10/17/2026
New 5.0-star Review: "Outstanding Experience at Kramer CDJR!I recently purchased a Dodge Durango SRT Hellcat from Kramer CDJR in Livingston, Texas, and I can honestly say this has been one of the best vehicle-buying experiences I’ve ever had!I want to personally recognize Chuck Kramer, Kyle Kent, and Mike Johnson for going above and beyond throughout this entire process.First, Chuck Kramer, the owner, deserves a huge thank-you. Chuck personally reached out to me on Facebook, and by the very next day, he had the ball rolling on getting me into my Hellcat. It’s not every day that the owner of a dealership takes the time to personally reach out to a customer, especially someone purchasing from thousands of miles away. That alone told me I was dealing with a different kind of dealership.Kyle Kent, the finance manager, was absolutely outstanding. He helped me work through the financing, paperwork, extended warranty, and GAP coverage while making sure all my questions were answered. Buying a vehicle from another state can be stressful, especially when you’re handling everything remotely, but Kyle was patient, professional, honest, and transparent. I never felt pressured or like I was being taken advantage of. He made sure I understood everything and felt comfortable throughout the process.And then there’s Mike Johnson, who has been phenomenal from start to finish. Mike consistently kept me updated, sent pictures, answered my questions, and made sure every detail was handled. His communication, professionalism, and willingness to go the extra mile have been greatly appreciated. It’s rare to find someone who puts this much effort into making sure a customer is completely satisfied.What really stands out about this dealership is the honesty, transparency, communication, and customer service. These three gentlemen worked together to make a major out-of-state purchase feel comfortable and straightforward. There were no unnecessary games, pressure, or runarounds, just people who genuinely wanted to earn my business and make sure I was happy with my purchase.To Chuck, Kyle, and Mike: Thank you for everything! You guys have earned my respect, my business, and this five-star review.If you’re considering purchasing a vehicle from Kramer CDJR, whether you’re local or thousands of miles away like me, I highly recommend giving them an opportunity. They truly know how to take care of their customers!"