DealerKnows

DealerKnows Blurring the lines between automotive education and entertainment. In the end, founder Joe Webb states his goal is "to better the culture of car sales".

DealerKnows is an Internet Sales and BDC training firm, founded by automotive industry expert, Joe Webb, that assists dealers in improving online, on the phone, and on the lot. Known to be able to educate while entertaining, DealerKnows consults for dealerships nationwide in three capacities. They offer in-store, hands-on consulting, virtual dealer training, and the industry's first lead managemen

t coaching software. Their focus is to maximize your current investments through email template, process, sales, phone and Internet training as well as improve the technology and vendor utilization in dealerships. Their training and services have shown dealers documented success regarding online presence, appointment metrics, closing ratio and sales volume improvement. The DealerKnows team writes for multiple publications and blogs, are top-rated speakers at several industry conferences, and are known for their comedic videos that highlight dealership opportunities.

Know a car salesperson? This is the perfect gift!Our very own automotive industry expert Joe Webb wrote a book. Not just...
05/29/2026

Know a car salesperson? This is the perfect gift!
Our very own automotive industry expert Joe Webb wrote a book. Not just any book... but a cartoon book. Some might say it is a little too edgy to be called a children's book (and they're right)! It is fun, funny, honest, sarcastic, colorful, and unlike any book about car sales that has ever been invented.
Order Your Copy Today!

Where the Rubber Meets the Road, by Joe Webb, is a wildly inventive yet hilariously colorful tale about a day in the life of car sales at a dealership.

Happy Memorial Day!
05/25/2026

Happy Memorial Day!

With the FTC cracking down on dealers who still play games with their online pricing and in-store customers, this 12 yea...
04/30/2026

With the FTC cracking down on dealers who still play games with their online pricing and in-store customers, this 12 year old video is as relevant as ever.

Joe Webb highlights a common and frustrating occurrence when he parodies a typical call from a dealership Sales Manager to the stores' Internet Director.

How long does it feel though?
02/24/2026

How long does it feel though?

Joe Webb of DealerKnows talks about the sales killer that are microwave minutes.

> - DealerKnews by DealerKnows -
10/20/2025

> - DealerKnews by DealerKnows -

Dealers: Do you have vAuto? What about VinSolutions? If you’re one of the thousands of dealers that do, and realize that your expertise of the solutions, and utilization of them can always improve, then you do not want to miss out on the first joint vAuto VinSolutions Masterclass in Detroit Michig...

10/08/2025
Getting promoted? Ready for a promotion? Then you need to decide what water you intend to be.
08/20/2025

Getting promoted? Ready for a promotion? Then you need to decide what water you intend to be.

Are you getting promoted? Then pick which water you want to become by reading this recommendation from Joe Webb of DealerKnows.

Happy Father's Day from DealerKnows!
06/15/2025

Happy Father's Day from DealerKnows!

Get your hip hop on and center yourself, salespeople.
12/05/2024

Get your hip hop on and center yourself, salespeople.

Joe Webb of DealerKnows shares how to control your emotions as a means to save deals. Regulators, Mount Up!

We appreciate our good friends at the Kintz Group for inviting Bill to record an episode of Car Biz Confidential. In thi...
09/13/2024

We appreciate our good friends at the Kintz Group for inviting Bill to record an episode of Car Biz Confidential. In this episode, Bill and Tim discuss the evolution of internet sales and customer behavior, along with how the industry has had to adapt to new digital demands and customer expectations continuously. Please have a listen and let us know what you think!

Episode · Car Biz Confidential · In this episode, we dive deep into digital sales strategies in the automotive industry with Bill from DealerKnows. With over 20 years of experience, Bill shares his journey from private equity and online car sales in the early 2000s to becoming a full-time consulta...

Address

Lake Mary, FL

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

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