Auto Advisors

Auto Advisors We assist credit union members in the car buying process while generating direct loans for our credi

We assist credit union members with their new or used automobile purchase while keeping the financing with their credit union.

05/19/2026

From a very happy USF FCU member:

I wanted to take a moment to share our experience working with Beth through the USF Credit Union Auto Advisor program.

From the beginning, Beth really took the time to understand what we were looking for. She listened closely, asked thoughtful questions, and came back with a well-curated set of options that aligned with our budget and priorities.

What stood out most was how involved and hands-on she was throughout the process. She coordinated directly with dealerships, confirmed availability, and set up test drives for us. We were able to go out together, and she made the entire experience feel smooth and well-organized.

She also took the time to communicate with my dad, who has been a mechanic for over 40 years. That meant a lot to us. She welcomed his input, answered questions thoughtfully, and made sure we all felt confident in the decision.

It was also clear how well-respected she is. At the dealerships, she was recognized and genuinely well-liked, which made everything even more seamless.

With her help, we ultimately found a 2024 Toyota Corolla with just under 18,000 miles that fit exactly what we were looking for in both quality and price.

We did a plethora of planning and sent emails back and forth for a week, but only went on one trip with her, which resulted in a car purchase.

Before that, despite my dad’s expertise, we were having trouble finding a good car in the Tampa Bay area.

We are extremely happy with the car and very grateful for Beth’s support. She represents your program exceptionally well, and we will absolutely be recommending this service to others.

We look forward to working with Beth again when my truck hits 300,000 miles and it is time for the next Toyota 😊

Best regards,
Dusan

04/28/2026

A delightful encounter with a Tampa Bay FCU member. Great job, Chris!

I want to compliment Chris and the awesome experience I had purchasing a car. I never had a stress free auto purchase before and it was so delightful. I will highly recommend this service to others. Chris even came and picked me up and took me to the dealership. Now that is awesome!

Thank you
Debby Y.

04/21/2026

Another letter from a very happy BrightStar member!

Dear Mr. G.,

I hope this message finds you well. My name is Rodney D. and I am a BrightStar Credit Union member. I am writing to express my sincere appreciation for the outstanding service and support you provided throughout my recent vehicle purchase experience.

I am very pleased with my 2026 Chevy Traverse, and I want to thank you for your professionalism, efficiency, and attention to detail. You went above and beyond by tailoring the features of the vehicle to align with my preferences and needs. Your dedication ensured that the entire process was smooth, enjoyable, and stress-free.
It is rare to encounter someone who demonstrates such a high level of commitment to customer satisfaction, and your efforts did not go unnoticed. I truly appreciate the time and care you
invested in helping me make the right choice.

Thank you again for your excellent service. I will gladly recommend you and Auto Advisors to others seeking a positive and personalized car-buying experience.

Sincerely,
Rodney D.
BrightStar Credit Union Member

04/19/2026

A very appreciative email from a happy USFFCU member about Beth's service. Well done, Beth!!

Hi,
I hope this email finds you well. I wanted to let you all know that I had the most amazing experience with Beth S. as my auto advisor. She made the process so painless for me. She very quickly found me a car that met all of my specifications, and she was able to get me in and out the door at the dealership in record time. She is sweet, knowledgeable, caring, funny, and an overall delight to be around. This was my first time in the car market in many years, and it was the first time I went car shopping without my dad present, and yet I felt so safe and comfortable in her capable hands. I didn't have to worry about negotiating because she handled it all for me. I would definitely work with her again. I can't recommend her enough.
Thank you so much for all that you do!
All the best,
Cristina Y.

03/16/2026

Happy Monday morning with an email from a very happy USFFCU member. Great job, Louie!

Dear Mr. G,

I wanted to let you know what a great experience I had purchasing a car at Gettel Stadium Toyota yesterday, March 14th. I have been a member of USF Credit Union since appx. 1989. I had used their car concierge service one other time, and decided to call and see if that service was still available. I was put in contact with "Louie", he immediately returned my call, and I told him exactly what I was looking for - He did all the work, and the great thing was not having to negotiate with salesmen, etc.! Louie was a pleasure to work with, knowledgeable, gave me great advice, and met me at the 'closing' yesterday. Entire process was very smooth, and he walked me through everything. Just wanted to let you know you have a great employee! Thank you! Susan C.

PS: I got the EXACT car I was looking for!

03/02/2026

Another terrific email about Beth from a happy USFFCU member:

Hello, I just wanted to pass along my utmost thanks and appreciation to Beth S. for her assistance with the purchase of my new vehicle. I spoke with Beth for the first time on Monday and on Saturday I was driving home in my new ride.

She helped in all of the ways I had hoped she would and I can say, without a doubt, it was the best, most stress free car buying experience of my life.......and all of this on the last Saturday of the month at what appeared to be a pretty busy dealership. She really greased the wheels for us which I greatly appreciated.

I would not hesitate to recommend Beth to anyone looking to purchase a vehicle and surely will let all of my friends and coworkers know about my experience.

Thanks Beth!

Jay A.

02/17/2026

We've had literally hundreds, if not thousands, of emails from happy members, and yet this one started off really horribly. And then, well, it took a turn. Enjoy! (By the way, Beth is not our only Advisor. She just has a huge fan club!)

Gentlemen, Good Afternoon:

I’m writing you because I have a bone to pick with Beth S.

This past weekend, I accompanied my daughter as she bought her first car. While she’s had 2 previous cars, she’s been blissfully shielded from the car buying experience. This time, I wanted her to be fully involved. I prepared her for a full Saturday of angst, sales tactics, finance shenanigans, and general misery. Do you know Beth had the nerve to make a liar out of me?

We arrived at the dealership (Courtesy Nissan), and Beth was already there. It is clear that she maintains great relationships with the team at Courtesy. She was incredibly helpful, knowledgeable, and professional. She was an invaluable resource and definitely put our minds at ease. In fact, I cannot imagine going through MY next car purchase without her! So, sorry no retirement for Beth, and please run all her vacation time by me first.😀

Thank you for having such an amazing associate!

Edwina M.

02/17/2026

And one from a USFFCU member in Tampa:

Hello Joe,

My name is India R. and I’m emailing you to rave about your auto advisor Beth S. She helped assist in purchasing my very first car and has made this honestly one of the most quickest, hassle free experiences I’ve ever had at a dealership. Her customer service is amazing, she’s very personable and one of your best employees. I thank her so much and would just like to give her a big shout out!

02/17/2026

From a Guardians member about Beth:

To Joe and Bill:

I would like to take a moment to acknowledge Auto Advisor Beth S., who was provided through Guardians Credit Union in Boynton Beach, Florida. She offered me a fantastic experience, making the process painless and enjoyable. I initially thought that finding a new vehicle would be tedious and would require hours of research, but that was not the case at all.

Beth provided me with a list of potential vehicles that matched my interests, which saved me a lot of time by eliminating the need to visit multiple dealerships. I met with a loan specialist on Tuesday, and by Friday afternoon, my mother was in her new vehicle. I cannot express enough how patient and understanding Ms. Beth was with my specifications while staying within a certain price point.

I would highly recommend Beth S's services to everyone I know, without any hesitation.

Thank you!

Sincerely,
Yolando S.

02/04/2026

Just an FYI, Beth is not our only Auto Advisor, but she is one of the most beloved! Here's another email about her amazing service:

Good morning.
I am emailing you to sing the praises of my experience with my Auto Advisor Beth. I just wanted to let everyone know that Beth did a fantastic job in helping me secure the car I was looking for. I recently purchased a 2026 Kia K5. Beth made sure that the Kia dealership secured the vehicle that I was hoping for. She asked me what I wanted in a vehicle, communicated those preferences to the dealership and made sure they delivered. The process was very smooth. Most people hate car shopping, me included, but Beth made this experience very seamless for me. She was a pleasure to work with. I just want to say thank you very much for this awesome experience. I will be sure to use an Auto Advisor for my next vehicle purchase. Preferably Beth!!! Thank you so much!!!

Melissa I.

02/03/2026

And another one about Beth from a happy credit union member:

Dear Auto Advisors Team,

I am writing to share my sincere appreciation for the exceptional service provided by Beth S. during my recent experience purchasing a new automobile.

From start to finish, Beth was wonderful to work with as always. She was knowledgeable, patient, and incredibly helpful in guiding me through the process. Her professionalism, responsiveness, and genuine care made what can often be a stressful experience feel smooth and enjoyable. Beth took the time to understand my needs and ensured I felt confident and well-informed every step of the way.

Because of Beth’s dedication and expertise, I was able to find the right vehicle with ease. She is truly an asset to your team, and her commitment to excellent customer service reflects very positively on the Auto Advisors.

Thank you for employing such outstanding professionals. Please extend my thanks and appreciation to Beth for a job very well done.

Sincerely,
Chevette G.

Address

Orlando, FL
32819

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+18009298971

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