10/01/2026
Our customer just left this 5 star review on DealerRater: “I recently purchased a new QX80 Autograph from Infiniti of Naperville and had a great experience from start to finish.
I walked in and was greeted almost immediately by Zach. He was pleasant, knowledgeable about the QX80, and great to work with. After the test drive, we came back and talked for a bit and I told him I was interested.
A few minutes later, Shawn, one of the managers, came in without Zach. I remember thinking, “Here we go, now comes the high-pressure sales guy.” I couldn’t have been more wrong.
Shawn was a straight shooter from the beginning. No pressure, no endless back-and-forth price game. He simply wanted to find me the exact vehicle I wanted and give me the best deal he could.
I had done quite a bit of homework and had already shopped several other dealers. They didn’t have my exact color combination in stock, but by the next day Shawn had located one with the exact options I wanted.
Here’s what really impressed me: I knew exactly what this vehicle should cost because I had pricing from several other dealers on essentially the same QX80. Shawn beat the other pricing by about 5%. Even more surprising, his price came in roughly $3,000 below the number I had already told him he needed to reach to earn my business. He could have easily stopped at my number, but he didn’t. That told me a lot about how he does business.
Needless to say, I was very happy with the entire experience. From Zach, to Shawn, to the finance department, to how beautifully the vehicle was detailed when I picked it up, everything was first-class.
Buying a $100,000+ vehicle can easily turn into an exhausting negotiation. This was exactly the opposite. Straightforward, professional, fair and actually enjoyable.
I would absolutely recommend Infiniti of Naperville, and especially Zach and Shawn, to anyone looking for an Infiniti. They earned my business.
I recently purchased a new QX80 Autograph from Infiniti of Naperville and had a great experience from start to finish.
I walked in and was greeted almost immediately by Zach. He was pleasant, knowledgeable about the QX80, and great to work with. After the test drive, we came back and talked for a bit and I told him I was interested.
A few minutes later, Shawn, one of the managers, came in without Zach. I remember thinking, “Here we go, now comes the high-pressure sales guy.” I couldn’t have been more wrong.
Shawn was a straight shooter from the beginning. No pressure, no endless back-and-forth price game. He simply wanted to find me the exact vehicle I wanted and give me the best deal he could.
I had done quite a bit of homework and had already shopped several other dealers. They didn’t have my exact color combination in stock, but by the next day Shawn had located one with the exact options I wanted.
Here’s what really impressed me: I knew exactly what this vehicle should cost because I had pricing from several other dealers on essentially the same QX80. Shawn beat the other pricing by about 5%. Even more surprising, his price came in roughly $3,000 below the number I had already told him he needed to reach to earn my business. He could have easily stopped at my number, but he didn’t. That told me a lot about how he does business.
Needless to say, I was very happy with the entire experience. From Zach, to Shawn, to the finance department, to how beautifully the vehicle was detailed when I picked it up, everything was first-class.
Buying a $100,000+ vehicle can easily turn into an exhausting negotiation. This was exactly the opposite. Straightforward, professional, fair and actually enjoyable.
I would absolutely recommend Infiniti of Naperville, and especially Zach and Shawn, to anyone looking for an Infiniti. They earned my business.
I recently purchased a new QX80 Autograph from Infiniti of Naperville and had a great experience from start to finish.
I walked in and was greeted almost immediately by Zach. He was pleasant, knowledgeable ab
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I recently purchased a new QX80 Autograph from Infiniti of Naperville and had a great experience from start to finish. I walked in and was greeted almost immediately by Zach. He was pleasant, knowled...
