02/05/2024
We are currently looking for a qualified individual to fulfill the role of service advisor/manager. The position of service advisor encompasses assisting customers, pricing jobs, ordering parts and working with the technicians. We are not a dealership. We are a very hands-on, team operation; you will not spend the day sitting behind a desk.
Principal Duties and Responsibilities include but are not limited to:
Meet and greet all customers in a timely, gracious, and professional manner.
Schedule and log appointments
Attain complete customer information on repair order.
Communicate with customer for details of their concerns.
Dispatch repair orders to technicians.
Organize and manage workflow
Complete written estimates and explain them to customers
Order and manage parts
Tests drive vehicles when necessary
Advise customer on required/scheduled maintenance
Price any suggested additional work in accordance with pricing practices.
Communicate exact repair instructions/information to both the Technician and the Customer
Any other assign task that is assigned
Job Requirement:
Applicant must be neat and presentable
Must be friendly and able to multi-task
Must have a valid driver’s license with a clean record.
Must be able to pass a drug and background check.
Must be willing to do some traveling for training and work some nights and weekends.
Must have at least a high school diploma or GED. College education is a plus.
No experience required, but knowledge of cars is a plus, we will train
Must be able to lift and carry items up to 50 pounds.
About Us
We are a family own and operated full-service repair facility. We have been in business since 2001 and pride ourselves on our friendly customer service and providing honest and trustful service.
Job Type: Full-time
Salary: $800.00 - $1,100.00 per week based upon ability.
Benefits:
401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Retirement plan
Work Monday to Friday 8am to 5pm and possible some Saturdays.
Must have a high school degree and a valid driver's license.
