Werner’s Import Automotive

09/18/2026

𝐖𝐡𝐲 "𝐏𝐞𝐨𝐩𝐥𝐞 𝐅𝐢𝐫𝐬𝐭" 𝐃𝐫𝐢𝐯𝐞𝐬 𝐄𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐖𝐞 𝐃𝐨 🚙
Great automotive repair isn't just about wrenches, parts, and diagnostic tools—it's about the hands that hold them. At Werner's Import Automotive, one of our founding core values is simple but powerful: People First.
We firmly believe that how we treat our team directly impacts how they treat you and your vehicle. The automotive industry can be demanding, which is why we have worked hard to build a shop culture that prioritizes the well-being, growth, and happiness of our employees.
𝐖𝐡𝐲 "𝐏𝐞𝐨𝐩𝐥𝐞 𝐅𝐢𝐫𝐬𝐭" 𝐃𝐫𝐢𝐯𝐞𝐬 𝐄𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐖𝐞 𝐃𝐨
• 𝑽𝒂𝒍𝒖𝒊𝒏𝒈 𝑾𝒐𝒓𝒌-𝑳𝒊𝒇𝒆 𝑩𝒂𝒍𝒂𝒏𝒄𝒆: Our technicians and support staff have families and lives outside the shop. We respect their time so they come to work energized, focused, and ready to help.
• 𝑪𝒐𝒏𝒕𝒊𝒏𝒖𝒐𝒖𝒔 𝑮𝒓𝒐𝒘𝒕𝒉: We invest in our team's ongoing training and development so they feel confident, empowered, and fulfilled in their careers.
• 𝑨 𝑪𝒖𝒍𝒕𝒖𝒓𝒆 𝒐𝒇 𝑹𝒆𝒔𝒑𝒆𝒄𝒕: Every voice in our shop matters. When our team feels heard and valued, it creates a welcoming, positive environment that you can feel the moment you walk through our front doors.

"𝘛𝘢𝘬𝘪𝘯𝘨 𝘤𝘢𝘳𝘦 𝘰𝘧 𝘰𝘶𝘳 𝘦𝘮𝘱𝘭𝘰𝘺𝘦𝘦𝘴 𝘪𝘴𝘯'𝘵 𝘫𝘶𝘴𝘵 𝘵𝘩𝘦 𝘳𝘪𝘨𝘩𝘵 𝘵𝘩𝘪𝘯𝘨 𝘵𝘰 𝘥𝘰; 𝘪𝘵’𝘴 𝘵𝘩𝘦 𝘴𝘦𝘤𝘳𝘦𝘵 𝘵𝘰 𝘱𝘳𝘰𝘷𝘪𝘥𝘪𝘯𝘨 𝘵𝘰𝘱-𝘵𝘪𝘦𝘳 𝘴𝘦𝘳𝘷𝘪𝘤𝘦."

When our team is motivated and supported, they do their absolute best work. For our customers, that translates directly into meticulous attention to detail, honest communication, and the exceptional value you’ve come to expect from us.
Thank you for supporting a local business that believes in putting people—both our incredible staff and our amazing community—above all else!

09/16/2026

𝒀𝒐𝒖𝒓 𝑰𝒎𝒑𝒐𝒓𝒕 𝑫𝒆𝒔𝒆𝒓𝒗𝒆𝒔 𝒕𝒉𝒆 𝑩𝒆𝒔𝒕. 𝒀𝒐𝒖 𝑫𝒆𝒔𝒆𝒓𝒗𝒆 𝑯𝒐𝒏𝒆𝒔𝒕 𝑨𝒏𝒔𝒘𝒆𝒓𝒔. 🚗💨

At Werner's Import Automotive we know that handing over the keys to your vehicle can be stressful. That’s why we’ve built our business on two unbreakable pillars: uncompromising quality and crystal-clear communication.

When you bring your car to us, you aren't just getting a quick fix. You are getting a dedicated team that treats your vehicle like our own. We take the time to explain exactly what your car needs (and what it doesn't), ensuring you are completely in the loop before any work begins. No confusing jargon, no surprise fees—just honest, straightforward advice.

As a proud local business, serving the Indianola,Iowa Community is our greatest privilege. We are committed to providing you with dealership-level expertise without the dealership price tag.

𝐇𝐞𝐫𝐞 𝐢𝐬 𝐰𝐡𝐚𝐭 𝐲𝐨𝐮 𝐜𝐚𝐧 𝐚𝐥𝐰𝐚𝐲𝐬 𝐞𝐱𝐩𝐞𝐜𝐭 𝐟𝐫𝐨𝐦 𝐮𝐬:

𝑻𝒐𝒑-𝑻𝒊𝒆𝒓 𝑸𝒖𝒂𝒍𝒊𝒕𝒚: Precision repairs using the right parts for your specific import.
𝑻𝒓𝒂𝒏𝒔𝒑𝒂𝒓𝒆𝒏𝒕 𝑪𝒐𝒎𝒎𝒖𝒏𝒊𝒄𝒂𝒕𝒊𝒐𝒏: Step-by-step updates so you can make informed decisions.
𝑼𝒏𝒃𝒆𝒂𝒕𝒂𝒃𝒍𝒆 𝑽𝒂𝒍𝒖𝒆: Expert service designed to extend the life of your vehicle and save you money in the long run.

Thank you for trusting us to keep you safe on the road. Whether you are due for routine maintenance or need a major repair, we are here to help!

Give us a call, pop on our website, or stop by the shop today to schedule your next appointment.

09/16/2026

Incredible job! The team is taking a moment to appreciate Ethan’s freshly rebuilt VW Tiguan engine. Well done!

09/16/2026

"𝑯𝒂𝒅 𝒂 𝒈𝒓𝒆𝒂𝒕 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒘𝒊𝒕𝒉 𝑾𝒆𝒓𝒏𝒆𝒓𝒔 𝑬𝒍𝒊𝒕𝒆 𝑨𝒖𝒕𝒐! 𝑴𝒚 𝒗𝒂𝒏 𝒃𝒓𝒐𝒌𝒆 𝒅𝒐𝒘𝒏 𝒘𝒊𝒕𝒉 𝒕𝒉𝒆 𝒕𝒓𝒂𝒏𝒔𝒎𝒊𝒔𝒔𝒊𝒐𝒏 𝒂𝒄𝒕𝒊𝒏𝒈 𝒖𝒑 𝒐𝒏 𝒎𝒆 𝒋𝒖𝒔𝒕 𝒃𝒆𝒇𝒐𝒓𝒆 𝒄𝒍𝒐𝒔𝒊𝒏𝒈 𝒕𝒊𝒎𝒆 𝒐𝒏 𝒕𝒉𝒆 3𝒓𝒅 𝒐𝒇 𝑱𝒖𝒍𝒚. 𝑰 𝒅𝒊𝒅𝒏'𝒕 𝒉𝒂𝒗𝒆 𝒂𝒏𝒚𝒘𝒉𝒆𝒓𝒆 𝒍𝒐𝒄𝒂𝒍𝒍𝒚 𝒕𝒉𝒂𝒕 𝒘𝒐𝒖𝒍𝒅 𝒘𝒐𝒓𝒌 𝒐𝒏 𝒂 𝑯𝒐𝒏𝒅𝒂 𝒂𝒏𝒅 𝑰 𝒘𝒂𝒔 𝒔𝒕𝒖𝒄𝒌 𝒐𝒏 𝒕𝒉𝒆 𝒔𝒊𝒅𝒆 𝒐𝒇 𝒕𝒉𝒆 𝒓𝒐𝒂𝒅 𝒘𝒐𝒏𝒅𝒆𝒓𝒊𝒏𝒈 𝒘𝒉𝒂𝒕 𝒊 𝒘𝒂𝒔 𝒈𝒐𝒊𝒏𝒈 𝒕𝒐 𝒅𝒐. 𝑳𝒖𝒄𝒌𝒊𝒍𝒚 𝑰 𝒘𝒂𝒔 𝒓𝒆𝒇𝒆𝒓𝒓𝒆𝒅 𝒕𝒐 𝑾𝒆𝒓𝒏𝒆𝒓𝒔. 𝑻𝒉𝒆𝒚 𝒘𝒆𝒓𝒆 𝒔𝒐 𝒉𝒆𝒍𝒑𝒇𝒖𝒍! 𝑻𝒉𝒆𝒚 𝒔𝒆𝒕 𝒎𝒆 𝒖𝒑 𝒘𝒊𝒕𝒉 𝒂 𝒕𝒐𝒘𝒊𝒏𝒈 𝒄𝒐𝒎𝒑𝒂𝒏𝒚 𝒄𝒍𝒐𝒔𝒆 𝒕𝒐 𝒕𝒉𝒆𝒎 𝒂𝒏𝒅 𝒈𝒐𝒕 𝒎𝒚 𝒗𝒂𝒏 𝒕𝒉𝒂𝒕 𝒏𝒊𝒈𝒉𝒕. 𝑻𝒉𝒆𝒚 𝒍𝒐𝒐𝒌𝒆𝒅 𝒂𝒕 𝒊𝒕 𝒕𝒉𝒆 𝒇𝒊𝒓𝒔𝒕 𝒐𝒇 𝒕𝒉𝒆 𝒘𝒆𝒆𝒌 𝒂𝒏𝒅 𝒉𝒂𝒅 𝒎𝒆 𝒃𝒂𝒄𝒌 𝒐𝒏 𝒕𝒉𝒆 𝒓𝒐𝒂𝒅 𝒊𝒏 𝒋𝒖𝒔𝒕 𝒂 𝒇𝒆𝒘 𝒅𝒂𝒚𝒔. 𝑻𝒉𝒆𝒚 𝒅𝒊𝒅𝒏'𝒕 𝒌𝒏𝒐𝒘 𝒎𝒆 𝒂𝒕 𝒂𝒍𝒍 𝒂𝒔 𝑰'𝒎 𝒏𝒐𝒕 𝒇𝒓𝒐𝒎 𝒕𝒉𝒂𝒕 𝒂𝒓𝒆𝒂 𝒃𝒖𝒕 𝒕𝒉𝒆𝒚 𝒕𝒓𝒆𝒂𝒕𝒆𝒅 𝒎𝒆 𝒍𝒊𝒌𝒆 𝒇𝒂𝒎𝒊𝒍𝒚 𝒂𝒏𝒅 𝒄𝒐𝒖𝒍𝒅𝒏'𝒕 𝒉𝒂𝒗𝒆 𝒉𝒂𝒅 𝒂𝒏𝒚 𝒃𝒆𝒕𝒕𝒆𝒓 𝒔𝒆𝒓𝒗𝒊𝒄𝒆. 𝑻𝒉𝒂𝒏𝒌𝒔 𝒂𝒈𝒂𝒊𝒏!"
~𝑪𝒉𝒂𝒔𝒆 𝑩𝒍𝒂𝒛𝒆𝒌

Thank you so much for taking the time to share your story! Breaking down on the side of the road right before the 4th of July weekend—especially when you’re out of town—is incredibly stressful, and we are so glad we could help turn that situation around for you.

Getting your Honda towed safely that night and back on the road quickly was our top priority. Treating people like family is exactly what we strive for every day at Werners Elite Auto, whether you've lived down the street for years or are just passing through.

Thank you for trusting us with your van when you were in a tough spot. We wish you safe travels and smooth driving on all your future trips!

09/03/2026

As we approach the Labor Day weekend, we want to take a moment to celebrate the incredible people behind the scenes here at Werner’s Import Automotive. Their hard work, creativity, and daily dedication are what make everything we do possible.

To show our appreciation and ensure our staff gets some well-deserved time to truly recharge, we are extending the holiday!

Our Holiday Schedule:

Closed: This Friday and Monday
Reopening: Tuesday, fully refreshed and ready to go

We are encouraging our entire team to unplug completely, ignore their inboxes, and enjoy a four-day weekend with their friends and family. If you need assistance, please drop us a message, and we will get back to you as soon as we return.

To our community, and especially to those keeping essential services running through the holiday, thank you for all that you do.
Wishing you all a safe, relaxing, and wonderful extra-long weekend! ✨

08/27/2026

We are looking for an Automotive Service Advisor. The Automotive Service Advisor is the primary point of contact for customers bringing their vehicles in for maintenance and repair. This role requires a blend of exceptional customer service, technical knowledge, and sales skills. The Service Advisor is responsible for greeting customers, listening to their concerns, accurately documenting vehicle issues, and recommending appropriate services and repairs. They act as a liaison between the customer and the service technicians, ensuring a smooth and transparent process from vehicle drop-off to pickup.

If this sounds like a position you’d enjoy, we encourage you to apply.

The Automotive Service Advisor is the primary point of contact for customers bringing their vehicles in for maintenance and repair. This role requires a blend

08/25/2026

I learned a new term today. Sealioning: A form of manipulation where someone pursues people with relentless, disingenuous requests for evidence or answers, masking their harassment as a sincere desire to learn.

As a business owner, customer satisfaction is of utmost importance. We go above and beyond to take care of our clients and it shows in everything we do. That said, what I will not tolerate is someone with a manipulative strategy to win by wearing me down. They are banking on the fact that I will eventually get so exhausted by the repetition that I will give them the answer they want just to make it stop.

Well Mr. Try again. You just got yourself fired. We do not tolerate bullies.

08/07/2026

"𝐼𝑡'𝑠 4:30𝑝𝑚 - 𝑡ℎ𝑒𝑦 𝑐𝑙𝑜𝑠𝑒 𝑎𝑡 5𝑝𝑚 - 𝑎𝑛𝑑 𝑚𝑦 𝐴𝑢𝑑𝑖 𝑏𝑎𝑡𝑡𝑒𝑟𝑦 𝑖𝑠 𝐷-𝐸-𝐴-𝐷. 𝐼'𝑑 𝑏𝑒𝑒𝑛 𝑜𝑛 ℎ𝑜𝑙𝑑 𝑤𝑖𝑡ℎ 𝑡ℎ𝑒 𝐴𝑢𝑑𝑖 𝑑𝑒𝑎𝑙𝑒𝑟 40 𝑚𝑖𝑛𝑢𝑡𝑒𝑠 𝑎𝑤𝑎𝑦 𝑓𝑜𝑟 5+ 𝑚𝑖𝑛𝑢𝑡𝑒𝑠 𝑎𝑛𝑑 𝑟𝑒𝑚𝑒𝑚𝑏𝑒𝑟𝑒𝑑 𝑊𝑒𝑟𝑛𝑒𝑟'𝑠 𝑖𝑠 𝑟𝑖𝑔ℎ𝑡 ℎ𝑒𝑟𝑒 𝑖𝑛 𝑡𝑜𝑤𝑛. 𝐼 𝑐𝑎𝑙𝑙𝑒𝑑 𝑎𝑛𝑑 𝑡ℎ𝑒𝑦 𝑤𝑒𝑟𝑒 𝑎𝑏𝑙𝑒 𝑡𝑜 𝑐𝑜𝑛𝑓𝑖𝑟𝑚 𝑡ℎ𝑒𝑦 ℎ𝑎𝑑 𝑡ℎ𝑒 𝑏𝑎𝑡𝑡𝑒𝑟𝑦 𝐼 𝑛𝑒𝑒𝑑𝑒𝑑 𝑖𝑛 𝑠𝑡𝑜𝑐𝑘 𝑎𝑛𝑑 𝑤𝑜𝑢𝑙𝑑 𝑤𝑜𝑟𝑘 𝑚𝑒 𝑖𝑛 𝑡𝑜𝑑𝑎𝑦. 𝐼 𝑑𝑟𝑜𝑣𝑒 𝑖𝑚𝑚𝑒𝑑𝑖𝑎𝑡𝑒𝑙𝑦 𝑡ℎ𝑒𝑟𝑒 (𝑎𝑓𝑡𝑒𝑟 𝑎 𝑗𝑢𝑚𝑝 𝑠𝑡𝑎𝑟𝑡) 𝑎𝑛𝑑 𝑡ℎ𝑒𝑦 𝑔𝑎𝑣𝑒 𝑚𝑒 𝑎 𝑐𝑜𝑚𝑓𝑜𝑟𝑡𝑎𝑏𝑙𝑒 𝑝𝑙𝑎𝑐𝑒 𝑡𝑜 𝑠𝑖𝑡 𝑎𝑛𝑑 𝑤𝑎𝑖𝑡 𝑤ℎ𝑖𝑙𝑒 𝑡ℎ𝑒𝑦 𝑠𝑡𝑎𝑦𝑒𝑑 𝑙𝑎𝑡𝑒 𝑎𝑛𝑑 𝑡𝑜𝑜𝑘 𝑐𝑎𝑟𝑒 𝑜𝑓 𝑚𝑦 𝑏𝑎𝑡𝑡𝑒𝑟𝑦 𝑎𝑛𝑑 𝑔𝑜𝑡 𝑚𝑒 𝑜𝑛 𝑚𝑦 𝑤𝑎𝑦 𝑎𝑔𝑎𝑖𝑛 𝑎𝑡 𝑎 𝑣𝑒𝑟𝑦 𝑓𝑎𝑖𝑟 𝑝𝑟𝑖𝑐𝑒.
𝐼'𝑚 𝑡ℎ𝑟𝑖𝑙𝑙𝑒𝑑 𝑡𝑜 𝑓𝑖𝑛𝑑 𝑎 𝑐𝑜𝑚𝑝𝑒𝑡𝑒𝑛𝑡 𝑎𝑛𝑑 𝑐𝑎𝑟𝑖𝑛𝑔 𝑙𝑜𝑐𝑎𝑙 𝑠𝑒𝑟𝑣𝑖𝑐𝑒 𝑐𝑒𝑛𝑡𝑒𝑟 𝑓𝑜𝑟 𝑚𝑦 𝑓𝑜𝑟𝑒𝑖𝑔𝑛 𝑐𝑎𝑟.
𝐼 𝑐𝑎𝑚𝑒 - 𝑡ℎ𝑒𝑦 𝑠𝑒𝑟𝑣𝑒𝑑 - 𝐼 𝑏𝑜𝑢𝑔ℎ𝑡 𝑡ℎ𝑒 𝑡-𝑠ℎ𝑖𝑟𝑡!!!"
~𝐽𝑜𝑙𝑒𝑛𝑒 𝐿𝑎𝑛𝑖𝑛𝑔

Wow, thank you so much for this incredible review! We know how stressful a dead battery can be—especially right at the end of the day—so we are thrilled we could get you sorted out and back on the road safely. Taking care of local European car owners right here in town is exactly what we love to do. We truly appreciate your business, and we love that you're rocking the Werner's gear now! Thank you for joining the family!"

08/06/2026

🔧 𝑾𝒆𝒊𝒓𝒅 𝑵𝒐𝒊𝒔𝒆 𝑾𝒆𝒅𝒏𝒆𝒔𝒅𝒂𝒚: 𝑻𝒉𝒆 𝑹𝒆𝒗𝒆𝒂𝒍!

Welcome back to another edition of Weird Noise Wednesday! This week, we investigated a 2020 Mercedes-Benz GLC 300 with 50,000 miles that came into the shop.

𝑻𝒉𝒆 𝑺𝒚𝒎𝒑𝒕𝒐𝒎𝒔:

A mysterious clanking noise coming from the undercarriage.
A noticeable "pull" when hitting the brakes.

𝑻𝒉𝒆 𝑫𝒊𝒂𝒈𝒏𝒐𝒔𝒊𝒔:
Once we got the car up in the air and started tracing the sound, the culprit was clear as day: lloose hardware on the lower control arm (specifically, the forward control arm link).

𝑾𝒉𝒚 𝒊𝒕 𝑴𝒂𝒕𝒕𝒆𝒓𝒔:
We don't see this one too often, but it's a massive deal. Here is exactly what happens when that hardware is left loose:

𝑨𝒍𝒊𝒈𝒏𝒎𝒆𝒏𝒕 𝑰𝒔𝒔𝒖𝒆𝒔: Hitting the brakes throws the suspension completely out of alignment, causing the vehicle to yank to one side.

𝑴𝒂𝒋𝒐𝒓 𝑺𝒂𝒇𝒆𝒕𝒚 𝑯𝒂𝒛𝒂𝒓𝒅: If that nut were to vibrate loose and fall off completely while driving, it would be a catastrophic safety risk.

If your guess was a loose lower control arm bolt, you absolutely nailed it! Great job to everyone who played along and figured this one out.

Make sure to get those weird clunks and rattles checked out by a professional, and we will see you next time! 🚗💨

08/05/2026

Weird Noise Wednesday: The "Slight" Rattle 🚗🔧

Welcome to another Weird Noise Wednesday! Today's feature is a 2020 Mercedes-Benz GLC300 that found its way onto the shop lift.

The customer brought the car in and reported the following issues:

The vehicle pulls to the left when the brakes are applied.
There is a "slight rattle noise" when driving over bumps.

Drop your guesses below👇