Twin Towers Service Station LL has been providing quality car care in Fort Lee, NJ . We are a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Fort Lee and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Twin Towers Service Station LL employ today’s latest automotive technology and
are equipped to handle all major and minor repairs on foreign and domestic vehicles. Twin Towers Service Station LL is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own. Please be sure to go to our Shop Specials section for our current promotions and specials. Come by and visit our clean and professional shop in Fort Lee, New Jersey. About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
•To perform high quality diagnostic and repair service at a fair price using quality Napa parts
•To employ ASE certified technicians
•To be dedicated to customer satisfaction
•To exercise reasonable care for the customers property while in our possession
•To obtain prior authorization and provide a price estimate for work performed
•To provide a system for fair settlement of customer complaints should they occur
•To maintain the highest standards of our profession
•To uphold the integrity of all members of the NAPA AutoCare Program
Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare “Peace of Mind” Warranty, providing our customers with 24-months/24,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country. Visit our National Warranty page or call us to learn more about NAPA’s “Peace of Mind” Warranty. A family owned business since 1929, Twin Towers is a landmark in the town of FortLee.
” I think one of the reason we’ve been around for so long is because we offer quality professionalism and we are coureaus to everyone that walks throught our doors. That is Part of what working here is all about-courtesy, professionalism and honesty. We are very professional all the way from the gas attendants to the machenics to the office people”, says Twin Towers Owner john Papplaardo. The business was opened by the Pappalardo’s grandfather, Guytano, who then pass the business down to his son John (John Jr.’s father), who then passed thebusiness down to john and his brother Joe. Both John and Joe are ASE certified machenics and have over 30 years experience in the automotive field.
“Here at Twin Towers we practice old-fashioned values such as treating people with the utmost courtesy and respect, while also offering high tech service using the latest state of the art equioment:, satys Pappalardo. At Twin Towers they use ALLDATA and Mitchell computer programs software for service and repair information, auto recalls and technicalbulletins. The auto shop is not only an AAA Approved repair facility, but also an emission repair facility, a NJ state reins pection facility, and a NAPA AutoCare Center. There is a clean, comfortable waiting area, complete with fresh coffee, and clean restrooms. In order to become a member of AAA Approved Auto Repair , Twin Towers has had to eam consistently high approval ratings from members who rates the repair shop using mail-in customer response cards. Twin Towers has maintained an extremely high level of customer satisfaction based on these responses.
