Daimler Coaches North America

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Daimler Coaches North America Welcome to the official Mercedes-Benz Tourrider page by Daimler Coaches North America.

Welcome to the official Facebook profile of Daimler Coaches North America, excluside dealer of the Mercedes-Benz Tourrider. Designed and built in Hoşdere, Turkey, at a facility built solely for the production of the Mercedes-Benz Tourrider, the Tourrider is the newest Daimler Coaches North America offering. True to the principle of “Mercedes-Benz quality,” the Tourrider raises the bar in the coach industry for manufacturing quality, equipment, features, and advanced technologies. Without compromise on safety or design, the Mercedes-Benz Tourrider embodies efficiency and elegance, and offers both driver and passengers comfort, safety, and a pleasant journey. With over 100 years of experience in the coach manufacturing industry, our two coaches - the Tourrider Business and Tourrider Premium advance and inspire industry expectations, while a continent-wide service network keeps our partners and passengers moving forward. Discover what sets the Tourrider apart at https://www.mercedes-benz-bus.com.

Our headquarters sits in Jacksonville, where I-95 meets Pritchard Rd, and our service center list across North America k...
10/12/2026

Our headquarters sits in Jacksonville, where I-95 meets Pritchard Rd, and our service center list across North America keeps growing.

Find your nearest service center or come visit us in Jacksonville: https://tourrider.info/service-partners

This is the parts warehouse at our Jacksonville headquarters, where James and his team support vehicle deliveries, Pre-D...
10/09/2026

This is the parts warehouse at our Jacksonville headquarters, where James and his team support vehicle deliveries, Pre-Delivery Inspections, and customer orders. Every shelf, bin, and pallet plays a role in helping deliver the support our customers count on.

10/07/2026

"It's not just about what my team can do or your team can do, but, more importantly, what our teams can do together."
— Alex Van Gorder, Field Engineer

These are just a few of the people behind Mercedes-Benz Tourrider. Together with our customers, operators, technicians, drivers, and partners, they're what makes us

10/02/2026

"We have a lot of experience worldwide." Till Oberworder, CEO of Daimler Buses, discusses how Daimler's 125 years of experience in the world of vehicles impacts the North American motorcoach market.

Before a Mercedes-Benz Tourrider leaves Jacksonville, every system is inspected and confirmed by a trained PDI technicia...
09/29/2026

Before a Mercedes-Benz Tourrider leaves Jacksonville, every system is inspected and confirmed by a trained PDI technician. When an operator takes delivery, the coach has been through every check by the team that knows it best. That preparation sets operators up for success for every mile ahead.

When operators evaluate a new coach platform, service access is one of the first things they ask about. Daimler Coaches ...
09/25/2026

When operators evaluate a new coach platform, service access is one of the first things they ask about.

Daimler Coaches North America created a dedicated Aftermarket Network Development team to expand its authorized service partner network nationwide, supported by the Parts Shop, a 24/7 technical support hotline, and mobile service vans already operating in multiple states.

Explore our service and support network: https://tourrider.info/service-partners

The 24/7 technical support hotline is staffed every day of the year. Ron Cochran, one of the Support experts behind it, ...
09/21/2026

The 24/7 technical support hotline is staffed every day of the year.

Ron Cochran, one of the Support experts behind it, is a familiar name to operators across the motorcoach industry.

Ron and the team can walk operators through diagnostics, coordinate with the nearest authorized service partner, provide support with parts, or dispatch mobile service. Behind them is a growing network of service partners across North America, all equipped to work on the Mercedes-Benz Tourrider.

Need support? Contact us here::
https://tourrider.info/customer-support

When an operator needs a part mid-season, speed matters. Daimler Coaches North America's Parts operation is built around...
09/18/2026

When an operator needs a part mid-season, speed matters. Daimler Coaches North America's Parts operation is built around a coach-dedicated warehouse, the Parts Shop for online ordering, and expert support from specialists who know the Tourrider and can confirm the right part on the first call.

Identify the part, confirm availability, place the order. Move without delays.

Reach out to us for parts support at [email protected]

Customers from across the country came to Jacksonville this month to visit our Tourrider Academy for four days of hands-...
09/16/2026

Customers from across the country came to Jacksonville this month to visit our Tourrider Academy for four days of hands-on and classroom training on Tourrider's advanced systems, including troubleshooting techniques that help keep coaches running.

Training also happens at operator locations and online, wherever it works best for your fleet.

Training resources athttps://www.tourrider.info/

Congratulations to Dan Milam on his new role as Training & Documentation Manager for Daimler Coaches North America. Swip...
09/14/2026

Congratulations to Dan Milam on his new role as Training & Documentation Manager for Daimler Coaches North America.

Swipe through to see his path with the Tourrider family.

Address

7215 Jones Branch Circle
Jacksonville, FL
32219

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