06/27/2026
I did copy and paste this but very well said.
WHEN CUSTOMERS QUESTIONS YOUR PRICES
FOR A EMERGENCY POLICE 🚔 TOW
“
All you did was tow it a few miles.
Why does it cost so much?”
It’s a question towing companies hear all the time after police directed emergency towing.
The answer is simple: you’re not paying for the few miles your vehicle traveled.
You’re paying for the emergency response system that made it possible for help to arrive when you needed it.
Not scheduled, not tomorrow, not when we can fit it in, but right now immediate response.
Like EMS and the fire department, towing companies are expected to respond 24 hours a day, 365 days a year—often within 20-35 minutes of being called by law enforcement.
That means maintaining trained operators, dispatch systems, insurance, storage facilities, and hundreds of thousands (sometimes millions) of dollars in specialized equipment ready to roll at a moment’s notice.
Here’s the difference…
Police departments are funded.
Fire departments are funded.
EMS receives public funding, grants, or municipal support.
Emergency towing companies receive none.
In fact, we may be the only emergency service expected to maintain around-the-clock readiness without taxpayer funding.
Even more challenging, approximately 40% of our police-requested services ultimately go unpaid.
Yet when the phone rings at 2:00 AM, during all types of bad weather after a serious crash, or when a roadway needs cleared for public safety, we’re still expected to respond immediately.
And we do.
The invoice isn’t paying for a few miles of towing.
It’s paying for the trucks, equipment, facilities, insurance, training, and people standing by 24/7, ready to respond when nobody else can.
That’s the true cost of emergency towing
