Our Story
As an industry leader, AutoNation is America’s largest and most recognized automotive retailer. With the most J.D. Power Dealer of Excellence honorees in the country and the highest reputation score in public auto retail, AutoNation Associates deliver a Customer experience that you can’t get anywhere else. You can count on AutoNation to take excellent care of you and your vehicle.
Comments
I always have a great experience at AUTONATION and very happy with the services you provide! Still loving my RAV4. Thank You 😁
Outstanding team... Thank you
I just had the best experience at a dealership repair shop I have ever had. I have several cars and have been taking them to this dealership for repairs for some time, but this last one takes the cake. I am a real, repeat customer and not a paid reviewer.
I was assigned to Shawn (Sean? Bearded guy with the very cool engine calling card holder) in the service desk to go over a thumping rattle coming from the back of my car. It is more of a big deal to me than perhaps someone else since I have special needs family members who are very affected by unknown buzzes, squeals, etc.
Shawn/Sean (sorry, I'm trying!) was super kind, understanding and took me seriously. He spent the time trying to fully understand the issue and didn't just grab my keys and go. He made me feel like a valued customer and made my basic issue important enough that I felt like I was his only customer for the day. I initially took my car to Best Buy to get some padding installed to mute the sounds but decided to go with industry trained professionals. I am glad I did.
I have worked in customer service/social media circles for over 30 years, this experience addressed a minor issue to some, but a showstopper to me that was promptly and quickly fixed. This transaction will be memorable enough that I will refer to this when I train my junior customer service agents. Amazon, Chik Fil A and AutoNation = great customer service.
I should add that I have worked with other service managers there and the experience was the same every time. On a different service call I had an issue so unique there was no official fix for it, so the team at AutoNation called in specialists to work with Toyota hand in hand to create a new process. It was VERY involved and took some time to figure out, but they got it done. I highly doubt another repair shop would have gone this extra mile.
Great job, guys!
What an amazing experience with this sales team, very willing to work with customers to make there purchase a reality, thanks to Bill King for making our hour & 40 minute journey a positive experience!
I am so glad I came to your dealership for my car buying needs. You were very polite and attentive to my needs my concerns with costs and the items to which I requested in my next vehicle. I have never owned a Toyota but I feel I will be buying your vehicle from this point on. I have finally accessed all the features within the car and enjoy the attention to detail that you put with the customer in mind. I love it.
Friendly fast paced easy to deal with staff. Worked with us in an emergency situation and got it done as always. 4 th Toyota truck,second from Auto Nation a customer for life and that says a lot!
Bryant was a great help. Explained everything very clearly and helped me find the exact car I wanted. I had the same great experience I had with Leesburg Toyota beck in 1998 when I bought my first rav 4 Highly recommend!
Great customer service. I get my car service on every due date. In and out in a timely manner.
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Came in for an inspection and emissions test without an appointment - my visit to the clean waiting area was short and comfortable - they had me on my way in less than 30 minutes - thanks.
Salek and Bill were great. Couldn’t ask for better customer service. They gave me an incredible deal that I just could not refuse. Extremely happy with my new Tundra. I would highly recommend this dealership to anybody in search of a new Toyota!
We purchased a preowned vehicle and were given great service with no pressure. Our salesman was Sam and Jake helped us with financing. Both young men with professional, helpful and friendly attitudes. A great experience! I highly recommend both of them.
Love my new Supersonic Red Prius XL. Thanks to salesman Kevin Foley for making the entire process easy and enjoyable. Thanks also for taking the time to help me understand all the electronics on the car.
