From oil changes to engines, transmissions & everything in between ~ honest work done right! Hello, We’re glad you are here. If this is your first time visiting our page. Let us explain how we work.
* We work by appointment only - Your time scheduled is YOUR time! Rest assure you are our #1 priority. We are a husband & wife team. Family owned & operated now for 26 years!
* We do not / will not us
e parts a customer provides. As we can not provide a warranty for that. There are no exceptions.
* We do not make house calls or come to sites, vehicles would have to be towed to us.
* We have spent many years in education, training, further education to stay up to date, and many $$$ in tools. We do not loan tools out, yes there are people who call and will ask this crazy question.
* We do not diagnose vehicles over the phone. To have the best service, quality repair, time & knowledge are needed, we provide that.
* If you are a no show for appointments, without a call cancellation, we will show grace, things happen, we get that! But if it happens twice, we will not schedule you. We have spent many years building a client base who trust us, who wait on us for appointments, as we are the trusted Automotive shop in town who specialize & are trained in Imports. Thank you McAlester for voting us #1 !!
* Please know, if we get ahead in our repairs, or we have a cancellation, we will start calling and moving appointments up earlier, to give you a quicker appointment.
* Checkouts are not free (sorry folks we have to pay bills just like you), but we are honest and fair in price. There are other shops who will tell you they do checkouts & diagnosing for free to get you in the door, but they roll the checkout cost into your repair. We don’t believe in price gouging. We don’t have hidden costs. We will always provide an estimate before doing a repair.
* On your appointment day, Please have your phone & be available, if we call and cannot reach you, that will delay your repair time. As we will have to move your car out, and start on the next vehicle that is scheduled.
* We also work on American vehicles !
* We look forward to serving you, and earning your trust !!
* DURING SUMMER HOURS, WE MAY CLOSE EARLY DUE TO EXCESSIVE HEAT WARNINGS.