Elite BDC

Elite BDC 24/7 Call Center Support and Customer Reputation Management

Training shouldn’t be a billion-dollar problem — but for many dealerships, it is.Our latest article breaks down why trad...
02/06/2026

Training shouldn’t be a billion-dollar problem — but for many dealerships, it is.

Our latest article breaks down why traditional training models fail, how much they really cost dealerships, and what smarter, scalable training should look like in today’s market. If you’re focused on performance, retention, and long-term growth, this is a must-read.

👉 Read the full article on the EliteBDC website and see how to fix the training gap for good!

https://elitebdc.com/the-billion-dollar-training-problem/

📲 407-307-1818
📧 [email protected]
🌐 elitebdc.com

Dealers spend billions on BDC training—but most never see ROI. Discover why traditional training fails and how a system turns BDCs into revenue engines.

🎉 Happy Birthday, Rhonda Snyder! 🎉All of us at EliteBDC are celebrating YOU today! Wishing you a day filled with joy, la...
02/04/2026

🎉 Happy Birthday, Rhonda Snyder! 🎉

All of us at EliteBDC are celebrating YOU today! Wishing you a day filled with joy, laughter, and all the things that make you happiest.

We’re lucky to have you on our team. 🥳✨

Meet Sara Hoagey, CEO and Founder of eliteBDC. With over two decades of hands-on automotive experience across sales and ...
02/03/2026

Meet Sara Hoagey, CEO and Founder of eliteBDC. With over two decades of hands-on automotive experience across sales and service, Sara founded eliteBDC to help dealerships elevate customer engagement, increase showroom traffic, and drive accountability through disciplined BDC ex*****on.
📍 She’ll be at NADA next week in Las Vegas (Feb 3–6)
If you’ll be attending, this is a great opportunity to connect, talk shop, and explore how eliteBDC supports dealerships as a true extension of their team.
A few meetup spots are still available—reach out to schedule time.
📱 Text: (585) 329-0538
Calendly: https://calendly.com/sarahoagey/nada-meeting-w-sara-hoagey?back=1
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📲 407-307-1818
📧 [email protected]
🌐 elitebdc.com
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🚗 Are you headed to NADA? We hope to see you there!Don’t miss the chance to meet up with Sara during the conference and ...
02/02/2026

🚗 Are you headed to NADA? We hope to see you there!

Don’t miss the chance to meet up with Sara during the conference and expo — a perfect opportunity to network, share insights, and talk shop. Let’s connect and make the most of NADA together!
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📲 407-307-1818
📧 [email protected]
🌐 elitebdc.com
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😁 Today we celebrate the four-year work anniversary for Leslie Roney! Our team is better because of you, and we hope to ...
01/31/2026

😁 Today we celebrate the four-year work anniversary for Leslie Roney! Our team is better because of you, and we hope to have you for many more years to come!

🎉 Happy four-year work anniversary to Stephanie Coffman! We are grateful to have you as part of our team. Cheers to many...
01/31/2026

🎉 Happy four-year work anniversary to Stephanie Coffman! We are grateful to have you as part of our team. Cheers to many more years here at EliteBDC!

Wisdom Wednesday!Knowing the right KPIs — and how to hit them — is where service drive success happens.To stay profitabl...
01/28/2026

Wisdom Wednesday!

Knowing the right KPIs — and how to hit them — is where service drive success happens.

To stay profitable and efficient, we recommend aiming for:

✅ 1 scheduled appointment per bay per hour
✅ Service bookings filled 1–2 weeks in advance

By finding this balance, your team can handle more appointments effectively while customers enjoy consistent, dependable service that keeps them coming back.

How can we help you achieve success?

📲 407-307-1818
📧 [email protected]
🌐 elitebdc.com

Monday Motivation! “Pretend that every single person you meet has a sign around his or her neck that says, Make me feel ...
01/26/2026

Monday Motivation!

“Pretend that every single person you meet has a sign around his or her neck that says, Make me feel important. Not only will you succeed in sales, you will succeed in life.”
— Mary Kay Ash

At Elite BDC, we believe success starts with connection.

When every customer, lead, and teammate feels valued, trust grows — and results follow.

It takes a team to make great things happen. Knowing your strengths, and how the strengths of others help you reach your goals, is where real success happens.

How can we help you achieve success?
📲 407-307-1818
📧 [email protected]
🌐 elitebdc.com

😁 Today we celebrate Celine Pallon and her dedication to the EliteBDC team for one year! We appreciate you, Celine!     ...
01/25/2026

😁 Today we celebrate Celine Pallon and her dedication to the EliteBDC team for one year! We appreciate you, Celine!

Are your sales in a slump? Take advantage of our 100 Free Records as a trial to not only find out what makes us elite, b...
01/22/2026

Are your sales in a slump? Take advantage of our 100 Free Records as a trial to not only find out what makes us elite, but to gain insight into your lead handling and sales process

✔️ We will call 100 records from your CRM.
✔️ We will set appointments.
✔️ We provide details for each record.

Schedule a call with us to get started on this offer! 👉
https://bit.ly/4jNKlS8
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📲 407-307-1818
📧 [email protected]
🌐 elitebdc.com
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🥳 Happy 1-year work anniversary to Abigail Espetero! We appreciate your contributions to EliteBDC. We look forward to ma...
01/21/2026

🥳 Happy 1-year work anniversary to Abigail Espetero! We appreciate your contributions to EliteBDC. We look forward to many more years with you on our team!

Today we honor the life and work of Martin Luther King Jr. His wisdom and impact continue to influence our communities t...
01/19/2026

Today we honor the life and work of Martin Luther King Jr. His wisdom and impact continue to influence our communities to this day.

Address

1809 E Broadway Street Ste
Oviedo, FL
32766

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5am

Telephone

(407) 307-1818

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EliteBDC

My first day in automotive 20 years ago began with a desk, keys, a dealer plate, a computer and a “good luck”! There was minimal training and I was extremely overwhelmed! I managed to master Sales, Finance, Sales Management, Service Management, Business Development and eCommerce. After 16 years of working for multi-rooftop dealerships, I decided to start my own business to train others in this exciting and lucrative industry. I have a true passion for helping others succeed while achieving dealership results.

I specialize in sales process, CRM set-up and management, outsourced and in-house BDC services, In-Dealership BDC training, Virtual BDC training, Reputation Management, eCommerce and lead handling tactics. Thank you for visiting my page and I look forward to helping you!