07/22/2022
After 45 years owning Reliance Autocare I've closed my toolbox for the last time, sold the business, and retired.
Many of you have been customers for years. In fact, I have many customers who are the grandchildren of some of my original customers. I didn't want to leave without saying goodbye. I appreciate the trust you've had in Reliance. We've worked together to keep your vehicles safe and reliable. While retiring is somewhat bittersweet, I look forward to doing many things which I have planned for years. I won't be bored.
Over the years I've had some special employees. It wouldn't be right if I didn't thank Dave, Reliance's outstanding general manager for over 20 years. Also, mechanics Daren, Matthew, Caleb, and John were employees (teammates really) who make a business great and would have excelled in any field they chose. Alice, Dominic and Chrissie, I haven't forgotten you. Thanks all! And a supreme thanks to my office manager (and wife!) Marie for expertly taking care of a hundred and one critical details that happen behind the scenes.
After Dave retired, I was often asked by customers, what will we do when you retire? I assured everyone that I would not leave them stranded. Their loyalty to me would be returned and I would ensure that any new owner would uphold the name Reliance. I have kept that promise. One of the mechanics who I mentioned above, Daren, worked here from 1988 to 1993. He left to attend business school after which he worked for several different large automotive related businesses in the Nashua area. His abiding dream over the years was to one day own his own shop, preferably Reliance Autocare. When he heard that I was considering retiring he got in touch and the rest, as they say, is history. We completed an asset sale on June 30th. Daren Boucher Properties LLC, d/b/a Reliance Autocare, is now the owner.
I know that Daren will -as he did three decades ago as a mechanic at Reliance- uphold the high standard I set for taking care of your vehicles. Please stop in to say hello. Reliance Autocare is where I'll be bringing my cars, see you there.
My heartfelt gratitude, Roland