A Chat With Auto Magic PDR
What services does your business offer and what makes your business stand out from the competition? We specialize in auto hail damage, ding, and dent repair using advanced techniques to directly restore your car's sheet metal to its original state without using any paint or fillers! This results in the most natural looking, highest quality outcome for your vehicle. We a
re a locally owned and operated business with over 20 years of experience in the automotive industry. We work with all insurance companies for hail damage claims under comprehensive coverage, and offer competitive pricing on all out of pocket repairs to offer you the best value. We back all our work with a lifetime guarantee against any damage reappearance. Our technicians are rigorously trained at the highest standards with state of the art equipment to provide the outstanding results to our customers, all while providing best in class customer service. We are open all year with in house technicians that are with us for life, meaning quality and standards are set high and met every time! What was the inspiration to start or run this business? As Colorado natives, we know the Denver metro area gets severe hailstorms throughout the year, causing extensive surface damage to vehicles which drastically affects their value and appearance. We've brought together the best talent in repair expertise, management, and customer experience to open our specialized repair center to serve the hail and dent removal needs of our community. We’re dedicated to staying open year round and being available to our customers during the off -season as well to repair door dings and dents. What do you love most about your job? The most fulfilling part about working at Auto Magic PDR is getting the opportunity to help facilitate the client through the repair process, making it as easy as possible for them and ending with fantastic results. It is our pleasure seeing our clients completely satisfied. We know your vehicle is an important part of your lifestyle and a significant investment, and we take care of it as if it were one of our own. We go the extra mile to make the process as smooth as possible, from the start of filing a claim, to finishing with a complimentary interior detail and wash. _
What is the best reaction you've ever gotten from a customer? One of our clients had been so satisfied with our work they had decided to leave us a review in our office. Throughout the repair process, we had constant communication and were able to help facilitate special accommodations specialized for our client. When the vehicle was ready, we provided pickup and delivery to and from our facility and stayed after hours in order for the client to pick up their vehicles before the weekend. Our client was so grateful and ended up referring us to a friend that had ended up repairing their vehicle with us as well. We appreciated our client’s referral and gave them a referral cash bonus as a thank you back to them.
