implied our “daughter” couldn’t handle a manual car...sexist much?
Should we start our cars and let them run during this weather?? What is your mechanics opinion on this???
I sent back the survey already, all is good
I am a Marine Corps Veteran, Operation Iraqi Freedom Veteran, Indiana Sheriff's Association's 2014 Deputy of the year and current Law Enforcement Officer. I do my best to treat everyone fairly and the utmost respect. Unfortunately, not everyone goes by the Golden Rule. On 12/17/2018 I drove 2 hours to Napleton's Arlington Heights Subaru and Mazda dealership located at 1555 E Rand Rd in Arlington Heights Illinois. I had called prior to driving to Napleton's to inquire about a vehicle I found listed on their website. It was a 2007 F-150 which appeared to be in great shape. I spoke on the phone with Mark Carey, the online sales manager. He informed me that it was a great truck and that he wouldn't negotiate the price over the phone. When I arrived I spoke with Brian Ferguson. Brian showed me the truck, which appeared to be in immaculate condition. The body of the truck had no rust and the interior was also in great shape. Brian informed me that it had passed a Safety Inspection at their dealership. I took it for a test drive and everything appeared ok. We then negotiated over the price and I purchased the vehicle at the top end of the KBB fair market value. On 12/25/2018 it was found that there were large rust perforations through the frame under the cab. Several of the perforations were over a foot long. They extended from the front of the cab to the rear on both sides of the truck. There were also cracks in the frame. I made several attempts to contact back the dealership. On 12/29/2018 I made contact with Mark Carey. I advised him what I had found and would not make any attempt at a resolution. I reminded him that I was told that the truck passed a Safety Inspection. He informed me that it was more for drive ability. I then asked if the safety inspection included the structural integrity of the vehicle and he stated that it did not. Mark indicated the sale was as is and that they would make no effort to help make repairs and that I could not return the truck. If you are looking for a used vehicle, don't trust this dealership's so called safety inspection. Don't trust the safety of your loved ones in a used vehicle from Napleton's.
So...do we get to choose our offer?
Do NOT buy a used car here. They will not honor the warranty. I’m highly disappointed in the experience I had and the stress it’s continuing to bring.
Do NOT buy a used car here. They will not honor the warranty. I’m highly disappointed in the experience I had and the stress it’s continuing to bring.