Returns/ Refund Policy:
You should inspect your order immediately upon receipt and BEFORE you proceed with installation, as sometimes an installer will damage a product during the installation process as well as during transport to have them installed. If your order is not complete or there is any problem, contact us within 48 hours of receipt. If you are not satisfied for any reason, you may ret
urn a product within 14 days for a full refund, minus any shipping fees (you are responsible for return shipping) and a 15% restocking fee may be applied. Before any item is returned you must call or email to arrange your return with our customer service team. In addition, ALL OF THE FOLLOWING CONDITIONS MUST BE MET TO BE ELIGIBLE FOR A REFUND:
1. Product must be returned in NEW RESALEABLE CONDITION, just as it was delivered. Products should be insured for full value through your chosen carrier to cover any damage sustained during return shipping. Products must be returned with all original packaging in place as well as with all accessories. CARDBOARD CANNOT DIRECTLY TOUCH THE FACE OF ANY WHEEL OR IT MAY CAUSE DAMAGE. You should take all necessary steps to insure that all items are properly secured and packaged to avoid damage during the return trip. Any accessories should be packaged and secured inside the return box (lug nuts, center caps, etc). We will not accept returns that have been used or improperly repackaged. If an item is returned damaged NO REFUND WILL BE ISSUED and you will be responsible for all shipping costs.
2. Product has not had a tire mounted on it, has not been installed or used in any other way. IF AN ITEM HAS BEEN MOUNTED, IT IS NOT RETURNABLE. As noted on our boxes, you should have a certified installer TEST FIT one wheel on the front and rear of your vehicle, ROTATE 360 degrees, and check for proper clearances BEFORE mounting tires. Wheels are not returnable once a tire has been mounted. Exchanges are allowed within 30 days, but you are responsible for all applicable fees, including return shipping and insurance. NO REFUNDS, EXCHANGES OR CREDITS WILL BE ISSUED AFTER 30 DAYS.
