10/12/2026
IT IS AGAINST THE LAW for insurance companies to push you toward certain shops for auto body repairs. IT IS ALWAYS YOUR CHOICE to decide where to have your vehicle fixed.
We have been told multiple times in the last few weeks that customers have been pushed by their insurance company to go to a "preferred shop", and they've been told that is their only option if they want to have a warranty on the work. That is illegal, and it's a lie. Any shop worth doing business with will warranty their work. You don't need a preferred shop contract to do it.
Many insurance companies have contracts with auto body repair shops (especially larger corporations) to be considered a "preferred shop". It means the insurance company is saving money. This DOES NOT translate to savings for YOU!
This means the body shop is required by contract to repair your vehicle with the CHEAPEST parts the insurance company can find, and it DOES NOT guarantee your vehicle will be returned to pre-accident condition. It also means your repair time can be extended by weeks as the cheapest parts are shipped from all over the country rather than delivered within a day or two.
At Hopkins County Collision, we fight everyday with insurance companies to ensure you are getting the highest quality parts possible. We do our best to make sure we return your vehicle in the same or better condition from before your accident.
You ALWAYS HAVE A CHOICE. We hope that when the time comes, you will choose your ONLY veteran locally owned and operated auto body repair shop, Hopkins County Collision.
***KRS 304.12-275 Claimant's right to repair facility of choice -- Appraisal of damaged vehicle to include notice of right to choose -- Exemption.
(1) An insurer shall inform a claimant upon notification of a motor vehicle damage claim that he or she has the right to choose the repair facility of his or her choice to repair a damaged vehicle.
(2) After July 12, 2012, all appraisals shall include the following notice, printed in not less than ten (10) point, boldfaced type: "NOTICE: UNDER KENTUCKY LAW, THE CONSUMER AND/OR LESSEE HAS THE RIGHT TO CHOOSE THE REPAIR FACILITY TO MAKE REPAIRS TO HIS OR HER MOTOR VEHICLE."
(3) The obligations set forth in this section shall not apply to the replacement or repair of automobile glass.
Locally owned & operated. Axalta Certified auto body and paint repair. All insurance and repair all
