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Lexus of Orange County

Lexus of Orange County At Lexus of Orange County, we take as much pride in our customer service as we do in our vehicles. W

Operating as usual

09/15/2022
A very pleasant buying experience.

To quote another satisfied customer of ours: “A very pleasant buying experience. Very professional and communicative. I would recommend this dealership to anyone who asks. ”

A very pleasant buying experience. Very professional and communicative. I would recommend this dealership to anyone who asks.

09/11/2022
Very, very pleased with service by Mike Z.

Our customer just left this 5 star review on DealerRater: “Very, very pleased with service by Mike Z. at the Service Desk as well as the installation crew. Brought my 2017 Lexus N200t in because back lift wasn't working. Mike patiently explained options, then arranged with District Service manager to cover replacement even though 48 months warranty had passed. Fortunately, still only had 40,000 miles. Everything top notch at Lexus of Orange County!” See what else people are saying about us

Very, very pleased with service by Mike Z. at the Service Desk as well as the installation crew. Brought my 2017 Lexus N200t in because back lift wasn't working. Mike patiently explained options...

09/09/2022
Chris was super nice and detailed all the services

Our latest 5 star review on DealerRater is how we want your experience to be: “Chris was super nice and detailed all the services needed. And service was much faster than expected! Love the whole crew!”

Chris was super nice and detailed all the services needed. And service was much faster than expected! Love the whole crew!

09/08/2022
Very friendly and very knowledgeable.

Step 1: check out our DealerRater reviews. Like this one “Very friendly and very knowledgeable. Was very impressed and how clean everything was and Melissa outstanding ” Step 2: give us a call!

Very friendly and very knowledgeable. Was very impressed and how clean everything was and Melissa outstanding

09/04/2022
Service department is well run.

We love to hear it! “Service department is well run. Staff are professional and courteous. They stay very on schedule with the timing of their repairs and offer a comfortable waiting room to pass the time. ” You can find all our reviews on DealerRater

Service department is well run. Staff are professional and courteous. They stay very on schedule with the timing of their repairs and offer a comfortable waiting room to pass the time.

09/03/2022
Exceptional service included a loaner car and earlier

Our customers say it best: “Exceptional service included a loaner car and earlier than anticipated service. Chris is very special and has brought back to using this dealership. THANKS, Chris” Check out our reviews on DealerRater

Exceptional service included a loaner car and earlier than anticipated service. Chris is very special and has brought back to using this dealership. THANKS, Chris

09/02/2022
From the moment we entered the dealership My expectations

We just got a 5 star review on DealerRater: “From the moment we entered the dealership My expectations were exceeded. Everyone was courteous and helpful and friendly. Not to mention that my car was returned to me clean and purring like a kitten. Top notch service!” See what people are saying about us

From the moment we entered the dealership My expectations were exceeded. Everyone was courteous and helpful and friendly. Not to mention that my car was returned to me clean and purring like a kitten....

08/28/2022
The Sales Representative Melisaa is the absolute best!

To quote another satisfied customer of ours: “The Sales Representative Melisaa is the absolute best! Very friendly, knowledgeable and professional. I would definitely refer ny friends and family to the Lexus of Orange County Dealership.”

The Sales Representative Melisaa is the absolute best! Very friendly, knowledgeable and professional. I would definitely refer ny friends and family to the Lexus of Orange County Dealership.

08/27/2022
Was greeted at entrance and send inside to Chris who was

Our customer just left this 5 star review on DealerRater: “Was greeted at entrance and send inside to Chris who was attentive and friendly Chris is a professional customer service associate he filled me in until my work was completed the dealership is very clean and well organized the one thing missing is the manager should practice coming out to greet the customers ” See what else people are saying about us

Was greeted at entrance and send inside to Chris who was attentive and friendly Chris is a professional customer service associate he filled me in until my work was completed the dealership is very cl...

08/26/2022
Waiting are is clean and inviting.

Our latest 5 star review on DealerRater is how we want your experience to be: “Waiting are is clean and inviting. Service is always fast. Chris is a true professional.”

Waiting are is clean and inviting. Service is always fast. Chris is a true professional.

08/25/2022
I was there on Monday Aug 22 for repairs to our es350 and

Step 1: check out our DealerRater reviews. Like this one “I was there on Monday Aug 22 for repairs to our es350 and our service advisor michael zearfaus was excellent kept me appraised of what was being done and how much longer etc. Would highly recommend michael to anyone getting their vehicle worked on
” Step 2: give us a call!

I was there on Monday Aug 22 for repairs to our es350 and our service advisor michael zearfaus was excellent kept me appraised of what was being done and how much longer etc. Would highly recommend mi...

08/25/2022
Lexus of Orange County is a one-stop dealer if you are

We love to hear it! “Lexus of Orange County is a one-stop dealer if you are looking to buy new Lexus cars, make appointments for car service and parts, apply for financing and trade-ins, and buy Lexus tires in Middletown, Newburgh, Chester, Monroe, and Warwick NY. Our highly knowledgeable team and factory-trained technicians are ready to serve all your auto needs.

As one of the top Orange County car dealerships, we also have a wide selection of used cars for sale in Middletown NY from various makes and models. Looking to do extensive car maintenance or repair? If you are worried about schedules while having your car serviced and repaired, our complimentary “loaner car from dealership” program could be the perfect answer. Visit our website now to learn more.

Address : 3496 US-6, Middletown, NY 10940, United States
Email : [email protected]
Phone Number : (833) 822-2216
Website : https://www.lexusorangecounty.com/
Accepted Method of Payments : Credit Cards
Hours of Operation :

Showroom Hours

Monday: 9:00AM - 8:00PM
Tuesday: 9:00AM - 8:00PM
Wednesday: 9:00AM - 8:00PM
Thursday: 9:00AM - 8:00PM
Friday: 9:00AM - 6:00PM
Saturday: 9:00AM - 6:00PM
Sunday:Closed

Service Hours

Monday: 7:30AM - 6:00PM
Tuesday: 7:30AM - 6:00PM
Wednesday: 7:30AM - 6:00PM
Thursday: 7:30AM - 6:00PM
Friday: 7:30AM - 6:00PM
Saturday: 7:30AM - 4:00PM
Sunday: Closed” You can find all our reviews on DealerRater

Lexus of Orange County is a one-stop dealer if you are looking to buy new Lexus cars, make appointments for car service and parts, apply for financing and trade-ins, and buy Lexus tires in Middletown,...

08/24/2022
Wonderful experience and I will continued to have all

Our customers say it best: “Wonderful experience and I will continued to have all work done there. Great staff. I would highly recommend.” Check out our reviews on DealerRater

Wonderful experience and I will continued to have all work done there. Great staff. I would highly recommend.

08/21/2022
Excellent experience at this dealership.

We just got a 5 star review on DealerRater: “Excellent experience at this dealership.
Very professional courteous and informative.
Service was completed in the time frame explained by service representative Chris.
Loaner car was more than adequate. ” See what people are saying about us

Excellent experience at this dealership. Very professional courteous and informative. Service was completed in the time frame explained by service representative Chris. Loaner car was more than ...

08/20/2022
Lexus of almost county Middletown dealership is one of

To quote another satisfied customer of ours: “Lexus of almost county Middletown dealership is one of the best dealerships I overdope with in the 58 years of my life they are very courteous very respectful take care your problem and I’ve never had a problem with them and I don’t thank I over will have a problem.”

Lexus of almost county Middletown dealership is one of the best dealerships I overdope with in the 58 years of my life they are very courteous very respectful take care your problem and I’ve never had...

08/19/2022
Wonderful customer experience thanks to the honesty and

Our customer just left this 5 star review on DealerRater: “Wonderful customer experience thanks to the honesty and the professionalism of Mr Chris Nenning and the rest of the staff. Highly recommended.” See what else people are saying about us

Wonderful customer experience thanks to the honesty and the professionalism of Mr Chris Nenning and the rest of the staff. Highly recommended.

08/18/2022
Lexus of Orange County give excellent service everytime.

Our latest 5 star review on DealerRater is how we want your experience to be: “Lexus of Orange County give excellent service everytime. Micheal and Sally are absolutely fabulous and are extremely helpful and pleasant. I wouldn’t go anywhere else. ”

Lexus of Orange County give excellent service everytime. Micheal and Sally are absolutely fabulous and are extremely helpful and pleasant. I wouldn’t go anywhere else.

08/17/2022
Great dealership for service.

Step 1: check out our DealerRater reviews. Like this one “Great dealership for service. Have been bringing my truck here since 2016! Always have loaner available; and they so great work! Highly recommend for service.” Step 2: give us a call!

Great dealership for service. Have been bringing my truck here since 2016! Always have loaner available; and they so great work! Highly recommend for service.

08/15/2022
Everyone was extremely helpful and kind the customers

We love to hear it! “Everyone was extremely helpful and kind the customers always come first there workmanship is phenomenal ” You can find all our reviews on DealerRater

Everyone was extremely helpful and kind the customers always come first there workmanship is phenomenal

08/08/2022
I had a Great experience, everyone is so friendly and car

Our customers say it best: “I had a Great experience, everyone is so friendly and car was ready when promised and thank you ” Check out our reviews on DealerRater

I had a Great experience, everyone is so friendly and car was ready when promised and thank you

08/07/2022
Excellent customer service from test drive to purchase.

We just got a 5 star review on DealerRater: “Excellent customer service from test drive to purchase. Took the time to explain and demonstrate all options. Very friendly and accommodating. ” See what people are saying about us

Excellent customer service from test drive to purchase. Took the time to explain and demonstrate all options. Very friendly and accommodating.

08/06/2022
I was overall very happy with buying my rx 350.

To quote another satisfied customer of ours: “I was overall very happy with buying my rx 350. Josh,Stephen, and Mike were very pleasant to work with, answered all of my questions and even helped me a little with the overall pricing with my trade in. I am a permanent lexus owner for life now and i couldn’t be happier with my RX. Thank you to all of you!!”

I was overall very happy with buying my rx 350. Josh,Stephen, and Mike were very pleasant to work with, answered all of my questions and even helped me a little with the overall pricing with my trade ...

08/02/2022
Fast and reasonably priced ,polite service ,short waiting

Our customer just left this 5 star review on DealerRater: “Fast and reasonably priced ,polite service ,short waiting convenient and comfortable waiting area neatly dressed staff ” See what else people are saying about us

Fast and reasonably priced ,polite service ,short waiting convenient and comfortable waiting area neatly dressed staff

08/01/2022
Awesome customer service from Josh!

Our latest 5 star review on DealerRater is how we want your experience to be: “Awesome customer service from Josh! He was most personable and knowledgeable about the vehicles and helped to find us our dream car! ”

Awesome customer service from Josh! He was most personable and knowledgeable about the vehicles and helped to find us our dream car!

07/31/2022
Thi is the best customer service and prospective buyer

Step 1: check out our DealerRater reviews. Like this one “Thi is the best customer service and prospective buyer treatment than any other place I have visited. ” Step 2: give us a call!

Thi is the best customer service and prospective buyer treatment than any other place I have visited.

07/30/2022
I have no complaints as of yet.

We love to hear it! “I have no complaints as of yet.Glad I got tire and rim coverage very quick service when needed” You can find all our reviews on DealerRater

I have no complaints as of yet.Glad I got tire and rim coverage very quick service when needed

07/28/2022
I received excellent service every step of the way and

Our customers say it best: “I received excellent service every step of the way and the purchase of my new Lexus was as smooth as could be. I have already recommended them to friends and family and will return next time we need a new car. ” Check out our reviews on DealerRater

I received excellent service every step of the way and the purchase of my new Lexus was as smooth as could be. I have already recommended them to friends and family and will return next time we need ...

07/21/2022
Excellent customer service.

We just got a 5 star review on DealerRater: “Excellent customer service..short wait time...communicates progress and great car wash. Thank you for great customer service ” See what people are saying about us

Excellent customer service..short wait time...communicates progress and great car wash. Thank you for great customer service

07/17/2022
The people that I talked to were easy work with and

To quote another satisfied customer of ours: “The people that I talked to were easy work with and delivery of my car was quick and hassle free. ”

The people that I talked to were easy work with and delivery of my car was quick and hassle free.

07/13/2022
Customer friendly honest trustworthy accommodating the

Our customer just left this 5 star review on DealerRater: “Customer friendly honest trustworthy accommodating the best and I have been to 2 other Lexus dealerships they are superior ” See what else people are saying about us

Customer friendly honest trustworthy accommodating the best and I have been to 2 other Lexus dealerships they are superior

07/09/2022
The best service, very clean & employees are very

Our latest 5 star review on DealerRater is how we want your experience to be: “The best service, very clean & employees are very friendly & attend. Also everything is on the schedule ”

The best service, very clean & employees are very friendly & attend. Also everything is on the schedule

07/08/2022
The staff is very informative and show that their care

Step 1: check out our DealerRater reviews. Like this one “The staff is very informative and show that their care about the situations with your vehicle. ” Step 2: give us a call!

The staff is very informative and show that their care about the situations with your vehicle.

07/06/2022
Very good experience my service rep Is Very helpful and

We love to hear it! “Very good experience my service rep
Is Very helpful and makes you feel comfortable with all my questions” You can find all our reviews on DealerRater

Very good experience my service rep Is Very helpful and makes you feel comfortable with all my questions

07/04/2022
Excellent customer service from all in the service dept

Our customers say it best: “Excellent customer service from all in the service dept and very timely with their service!!” Check out our reviews on DealerRater

Excellent customer service from all in the service dept and very timely with their service!!

07/02/2022
Good, great ďetermine helpful respectful caring

We just got a 5 star review on DealerRater: “Good, great ďetermine helpful respectful caring understanding honest loving dedicated reel friendly hardworking quality pleasant ” See what people are saying about us

Good, great ďetermine helpful respectful caring understanding honest loving dedicated reel friendly hardworking quality pleasant

06/29/2022
Our grandson lives in Middletown, so we try to schedule

To quote another satisfied customer of ours: “Our grandson lives in Middletown, so we try to schedule our appointments at that time. . We travel from New York City to conduct our business with this dealership because they are always courteous and polite ”

Our grandson lives in Middletown, so we try to schedule our appointments at that time. . We travel from New York City to conduct our business with this dealership because they are always courteous and...

06/26/2022
I've been going to this dealership for years now and love

Our customer just left this 5 star review on DealerRater: “I've been going to this dealership for years now and love it. I always go to Chris who is extremely friendly and knowledgeable. ” See what else people are saying about us

I've been going to this dealership for years now and love it. I always go to Chris who is extremely friendly and knowledgeable.

06/25/2022
Paul and staff were amazing low pressure high service.

Our latest 5 star review on DealerRater is how we want your experience to be: “Paul and staff were amazing low pressure high service. Will see us again and we would highly recommend them.”

Paul and staff were amazing low pressure high service. Will see us again and we would highly recommend them.

06/24/2022
I would like to congratulate the staff.

Step 1: check out our DealerRater reviews. Like this one “I would like to congratulate the staff. They are very customer service oriented and took care of all my questions and exceeded all my expectations.” Step 2: give us a call!

I would like to congratulate the staff. They are very customer service oriented and took care of all my questions and exceeded all my expectations.

06/23/2022
Very good customer service and fast I would highly

We love to hear it! “Very good customer service and fast I would highly recommend to everyone looking for a new car” You can find all our reviews on DealerRater

Very good customer service and fast I would highly recommend to everyone looking for a new car

Address

3496 US 6
Middletown, NY
10940

Opening Hours

Monday 9am - 8pm
Tuesday 9am - 8pm
Wednesday 9am - 8pm
Thursday 9am - 8pm
Friday 9am - 6pm
Saturday 9am - 6pm

Telephone

+18338222216

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Lexus of Orange County

At Lexus of Orange County, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare. Lexus of Orange County offers a car-buying experience like no other. We have a huge selection of cars, SUVs and crossovers, and we provide elite customer service and world-class amenities in our brand-new, state-of-the-art facility.

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Comments

Lexus county is the best ‘ the service is great’ they get three 👍🏽👍🏽👍🏽 up from me
Great service ‘ 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Lexus in orange county ‘ it’s awesome the sales department is great the finance department is great overall Lexus in orange county is the best
The buying experience was satisfactory, the only drawback was that we were there for 5 hrs trying to buy a car. I have not had any dealing with the Service department yet will give my review then. Thank you John for your help and the sales manager. Hopefully we will have a great relationship with this company.
Service is great. Everything we needed done was done with professional employees.
Wonderful staff very helpful in all automotive needs highly recommend!
Jason Cohen was a nice guy and he helped me with fixing the car
I met Jason Cohen,He is nice and very helpful.He was able to take care of my vehicle and got it fixed quickly.
Quick and great service. Nice people
Service
folks, please think twice about buying a Lexus, I own 2 of them regretfully and has had nothing but problems, This is a photo of a fatal manufacturing defect to my GX and guess what. LEXUS DOES NOT CARE even after my wife and I almost got into an accident by this serious defect.
Mike Brady, the gm, is a lying piece of s**t. Stay away from these scumbags.
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