01/20/2026
This has been the new norm we are seeing with some independent franchise shops and a fair amount of dealerships.
Story time…
A customer brought in their 2011 Toyota Camry after something didn’t feel quite right.
They stated that upon arrival to a dealership, their tire pressures were reading around 35 PSI. After an oil change, they noticed their TPMS light was on and tire pressures had dropped to around 25 PSI.
During the dealership’s multipoint inspection, the customer was advised that the vehicle needed an oil pan, water pump, and a CV axle due to alleged seepage and damage. The estimate totaled thousands of dollars.
Here’s where the concern arises:
The dealership would not allow the customer to visually inspect the leaks, nor would they provide photos or video evidence to support the recommendations.
When we put the vehicle on the lift, we found:
• No oil leaks
• No coolant leaks
• CV axle in good condition with no damage
Not a single drip of fluid was present.
This vehicle was quoted for major repairs exceeding $4,000 that were not needed.
⚠️ Important Reminder:
Always get a second opinion.. especially if a shop or dealership cannot provide clear photos or video evidence of an issue on the outside of your vehicle. Transparency matters, and you have every right to see what you’re being asked to pay for.
If something doesn’t feel right, trust your instincts and ask questions.
