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Gillman Honda Houston

Gillman Honda Houston Gillman Honda Houston is proud to serve Houston, TX with the newest Honda cars, trucks, SUVs and minivans. We are offering free home pick-up and delivery.

During the current COVID-19 times, Gillman Honda Houston is open for your sales and service needs. We are here to assist you with your transportation needs. We also provide auto repair services to help keep your current vehicle running.

Payment Options:   Amex Cash Discover Mastercard Visa

Operating as usual

The Certified Dream Deal Sales Event is happening now!  Get 0.99% APR financing for 24-60 months for well-qualified buye...
12/20/2022

The Certified Dream Deal Sales Event is happening now! Get 0.99% APR financing for 24-60 months for well-qualified buyers on Honda HondaTrue Certified+ or HondaTrue Certified 2017 โ€“ 2022 Accord and CR-V Certified Pre-Owned Vehicles (HCPV). Now through January 2, 2023.

Shop now ๐Ÿ‘‰ http://ow.ly/UecJ50M2vMf

Let's  on Texas roadways!  โš ๏ธThe last deathless day on a Texas roadway was in 2000.  That's over 20 years ago!  We can h...
12/17/2022

Let's on Texas roadways! โš ๏ธ

The last deathless day on a Texas roadway was in 2000. That's over 20 years ago! We can help keep our roads and fellow drivers safe. ๐Ÿ˜ฎ

Let's help end daily deaths on our Texas roadways! ๐Ÿ”š

We're celebrating BIG this season during the Happy Honda Days! ๐ŸŽYou can get behind the wheel of a new 2022 Honda Ridgeli...
12/15/2022

We're celebrating BIG this season during the Happy Honda Days! ๐ŸŽ

You can get behind the wheel of a new 2022 Honda Ridgeline OR Pilot with APR financing as low as 1.9% for 36 months!

Shop now โžก๏ธ http://ow.ly/PMh850M2B1w

Need a REALLY, REALLY special gift for someone? ๐ŸŽ Park this  Honda Civic Type R under the tree! ๐ŸŽ„
12/13/2022

Need a REALLY, REALLY special gift for someone? ๐ŸŽ Park this Honda Civic Type R under the tree! ๐ŸŽ„

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Twelfth day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF Knit Bea...
12/12/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Twelfth day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF Knit Beanie Hatsโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/OvqH50LL2Qr

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Eleventh day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF Assorte...
12/11/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Eleventh day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF Assorted Men's & Women's socksโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/TXGp50LL2eV

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Tenth day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF Assorted T...
12/10/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Tenth day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF Assorted Trucker Hatsโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/3xlZ50LKY2u

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Ninth day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF a Neoprene...
12/09/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Ninth day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF a Neoprene Toteโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/kxxc50LKXUN

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Eighth day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF a Flask S...
12/08/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Eighth day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF a Flask Setโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/Ej7F50LIFo8

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Seventh day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF a Fleece...
12/07/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Seventh day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF a Fleece Blanketโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/jFJU50LIoBM

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Sixth day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF an RTIC Tu...
12/06/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Sixth day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF an RTIC Tumblerโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/pZyu50LIovE

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Fifth day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF a Hooded J...
12/05/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Fifth day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF a Hooded Jacketโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/MoQH50LInK8

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Fourth day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF a Duffle ...
12/04/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Fourth day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF a Duffle Bagโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/QJTC50LHwij

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Third day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF a Grooming...
12/03/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Third day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF a Grooming Kitโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/hkQ650LInrN

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the Second day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF a Tactica...
12/02/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the Second day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF a Tactical Bagโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/Nzoq50LIitv

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„๐ŸŽต On the First day of Gifting, Gillman gave to me...๐ŸŽตโญ10% OFF a Picnic G...
12/01/2022

๐ŸŽ„12 Days of Gifting with the Gillman Gift Shop!๐ŸŽ„
๐ŸŽต On the First day of Gifting, Gillman gave to me...๐ŸŽต

โญ10% OFF a Picnic Grilling Setโญ

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/eco150LIhqe

๐ŸŽ„We are kicking off the Holidays with 12 Days of Gifting!๐ŸŽ„  ๐Ÿ“… Check back daily for the deal of the day at the Gillman Gi...
11/30/2022

๐ŸŽ„We are kicking off the Holidays with 12 Days of Gifting!๐ŸŽ„

๐Ÿ“… Check back daily for the deal of the day at the Gillman Gift Shop. Maybe it's something on your wishlist or just the gift you were looking for!! The 12 Days of Gifting starts tomorrow, December 1, 2022. Don't miss it! ๐Ÿ‘

๐ŸŽ…Use code: HOLIDAY
๐ŸŽ Shop now -- http://ow.ly/5CFY50LHyK1

Thereโ€™s a Honda for every holiday journey during Happy Honda Days. ๐ŸŽ… Make holiday memories in a new Honda! ๐ŸŽShop online ...
11/29/2022

Thereโ€™s a Honda for every holiday journey during Happy Honda Days. ๐ŸŽ… Make holiday memories in a new Honda! ๐ŸŽ

Shop online ๐Ÿ‘‰ http://ow.ly/ieJG50LMqxY

๐Ÿ’ปCYBER MONDAY SALE๐Ÿ’ป Last chance for super deals at the Gillman Gift Shop!โšก20% OFF SITEWIDE โšก๐ŸŽ Use code: CYBER20Shop now ...
11/28/2022

๐Ÿ’ปCYBER MONDAY SALE๐Ÿ’ป Last chance for super deals at the Gillman Gift Shop!

โšก20% OFF SITEWIDE โšก

๐ŸŽ Use code: CYBER20
Shop now --> http://ow.ly/q2m050Ly1Yt

๐Ÿ’ปCYBER MONDAY SALE๐Ÿ’ป๐Ÿ’กNeed a gift for someone? ๐Ÿ‘€ Look no further!  From apparel to travel to his and her accessories, we'v...
11/28/2022

๐Ÿ’ปCYBER MONDAY SALE๐Ÿ’ป

๐Ÿ’กNeed a gift for someone? ๐Ÿ‘€ Look no further! From apparel to travel to his and her accessories, we've got you covered at the Gillman Gift Shop! ๐Ÿ‘œ๐Ÿ‘š We even have something for your furry friends! ๐Ÿถ

โšก20% OFF SITEWIDE โšก

๐ŸŽ Use code: CYBER20
Visit www.gillmangiftshop.com to shop now!

Join us to help raise awareness and support the TxDOTโ€™s  campaign.โš ๏ธMost crashes and fatalities are preventable and caus...
11/26/2022

Join us to help raise awareness and support the TxDOTโ€™s campaign.โš ๏ธ

Most crashes and fatalities are preventable and caused by things such as speeding, drunk driving and distracted driving. Everyone has a responsibility to keep our roads and fellow drivers safe. ๐Ÿบ ๐Ÿ“ฑ๐Ÿšธ

Let's do our part to help end the 21 years of daily deaths on our Texas roadways! ๐Ÿšง

11/25/2022

โ›”STOP!โ›”
๐Ÿ”ฅThe Red Hot Buy Back Event is happening now!๐Ÿ”ฅ
๐Ÿš—We are ready to appraise your vehicle and give you top dollar!๐Ÿ’ฒ Come by Friday and Saturday to see what your car is worth! ๐Ÿ’ต

๐Ÿ’ธLearn More: http://ow.ly/3Jm450Lm8ro

๐Ÿ‚๐ŸHappy Thanksgiving from our family to yours! ๐Ÿ‚๐ŸWe will be closed for business today for Thanksgiving but will be open ...
11/24/2022

๐Ÿ‚๐ŸHappy Thanksgiving from our family to yours! ๐Ÿ‚๐Ÿ

We will be closed for business today for Thanksgiving but will be open Friday. We hope you stop by Friday and Saturday during our Red Hot Buy Back Event!

๐Ÿ‘‰Learn More: http://ow.ly/3bxO50LhQWn

โญTHIS WEEKENDโญThe weather may be cooling down, but the buy-back deals are heating up!๐Ÿ”ฅ Get top-dollar for your trade and...
11/21/2022

โญTHIS WEEKENDโญ

The weather may be cooling down, but the buy-back deals are heating up!๐Ÿ”ฅ Get top-dollar for your trade and drive off in a brand-new ride!๐Ÿ’ธ Start your appraisal online and receive an instant cash quote today.๐Ÿคฉ

๐Ÿ’ฐStart Now: http://ow.ly/EbcY50LgZa7

We got together to celebrate Thanksgiving a little early! ๐Ÿ‘ Our employees enjoyed a great Thanksgiving lunch today! ๐Ÿฆƒ We...
11/18/2022

We got together to celebrate Thanksgiving a little early! ๐Ÿ‘ Our employees enjoyed a great Thanksgiving lunch today! ๐Ÿฆƒ
We love getting the chance to celebrate with our co-workers during this festive holiday season.๐Ÿ

How do you turn a regular trip into an amazing journey? ๐Ÿ—บ  You go in a Honda Pilot! ๐Ÿ”  Get APR financing as low as 1.9% ...
11/15/2022

How do you turn a regular trip into an amazing journey? ๐Ÿ—บ You go in a Honda Pilot! ๐Ÿ”

Get APR financing as low as 1.9% on a 2022 Honda Pilot!

Shop now: http://ow.ly/n0Rs50LBw7K

๐Ÿ”ฅHOT OFF THE PRESS!๐Ÿ”ฅ We received the Top Workplaces award from the Houston Chronicle again for 2022!  We couldn't be mor...
11/13/2022

๐Ÿ”ฅHOT OFF THE PRESS!๐Ÿ”ฅ We received the Top Workplaces award from the Houston Chronicle again for 2022! We couldn't be more proud to be one of the elite Top Workplaces in Houston.๐Ÿ“ฐ

โœ”๏ธIf you would like to work with a great team and for a Top Workplaces company, send your resume to: [email protected]

Today marks the anniversary that at least one person has died on Texas roads since November 7, 2000. ๐Ÿ“… We support and sh...
11/07/2022
PSA: 30

Today marks the anniversary that at least one person has died on Texas roads since November 7, 2000. ๐Ÿ“… We support and share TxDOTโ€™s campaign to remind everyone that loved ones- parents, spouses, children and friends- have died in a crash in Texas in the last 20 years. ๐Ÿ‘ช

When you drive, stay focused, obey laws and drive responsibly to help of daily deaths on Texas roads. We can all do this together! ๐Ÿ’ช

http://ow.ly/8UQM50KLJyc

Nov. 7, 2000 marks a grim anniversary for Texas. It was the last deathless day on Texas roads. Every day since then, at least one person has died. Please wat...

11/02/2022

Can't find the new Honda you want? ๐Ÿคทโ€โ™‚๏ธ Consider a like-new Certified Pre-owned Honda. You get the perks of having a new car without the price tag! ๐Ÿ‘

Shop Certified Pre-owned โžก๏ธ http://ow.ly/FAbj50Lm6oB

๐Ÿฆ‡๐Ÿ•ธ๏ธ๐ŸŽƒHave a safe and Happy Halloween!๐ŸŽƒ๐Ÿ•ธ๏ธ๐Ÿฆ‡
10/31/2022

๐Ÿฆ‡๐Ÿ•ธ๏ธ๐ŸŽƒHave a safe and Happy Halloween!๐ŸŽƒ๐Ÿ•ธ๏ธ๐Ÿฆ‡

Join us in supporting the TxDOTโ€™s  campaign to raise awareness on road safety.  Most crashes and fatalities are preventa...
10/29/2022

Join us in supporting the TxDOTโ€™s campaign to raise awareness on road safety. Most crashes and fatalities are preventable. Here are the top 3 deadly driving behaviors :

1. Drunk driving ๐Ÿป
2. Speeding ๐Ÿ
3. Distracted driving ๐Ÿ“ฑ

We all can help keep our roads and fellow drivers safe. Let's help end daily deaths on our Texas roadways!

10/27/2022

Looking to sell your car? It's probably worth way more than you think! Get your offer online now. It's super fast! โžก๏ธ http://ow.ly/uupR50L8BtV

Meet the Most Rugged Honda SUV Ever!!! ๐Ÿ˜ฎ   Coming to a dealer near you....soon!
10/20/2022

Meet the Most Rugged Honda SUV Ever!!! ๐Ÿ˜ฎ Coming to a dealer near you....soon!

10/13/2022

Need an oil change?๐Ÿ”ง Think of Gillman when you need to service your vehicle. We have factory-certified technicians and use manufacturer-made oil to keep your vehicle running smoothly! ๐Ÿ‘

Check out our specials! โžก๏ธ http://ow.ly/IT1B50KXwam

10/08/2022

We are proud to support the TxDOTโ€™s campaign to raise awareness on road safety. ๐Ÿšง

Most crashes and fatalities are preventable and caused by things such as speeding, drunk driving and distracted driving. Stay focused, obey laws, and drive responsibly.๐Ÿšธ

Help of daily deaths on Texas roads.โš ๏ธ

10/05/2022

Why buy pre-owned at Gillman? ๐Ÿคทโ€โ™‚๏ธ They come with the Gillman Pre-Owned Promise, fully inspected, lifetime engine warranty, and money back guarantee! ๐Ÿค— Check them out: http://ow.ly/aR7e50KX9IF

โš ๏ธThere's never been a better time to sell your vehicle!โš ๏ธWith car values at an all time high, we are paying top dollar ...
09/29/2022

โš ๏ธThere's never been a better time to sell your vehicle!โš ๏ธWith car values at an all time high, we are paying top dollar for all trades! ๐Ÿ’ธ

Stop by to see one of our trade specialists for an appraisal or start now online to see you're car's current value.

๐Ÿ“ฒStart now: http://ow.ly/7zpT50KT8qC

Congrats to Mr. Abi on his purchase! Thank you for choosing Gillman Honda! ๐Ÿ’™
09/27/2022

Congrats to Mr. Abi on his purchase! Thank you for choosing Gillman Honda! ๐Ÿ’™

โ•Attention Honda Ownersโ•  Get $750 toward the lease of a new 2022 Model when you lease with Honda Financial Servicesยฎ (H...
09/20/2022

โ•Attention Honda Ownersโ• Get $750 toward the lease of a new 2022 Model when you lease with Honda Financial Servicesยฎ (HFS) with the Honda Loyalty Appreciation Offer. ๐Ÿš— And get $1000 on the lease or purchase of a 2022 Pilot. Available to current owners of any 2012 or newer Honda. Expires 10/31/22.

Shop inventory ๐Ÿ‘‰ http://ow.ly/UAg450KNXWP

Address

10595 W Sam Houston Pkwy
Houston, TX
77099

Opening Hours

Monday 9am - 9pm
Tuesday 9am - 9pm
Wednesday 9am - 9pm
Thursday 9am - 9pm
Friday 9am - 9pm
Saturday 9am - 8pm

Telephone

+18325530103

Alerts

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Comments

Stacey Wimbish, your Daddy would turn over in his grave the way Dodge is treating us, so many lies and playing me as stupid. I have bought myself many and sent you many customers, for what??? falling on deaf ears... my Wife had amental breakdown and is childish, we did not need more trouble
The purchase process was decent everything's fine, the dealership promised to replace a side mirror that had enough damage to not pass inspection and thank God I required them to provide documentation of that promise because two months later nothing has been sent. I also have my temporary tags expired and I've been promised on three different occasions that they will be sent out only to have a promise for someone to call me back. It is now day 4 since these tags have expired in the check for the mirror replacement was promised on last Thursday as was a follow-up call regarding the plates.. still NOTHING from no one.. unless you live in Houston steer clear of purchasing anything from this dealership without the ability to walk in and speak directly to someone. You'll get the run around and empty promises... We are now venturing upon the line of a breach of contract on their end as well as the fact that I'm unable to pursue plates on my own given that the vehicle will not pass inspection due to the side mirror. Definitely making the cfpb my next contact as well as the better Business bureau
Gillman Honda is just the Best. I had an appointment yesterday, and Anthony took care of me. Not only was he Professional, Courteous and went Above & Beyond the definition of Customer Service. I was Always taken care of by Denise & Melinda who are still Fantastic..however Denise is in sales now. I made sure to say "hi". Thank You Anthony...and you are my "go to" now. Am so very Appreciative for the service & kindness you have shown me !! Have a Wonderful Day !! Please send my regards to "my ladies". Will be sure to ask for you next time !!
Best Regards,
Barbara Jean
Yooooo I been tested over and over and over and over over the last couple months but this deer ๐ŸฆŒ defeated me last night it was my life or his

Still delivered Delivered Davonte Johnson his crews 45 mins earlier than the time I gave him. Drove from Houston to PA then PA To Detroit.

Even with every test every set back God been so good to bc yโ€™all I had 4 machines and a ton of inventory in the car with me that could have been damaged but God. Gillman Honda Houston ima Honda girl forever. The control my car had the way it took the impact the way the deer bounced of my car yโ€™all Iโ€™m telling yโ€™all the weapon was formed but couldnโ€™t prosper.

Guess what I got Vinly for sale what doe Detroit
Miserable service center. They couldn't handle their own recall work properly and fixed it thrice and yet my 2019 honda pilot is in middle of road at this moment with every dam light lit !!I wonder how it was on number one Honda center when it couldn't even fix a part in 2 months.
Taking the rest of the week to make rounds to all of the area Honda & Acura dealerships. A total of 18 dealers in the Houston area provide ample career opportunities for trained technicians. PACT is the only place in the area to get Honda & Acura-certified.








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Gillman Honda Houston

I waited 24 hours before reviewing my very unfortunate experience with Gillman Honda.

I was talked down to accused of lying and disregarded by 3 members of leadership- Mr. Dino Varcados: Sales Manager, Mr. Pete Harvey: New Car Director and Mr. Daryl Waterwall: Finance Manager.

The only thing I did wrong was not do Mr. Varcadosโ€™ job for him.

I purchased a car from that dealership less than 3 yrs ago - Mr. Varcados called me to talk trade in he sent me an offer letter and there is where the problem started - although he was informed in our 1st convo that I had just paid a car note last week AND his salesperson Salam called me to come there and sign the payoff paperwork- AND 5 minutes after being there I confirmed the payoff on the trade in amount and signed he came in when the finance person got him saying he was shocked and i withheld that info. Mr Varcados basically said I deceived him and never told him I had a loan out - same loan and paperwork he had access to. I then had the pleasure of speaking with Mr Harvey he talked down to me explaining supply and demand and how I meaning ME didnโ€™t understand. But he was willing to give me a deal because of my confusion that was $150 to $200 more than originally discussed. After all of that I had the pleasure of ending my visit with a Mr. Waterwall who looked at me as if I were the problem. I have never felt so small in 56 yrs. Mr Waterfall your disgust in talking to me was written all over your face. (He was not wearing his mask properly)

I didnโ€™t expect them to honor their mistake - everyone knows how shady car salesmen are. I also didnโ€™t expect to feel embarrassed (for lying) talked down to and feeling stupid because their Sales Manager messed up.

I did expect a sincere apology I wasted my lunch, my time and the rest of my work day and all I got was disrespected.

Mr. Harvey did offer to pay for my next oil change thanks but I decline that nice gesture as well.

Things are great until problems occur thatโ€™s when real customer service begins. I will most definitely buy Honda again just not at this location I will give a fresh set of men to disregard me.
I waited 24 hours before reviewing my very unfortunate experience with Gillman Honda.

I was talked down to accused of lying and disregarded by 3 members of leadership- Mr. Dino Varcados: Sales Manager, Mr. Pete Harvey: New Car Director and Mr. Daryl Waterwall: Finance Manager.

The only thing I did wrong was not do Mr. Varcadosโ€™ job for him.

I purchased a car from that dealership less than 3 yrs ago - Mr. Varcados called me to talk trade in he sent me an offer letter and there is where the problem started - although he was informed in our 1st convo that I had just paid a car note last week AND his salesperson Salam called me to come there and sign the payoff paperwork- AND 5 minutes after being there I confirmed the payoff on the trade in amount and signed he came in when the finance person got him saying he was shocked and i withheld that info. Mr Varcados basically said I deceived him and never told him I had a loan out - same loan and paperwork he had access to. I then had the pleasure of speaking with Mr Harvey he talked down to me explaining supply and demand and how I meaning ME didnโ€™t understand. But he was willing to give me a deal because of my confusion that was $150 to $200 more than originally discussed. After all of that I had the pleasure of ending my visit with a Mr. Waterwall who looked at me as if I were the problem. I have never felt so small in 56 yrs. Mr Waterfall your disgust in talking to me was written all over your face. (He was not wearing his mask properly)

I didnโ€™t expect them to honor their mistake - everyone knows how shady car salesmen are. I also didnโ€™t expect to feel embarrassed (for lying) talked down to and feeling stupid because their Sales Manager messed up.

I did expect a sincere apology I wasted my lunch, my time and the rest of my work day and all I got was disrespected.

Mr. Harvey did offer to pay for my next oil change thanks but I decline that nice gesture as well.

Things are great until problems occur thatโ€™s when real customer service begins. I will most definitely buy Honda again just not at this location I will give a fresh set of men to disregard me.
Looking at cars for Kimberly. So glad Glenn is helping us out at Gillman Honda Houston.๐Ÿ˜๐Ÿš˜
Mary
Chat Professional
i am looking for Aleshia Bertrand
11:11:44 am
user
Hi my name is Mary. Itโ€™s great to have you with us!
11:12:18 am
user
I would be happy to help you with checking the details! May I know the regarding?
11:13:03 am
user
Are you still with me?
11:14:03 am
yes
11:19:54 am
i am trying to call her, didn't pick up the phone
11:21:03 am
user
I would be happy to help you with checking the details! May I know the regarding?
11:21:07 am
whats your main number for
11:21:25 am
regarding car buying
11:21:40 am
i am looking for honda accord hybrid 2021
11:22:10 am
user
Here is the phone number for our sales department: 888-514-0151. Do you have the stock number on that vehicle?
11:22:24 am
N210747
11:23:09 am
user
Thank you! Let me look into that for you, just a moment.
11:24:02 am
user
Thank you! Can you please recheck the stock number as I am not seeing any vehicle with your provided stock number?
11:26:51 am
user
Are you still with me?
11:28:39 am
VIN: 1HGCV3F19MA005165
STOCK: N210747
VIN: 1HGCV3F19MA005165
11:28:46 am
user
Thank you! May I have your name?
11:30:08 am
Nick
11:30:18 am
user
Pleasure chatting with you, Nick! Let me get with my team about confirming the availability of that 2021 Honda Accord along with further details and send it to you for review. Whatโ€™s the best phone number and email to follow up with you?
11:30:57 am
i had email from alisha
11:31:35 am
i try to talk to her from last 2 days
11:31:54 am
user
I apologize for not having that information readily available but I need to confirm the details from my team to ensure that you are not being misguided. We can email you with the details if you prefer. May I have your email address please?
11:32:04 am
she never answer phone or email
11:32:06 am
whois dealers manager?
11:32:42 am
user
I apologize! I donโ€™t have access to that information since you are not comfortable providing your contact information. Please feel free to call our team for further assistance.
user
Here is the phone number for our sales department: 888-514-0151. A representative will be able to answer all of your questions to your satisfaction in a timely manner. Is there anything else I can do for you?
11:34:00 am
just need manager name
x

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