07/09/2026
Couple things to clear up. #1 if you call and don’t leave a voicemail we will not call you back. We are extremely busy, and don’t make a habit of chasing down missed calls. Leave us a message and we will call you back.
If you do call and we answer, getting an attitude with us will not help you get an appointment any sooner. Things happen, people get heated or upset when their bike breaks down, but you have to be patient with us. Same goes for when you leave with your bike and another issue pops up beyond what we serviced, we can’t control it, can’t predict it, so getting mad at us or getting an attitude with us will not get you anywhere. I’m sick and tired of people feeling like they are entitled and can speak to myself or Laurie with sh*tty attitudes because your bike broke, because we haven’t called you back, or we can’t get you in in front of the other 15 appointments we have scheduled. We’re down a guy right now so things are busy, and we’re a little behind right now.
Also, “google said” doesn’t fly in this ship. We don’t just throw parts at something just because google told you it might be a problem. We actually do things the proper way and diagnose the issue or issues before we just simply waste your money by throwing unnecessary parts at something.
