10/05/2026
Hey Junk’Ems Family,
After weeks of headaches… I realized that we have been so busy, that we haven’t done a personal piece for a few years!
Junk’Ems is owned and operated, right here in Holden… our home is what we work out of… it is in the outskirts a bit though.
We flex between 3-4 employees in total. This includes myself and my fiancé… which we are the owners!
Chad handles a lot of the roll-off and demolition side of the company, I handle the trash services side! Then we have our awesome guys that do both.
We present ourselves very professionally so many think we are some huge corporation… but we aren’t! Just a regular family with awesome workers doing the utmost we can for our customers!
We’ve had a lot of hiccups lately… between possible sabotage of equipment, a fire catching in the truck, and just plan ole parts giving us a headache. Most people don’t own large equipment… you can’t run down the road to a parts store and swap things out! Oh how I wish we could! Instead it takes about 12 calls between people you know, and a rush from some random state to get a replacement. Meanwhile, half of those people don’t even know what they’re doing!
We do our best to stay professional, but when it comes down to it… we are just regular people… trying to take care of our town, the best we can!
Chad and I (Rebecca), receive anywhere from 300-1000 calls per week, on two different numbers… this doesn’t include, texts, messenger, or emails. I don’t think many people realize how much that is! Then when something goes wrong… we have the entire day calling us and then scared people later in the week wanting confirmation. I’m not saying this as a bad thing… I genuinely love you guys! I’ve had so many calls turn into amazing conversations ❤️. Calls from loved ones when someone passes that breaks my heart. It’s just how things are.
I apologize if we can’t be perfect… and if I can’t get back to yall as fast as I wish I could… but I promise we are fighting ever day tooth and nail to do our best for yall!
Chad and I have 4 kiddos, 3 in home! Many of you know, but I’ve had serious medical issues since we started! Many of yall probably didn’t know. Because we do our best to always be professional and take care of everyone! (Minus those that scream at me and cuss me out before I say more than hello, it happens more than you’d think).
We are committed to you guys, and appreciate everyone of you! When we post that we understand your frustrations, it’s because we do! We haven’t had many price jumps, and many of you are grandfathered into pricing not realizing the increases we have made… and that’s because we are trying to take care of those, that have taken care of us!
We are on our 6th year of operating and of those we are 1 year not in the hole. Which is typical for new start ups! So we do our best to keep everyone at a reasonable price, and keep our profits to keep the doors open.
I hope that many of you can see who we are, and that we are doing our best for all of you! When we have no hiccups, we are pretty flawless!
Unfortunately things happen supporting a small business… we don’t have redundancies of a large corporation that will cost most. That’s what it means, supporting a small business! We all kinda deal with issues as they come.
We love you all and appreciate all of you so very much! You guys put food on the table for my children! Many of you have been here since we had a route of 20 when the big companies left us with no answers and our guys came by in a truck and trailer just trying to clean the messes! You guys are our home, and we appreciate you more than you’d ever know!
-Junk’Ems ❤️
