09/06/2026
What can you expect to be asked when calling in for a tow or roadside service? (Aside from your name, contact number, and of course, if you're safe.)
Year, make, model of the vehicle. This question starts us off!
Followed by, "what's going on with your vehicle today?" Maybe it's not starting or maybe it's just making a weird noise and you don't feel comfortable driving it. This question is VERY open ended and really sets the scene for our driver. It allows them to start thinking of equipment needed and possible solutions.
And of course, where are you located, and if needing a tow, where are you looking to go? If you're not familiar with the location, we'll ask if you're able to share your location and help you out as best we can.
If you're looking for roadside service, what type? We deliver fuel, unlock your car if your keys got locked in, jump start your car if your battery needs a boost (we can also replace your battery on scene), change your flat tire to your spare, and winch you out of the mud/snow/grass, etc.
Situations can be scary, and our dispatcher will do their best to help you remain calm and get someone out to you as quick as we can. Being prepared, as best you can under the circumstances, helps things go a lot smoother! Your dispatcher and driver are here to help you.
Give us a call, we're here when you need a hand!
570-618-5699
570-228-2611
Servicing and surrounding areas INCLUDING
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