TEXT2DRIVE

Directions Website

TEXT2DRIVE The Most Powerful & User-Friendly Auto Dealership Customer Experience Suite. Improve communications and drive increased revenue, customer retention, & CSI.

Unify your fixed ops, service, sales & marketing teams with a comprehensive single sign-on solution TEXT2DRIVE is the leading revenue-generating and customer experience and communications software for car dealerships that seamlessly integrates with all major DMS providers. A single sign-on solution with an adaptive mobile-friendly, web-based design that can be used on any device, including desktop, tablet, or smartphone. Unify dealership teams with 17 unique automations that reduce manual communication by 82%. A single communications portal unifies and manages internal and external communication across all departments. The TEXT2DRIVE™ fixed ops customer experience suite offers a full-featured communications platform designed to fulfill customers' needs for convenience, speed and hands-off customer service. See how TEXT2DRIVE™ solved our client's biggest challenges, with real results and key performance indicators of their success:
• 35% Increase in CSI Scores**
• 76% of 4.7 Million Monthly Messages Are Automated*
• Declined Service Reminders Added $6,643/mo On Average*
• Service Appt. Reminders Increased Show Rates By 6.5% On Average*
• 54% Decrease in Parts Obsolescence
• $125 Increase in RO Totals When Video Utilized on Average*
• 78% Of Customers When Provided the Opportunity, Pay Their Service Invoice Online*
• And More

The fact is, all customer experience and text messaging communications platforms are not created equal. Most lack the full suite of features that are critical for helping your dealership increase service revenue, boost vehicle sales and improve Customer Satisfaction Index (CSI) scores and customer retention. Why TEXT2DRIVE™ Is The Auto Dealer's TOP Choice:
• Intelligent lifecycle automation
• Speed CheckOut™ mobile bill pay with FraudProtect™
• Complete digital MPIs
• Video, voice and text messaging
• Interact™ website coupons, live chat, schedule appt. & more
• Parts obsolescence interface
• Declined services interface
• Group chat/employee chat
• Double opt-in for marketing messaging
• Hands-free safety recall text message notifications
• Vehicle health report alerts
• Proudly made in the USA
• US-based customer support
• TCPA Compliant

THESE FEATURES ARE CRITICAL FOR ENSURING YOUR CUSTOMER EXPERIENCE SOFTWARE IS EFFECTIVE. Your dealership can use TEXT2DRIVE™ to communicate efficiently, increase revenue, and improve CSI scores at your dealership. Request a demo today!

10/09/2026

You're not even thinking about your car when the text comes through: running about 30 minutes behind, we'll have it ready by 3 instead of 2:30.

Nobody called you scrambling for an excuse. Nobody made you find out the hard way by showing up early and waiting. Your advisor just told you before you had to ask.

That's the kind of communication customers remember because it keeps small delays from becoming frustrating ones.

You dropped the car off for a tire swap, but the tech noticed something else while it was up on the lift. Instead of a c...
10/07/2026

You dropped the car off for a tire swap, but the tech noticed something else while it was up on the lift. Instead of a callback that might catch you at a bad time, a text lands with the details and a simple reply option.

You tap yes from the line at the grocery store, and by the time you're loading bags into the trunk, the shop already has the go-ahead.

That's how a busy day keeps moving. One quick reply, and everyone can keep doing what they were already doing.

10/02/2026

A reminder text. A link to approve a repair. A quick update while you wait. None of it felt like a big deal in the moment.

But add it all up, and that's the whole reason you didn't think twice about where to take your car next time.

Small moments build trust one text at a time. That's really all convenience is.

09/30/2026

The part didn't come in on time. Instead of finding that out by calling the dealership and waiting on hold, a text comes through: the part's delayed, here's the new estimate, sorry for the wait.

It wasn't the update anyone wanted. But it meant nobody was left wondering what happened or chasing someone down for an answer.

Bad news is always easier to hear when it arrives before you have to ask for it.

Nothing about your last service visit was remarkable. No confusion. No chasing anyone down for an answer.You got a remin...
09/25/2026

Nothing about your last service visit was remarkable. No confusion. No chasing anyone down for an answer.

You got a reminder the day before. A text when the work started. A payment link when it was finished. You picked up your keys and headed home.

That's what a great service experience usually looks like. Nothing memorable happened because everything simply worked.

09/23/2026

Your coworker offers to drop you at the dealership to pick up your car after work. The payment was already taken care of an hour earlier, the second the text came through saying it was ready.

Instead of standing at the counter sorting out payment while someone waits in the parking lot, you walk in, grab your keys, and head home.

Small convenience. Big difference.

09/18/2026

Your dad still calls to make dinner plans. He also hasn't answered a call from an unknown number in years, but he'll reply to a text from the dealership within a minute.

Turns out preference isn't about age. It's about whether the message fits naturally into what someone's already doing.

That's why texting works so well. It gives people the information they need without demanding their attention in that exact moment.

09/16/2026

Two cars, two different service appointments, booked on two different days months apart. Without a reminder, keeping track of which car goes in when is basically a guessing game.

A text the night before sorts it out fast: the sedan's in at 9, not the SUV. That's the one detail that would've been easy to mix up otherwise.

It's a small thing, but for a two-car household, it's the difference between one clean morning and one confused call to the service department asking which car they're expecting today.

09/11/2026

You need the car back by 5 to make your daughter's game. At 1, a text lets you know the diagnostic's done and the repair's underway. At 3:30, another one says it's finishing up.

You didn't have to call and ask if you'd make it. You already knew, hours before you needed to.

That's the value of updates throughout a repair, not just at drop-off and pickup, but at the points in between where a customer's whole day depends on timing.

Right in the middle of a meeting, a text comes through: the technician found something during the inspection, here's wha...
09/09/2026

Right in the middle of a meeting, a text comes through: the technician found something during the inspection, here's what it'll cost to fix, reply yes or no.

No stepping out to answer a call. No waiting until lunch to call the service department back. Just a quick glance, one tap, and the day keeps moving.

That's the difference a text makes. The approval happens without interrupting everything else.

Address

205 W Highland Avenue Suite 308
Milwaukee, WI
53203

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Website

Alerts

Be the first to know and let us send you an email when TEXT2DRIVE posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share