07/12/2022
Automotive Service Writer
Qualifications
• Driver's License (Preferred)
• US work authorization (Preferred)
Full Job Description
Automotive Services of Fountain Inn is in Fountain Inn, SC. We are looking for a service writer with Exceptional sales skills and customer service. The candidate must have the ability to multi-task at all levels as well as be organized. They must be Punctual Professional, Well-spoken and possess the ability to work in a fast-paced environment.
Responsibilities
• Effectively communicate with customers regarding services recommended and performed.
• Thoroughly inspect vehicles and identify all related and non-related repairs within manufacturer recommendations and safety standards with technicians.
• Develops estimates by costing materials, supplies, and labor calculating customer's payments.
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required, obtaining approval signatures, entering RO into database system.
• Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns.
• Maintains automotive records by recording problems and corrective actions planned.
• Ensure that customer receives prompt, courteous, and effective service so that every customer has a positive shop experience
Qualifications
• Current, valid driver’s license
• Excellent communication skills, high level of initiative, and ability to work as a team
• Experience in the service or automotive field recommended.
• Basic Microsoft Office knowledge, computer software, mathematical skills, & internet proficiency
Job Types: Full-time
Experience:
• Service Writers: 1 year (Preferred)
Schedule:
• 8 am – 5pm
• Monday to Friday
License/Certification:
• Driver's License (Preferred)
Contact
• 864) 862-0701
• 14 Howard Creek Dr. Fountain Inn, SC 29644